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    Ets Autos

    3.4 (5 reviews)

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    Napleton's Volkswagen of Sanford - Pure horsepower

    Napleton's Volkswagen of Sanford

    (175 reviews)

    If you are looking for an amazing salesperson, stop by and speak to Jean Pierre!…read more Professional but not pushy , he allowed me to look at few cars on the lot without hassling me to purchase. Win i win the lotto , I'll be back for the Mustang GT 350 because boy oh boy that pure muscle car had me day dreaming !

    Sales (855) 743-7423 Service (855) 745-4558…read more https://drive.google.com/drive/u/0/folders/1868srozzY5DIOudiO80aj7QBZ9Th4WyZ Supporting Documents 05/06/26 1;30pm Test drove Rogue. Shown inaccurate Car Fax Report indicating the vehicle was well maintained. Salesman Amine leads me to believe that the vehicle would not need further inspection. Misrepresentation of the vehicle's condition No Buyers Guide posted on the vehicle Warranty and GAP - Chester in Finance stated that Westlake Finance would not finance the vehicle without a Warranty Paperwork while the car was sent to Detailing. Finished appx 7:45pm waiting; Napleton's had stalled under the guise of detailing. Prevented any further consumer action. Left lot with no insurance coverage per their instructions. Staff, Derrick?, re-explained that Florida states 48 hours to add. Not so. Geico did not add until May 7th subjecting me to legal infractions if pulled 05/07/26 Added insurance. Needed an oil change. 05/08/26 Now insured, found Fast Lane Automotive 3504 S Orlando Dr, Sanford, FL 32773 407-584-1391. They did NOT do the oil change due to the amount of system damage the vehicle had Received Tekmetric photos of the inspection indicating sludge, varnish, corrosion in oil. Leaking battery, transmission, Struts, overheating. Was shown actual engine sludge and corrosion in the vehicle bay Chester, finance guy, 407-567-0651 4:35pm calling for employment validation after 4pm. Told him that I would be bringing back the car. "Have you talked with the sales manager about that" Drove the 2.5 miles to Napleton's Received $50 Visa Gift card and offered 3 new tires, a battery, and oil change. Was told I BOUGHT the car. True, with the ASSUMPTION that it was driveable not substantially impaired re. use, value, safety. Showed Finance Manager and Felicia Cordova, Customer Relations Manager the pictures. 407-708-3423 Was given a loaner - VW Taguen. Should NOT have had to put the Rogue in the shop after 2 days if the vehicle was safe 05/09/26 Called GEICO. Insurance was only backdated until May 7th. 05/11/26 Monday 9am Called and left message for the General Manager 407-365-3300 Removed the Nissan from Geico Email Demand Letter to Felicia Cordova 1:06pm for $550 downpayment return and plates Cordova calls and threatens to report the loaner car stolen- although no time limit given, no notice that the Nissan was "ready", and the Demand Letter states that I would return the loaner Just Ask attorney said to leave the Nissan Rogue. Sheriff Department said to take the car back before they try to arrest me. Chester called. Was going to give me my $550 back. Pretended the car had been ready since Saturday although no one had contacted me. Told him that if someone had contacted me, I could have arranged an inspection. Arranged a pick up ride. Called to let Chester know that I was on my way. He then told me I was being charged $150 daily for the loaner vehicle. "It's in the contract. Florida law" Napleton's has had the vehicle since May 8th pretending that it could be fixed. NOTHING about a rental car in the contract. Contract Pg 5 SELLER'S RIGHT TO CANCEL - ... if Seller is unable to assign this contract within 25 days...failure to return the vehicle within 48 hours after receipt of the notice of cancellation, you pay Seller a charge of $150.00 per day from the date of cancellation. Intentionally misapplying the clause. Asked the bank to reverse the $550 charge (waiting); drove the loaner back and left; Refused key to Nissan Rogue Bullet Points - No Buyers Guide Lied about the Warranty; Although Seller Contract says not required, Chester said Westlake Finance required it for the loan contract Misrepresented condition of the vehicle by providing an inaccurate Car Fax Report Napleton's stalled any further possible protective Consumer action by sending the vehicle to detailing until 7:40pm; No access to vehicle nor the paperwork until 7:07pm email Lied about 48 hours to add insurance; Left Napleton's without insurance coverage on vehicle - per Geico The Sales/Finance Contract was not finalized due to lack of Employment Verification as indicated by Chester's voicemail. Seller has 25 days to cancel Insurance, then Tekmetric inspection - immediately notified Napleton's and returned vehicle- given loan car; should not have had to have service performed-just bought; Photos reveal irreparable system damage. Demand Letter states would return vehicle; threatened with arrest - Screen Shot Sheriff Department phone call Refused return of my $550 allegedly due to $150 day rental on loaner and lied about Napleton's notifying me on Sat. Screen Shot of phone calls that day. If notified, I would have been able to arrange the inspection Monday Napleton's has had the Nissan returned since May 8th. Nothing about Rental Charges p5.

    Seminole Toyota

    Seminole Toyota

    (435 reviews)

    Excellent dealership, not pushy and very honest. Easy to do business with and shop around.read more

    Do not listen to Carlos or Renaldo. Deceptive salesmen who could not take no for an answer. Carlos…read moreoverall is predatory and doesnt know how to do his job and instead made me feel like we were at a bar and I was forced into a conversation about my love life. Thats when he got his first no. Heavy breathing and couldnt take no for an answer. Im young and know my own budget, when Carlos said he was helping me, I could smell that salesman breath. Taking a car for a small ride shouldnt mean being bombarded, lied to and overall manipulated into a car I did not ask for. My 2018 was getting serviced and then the salesmen over serviced me. After a ride we got numbers and then Carlos received a second no with me happily walking away. He stops me and asks to wait to talk to somebody whos going to, "help." Woof. My car was being serviced so Carlos had me by myself and brought along the sales manager Renaldo, because Renaldo had to find out why I was walking away. Renaldo had to SAVE Carlos from losing the sale and when he came to talk to me, lied and insisted that paying off my car would only harm my credit. Closing lines of credit is bad for you. Lie after lie. Carlos got a total of 3 nos, with the final being with his sales manager who "had to come in to talk to me." Pushy. I shook the sales managers hand, said no thanks and thank you for the hard work (all of their numbers were no where I asked them to be) and finally left the chaos. Or so I thought. Renaldo got that one no and still ran to Toyota financing behind my back to find a "better number." A lack of respect and pushing of boundaries, I was lied to again saying the number I saw also covered gap and maintenance. The repeated lies that I was harming myself and their predator tactics worked. I was exhausted, alone and after saying no three times, they insisted I was in the wrong. Well I was in the wrong, for ever listening to them. Congratulations to Carlos and Renaldo who go their first sale of the month of May 2026, off a 24 y/o college student who said no 3 times and about a year and a half away from paying off their first car. Adding double the payoff price of my previous car on top of the sticker price adding 7 more years of hell to pay off. I left feeling heavier after the finance manager told me the number offered had no gap or maintenance. I had to add that in myself after falling into the bears trap. All their overbearing nonsense finally made no sense to me. They "happily" bought my car with only 7k left without happily telling me that it would cost me 14k on top of the sticker price!!! Vicious intent and lied the whole way through. "They would do the same for their daughters," boy their daughters must be unlucky cause I sure was. At the end Carlos offered to take a photo... with his phone and then insisted to keep it without sending it to me. Weird. I had to ask him to take a photo with my phone, I really dont understand why he needed that photo of me. Oh back to the beginning, his first no was due to his heavy breathing flirting. He could add the photo on this review because Im sure he still has it, I fixed my budget but boy they through a wrench in my life. Working a second job to pay off the car under 5 years cause I still have goals that Carlos and Renaldo wanted to harm! These guys have no interest in helping anybody other than themselves.

    AutoNation Acura North Orlando

    AutoNation Acura North Orlando

    (127 reviews)

    We had a great purchasing experience on a CPO vehicle that was initiated through an inquiry on…read moreline. Our internet sales contact was Mackenzie who was responsive, easy to work with, and provided great service overall. The quality of the CPO vehicle was also better than some of their competitors. Of course when buying an pre-owned vehicle, the condition of the vehicle can vary. This dealership took definitely spent time prepping their CPO products. Their pricing was very transparent, no hidden dealer mark ups for an out the door price quote (which highly recommend for any vehicle purchases). The purchase process took about 45 minutes from beginning to end. Although the sales manager pitched an optional extend warranty, it was more of an educational approach take took about 5 minutes or so. I highly recommend this dealership, particularly Mackenzie!

    Bought my car here some months ago. I love my car (not Acura/Honda) but the sales experience was…read moreunpleasant. I was basically trapped into agreeing to buy the car without seeing the monthly payment options. They do this by making you sign an informal paper to agree to buy the car if it met a certain guideline. I felt a little bullied and should have walked out. Good thing the financing worked out ok. Lesson here is to review everything and don't sign anything that's not formal. Safe to say I don't recommend this dealership and won't buy from them again.

    Chrysler Dodge Jeep RAM of Seminole County

    Chrysler Dodge Jeep RAM of Seminole County

    (191 reviews)

    I see some negative reviews and I wanted to share my very different experience at this dealership…read more In the service department, Curtis and Logan were so genuinely helpful, friendly and professional. I was warmly greeted and my car issue was promptly resolved. They both went above and beyond. It was a very stressful day with car issues added on top but their outstanding customer service made all the difference. Thank you Curtis and Logan!

    If I could give a negative score I would. I made an appointment to get an oil change with their…read moreHappy Hour Oil Change Coupon/Discount from their website. Appointment was at 12:15PM, I showed up at 12:05PM, not 10 seconds after I step out of my vehicle, a guy starts trying to sell me stuff and trying to get my insurance info to replace my windshield. I told him I would handle it, and then he pretty much demanded me to give him my insurance information to start the process, I told him again I would handle it, then he walked away. Does not need to be replaced btw. Then the advisor Andrea Miranda came out and did my vehicle intake. I waited until 12:51PM and went to the counter and asked Andrea if my vehicle was done as I had to get back to work, and she gave me a snotty look, and said what time do you have to be back. I told her 1PM, and I made the appointment for 12:15PM. She said well we don't get to vehicles until and hour or so. I said well I wouldn't have made the appointment if I wanted to wait around for 2 hours. I asked for my keys and she gave them to me and said my vehicle was out in the parking lot. THEY DIDN'T EVEN START TO DO ANYTHING ON IT!!!!!!!!! COMPLETELY UNACCEPTABLE. JUST LOST ANY FUTURE BUSINESS, SERVICE OR NEW TRUCK...

    Ets Autos - car_dealers - Updated May 2026

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