We've been a customer for 29 yrs. With several issues on our cable, we decided on upgrading…read moreeverything in the house, including modem and wireless products. John was our service guy! John came today June 5 th. This guy John, was prompt, and the most excellent service technician we've ever ever had in 29 years. He went on and above and fixed all wiring in all the walls, and out new cords and products everywhere needed. I can't believe how wonderful this technician was. Thank you John. Comcast needs more technicians like you.

I been having internet speed issues for almost a months time 3 techs came out all telling me it's…read moremy customer owned equipment I got a new modem new router and the issue still persists I have done everything they have asked and no one can figure out what is happening to my internet speed issues

Outstanding service! The store associate Darien was knowledgeable and efficient. He took care of…read moreus upon walking in the door, guided us through the process, and got us out the door with a new phone and line in just a few minutes. Textbook! Assisted me with providing the information needed to do a few things outside the purview of that store- and I was good to go! Excellent job Darien!

I went in to get some help for trading-in my phone and all the "help" I received was you have to…read morecall customer support. If you need help with anything avoid this store and go somewhere else.

No one acknowledged us as we walked in. No hello, no one moment please. We waited and had to ask…read morefor help, and they said someone will check you in soon. The customer service was poor to say the least.

Too expensive for some what good phone service. But if you have the money go for it!…read more My experience is that they slowly rise the prices where initially it's insignificant. But beware few months down to road the bill will increase. Another note: if you call or request help they are very helpful and thorough. Customer service is among the best thought! But they over charge on some services.

I thought I had contacted You Tube TV to activate a free trial, but I later found that I was…read morespeaking to a sales person for ComLink Total Solutions who sold me on a too good to be true package. (Yes I should have googled the company immediately.) I had to pay for the first month up front. After paying, I was connected to a technician who was unable to install the service via phone. After two to three hours, I informed the tech that I would contact sales to have my credit card refunded. I called the sales person immediately and was informed that I had agreed to no refund. The service was never delivered, but was told that payment was nonrefundable. I am in the process of contesting payment with my credit card company. I believe that this was a scam.

I got my sim card but I don't have the phone. David Laster…read more3025 Winterwood ave. Albany, GA.

After Xfinity raised the price and internet speed wasn't fast as promised, I decided to try…read moreHyperfiber/1gb for life. Since they already installed the cable on my area so the installation was fast. Everything was done In few hours and my internet is FAST, I used Speed Test to check and it clocked at 899mbps top speed, normally it's around 300-500mbps depends on where the meshes (BEACON) are placing, much better than Xfinity and it's just an extra $4 than Xfinity and best of all, that price is FOR LIFE. I don't have to worry about future price will be higher. So far, I don't experience any outages yet. FYI, I have it for a month now. Customer service and tech support was awesome, they guided me through setup for my phone WiFi. It worked like a charm. I wish that Hyperfiber have an app like other internet companies so I can monitor bill pay, outages map... instead of search it on Google. Overall, I'm very happy with the service that Hyperfiber have provided. JSYK, they are currently having a promotion $40/mo for the first two months. What's not to like?

biggest mess I have seen. There construction crews clearly do care about your yard or street. They…read moredon't coordinate with county trash services which we have once a week. If the finished product is anything like construction, they will need to pay me to use the service. Putting my trash on one of their trucks in the morning.

They have no problem collecting your monthly bill, but don't date yet to get any service of them…read more You can no longer speak to anyone. You have to talk to a bit that has predetermined customer statements. You cannot say what you want. After about a 1/2 hour, you'll get transferred to a "live agent" but you still have to text/chat. Once that happened, you'll be transferred to someone else a MINIMUM of 3 times only to end back with the same department you started. Don't bother asking for a supervisor or manager. They don't ever have one available. I believe the company is run by A-I, but the "I" is questionable

They rectified my issue. Personal did a good expedient job. I'm satisfied with their service.read more