I left a previous review after my consultation last week. I had an appointment to repair a…read morefractured tooth and needed a crown. I have a terrible phobia of the dentist from a previous dental trauma as a young child. I am specifically afraid of Novocain. I walked in the office and was greeted by the wonderful front desk who put me at ease with their kindness. I was in the exam room and when it was time for me to get numb I started to panic and began to cry. Dr Kevin Truong was incredible. He immediately put me at ease reassuring me that I was okay and did not judge my fear at all. The Novocain was virtually pain free. I did hold my husband's hand and his dental assistant was amazing! I also held her hand as she spoke gently to me to ease my fear. The procedure was far less scary than I had anticipated and I was able to make it through the entire procedure with very little anxiety. I am so blessed to have found an excellent dental office with the kindest and most gentle staff. I cannot recommend them enough!

The overall customer experience is not what it used to be. Policies around things like missed…read moreappointments that are not transparent and overly harsh. Meanwhile trying to get an appointment with your regular hygienist anything more than 3 months in is impossible because they are so overbooked and they simply don't care enough to try and make it happen. Whoever is managing the office has advocated a culture where patients feel treated more like a reimbursement to be had. It feels like a factory and you're on an assembly line, which is too bad as it did not feel this way in the past.

I had a mixed experience with this office. The dentists and dental assistants were consistently…read morekind, professional, and did great work--I truly appreciated their care. Unfortunately, my interactions with the front desk were the complete opposite. When I recently called because I've been in significant discomfort and unable to eat properly for about a week, I was met with a lack of empathy. Instead of trying to help or offer solutions, I was told, "Well, if you hadn't missed your last appointment then you wouldn't be having this issue." I understand that missed appointments can be frustrating, but life happens, and patients deserve to be treated with basic respect and compassion--especially when they are in pain and asking for help. The response I received felt dismissive and unnecessarily rude. Because of this experience, I won't be returning, which is disappointing given how positive the clinical care has been. I hope the office takes feedback like this seriously and improves the way patients are treated at the front desk.

Poor Dental Cleaning. Just picked at my teeth a few times. Very expensive and unprofessional.read more

I recently started with Charm Dental as a new patient and was so impressed with the care I…read morereceived. The staff is so friendly and addressed all my concerns. Dr. Pushee spent a lot of time with me going over my issues and helped plan a course of action for me. I would highly recommend Charm Dental.

Dr Pushee is amazing. She is very thorough and my daughter felt very comfortable with her and…read morestaff. She is also very caring and helps me understand the issues and ways to resolve it in the future. Highly recommend.

As one who lives with a LIFELONG fear of the dental office, I can tell you with complete honesty…read morethat Dr. Robert Sibilia is the best dentist I've ever had. If the words knowledgeable, compassionate, kind and attentive speak to you, then look no further. And may I add that Everyone in his office displays those same qualities. My ONLY concern, is what I'll do, if he ever retires. - J. Claffey

Dr Sibilia has been my dentist for the last 16 Year's. I absolutely love this family owned…read morepractice. He's located on Main St in Mansfield and I originally chose him because of proximity and now I make the commute from Plainville because he is the best dentist around. Never a bad experience. When my children were young they were able to sit with me while I got my teeth cleaned and when they were old enough they transitioned smoothly to the dentist chair and continue to go on their own and have healthy teeth and great smiles. We all love Dr Sibilia. Everyone leaves with a toy and a toothbrush!! There is never a wait. There are always reminder calls for appointments and the office staff A+ Today I called the office because of a problem with one of my teeth. It's Sunday and New Year's Eve and he called me back and sent a prescription to the pharmacy for an antibiotic!

wow and wow first off let me tell you that I haven't been…read morefor a cleaning in at least 4 years (5or 6) I absolutely hate going I dislike the sounds and the smells of a dental office and I avoid at all cost. How ever I did know that I needed a cleaning so I dug deep into reviews and asked all my neighbors and Dynamic Dental kept popping up. So after weeks of putting it off (months) I made an appointment. They say that you can tell a lot about a practice from the reception people working there... well let me tell you that they WERE all amazing and funny and very easy to chat with . Jen in particular was adorable. She paired me with Melissa , who did my cleaning and I have to say that it did not hurt , I'm not saying I enjoyed it , but it didn't hurt and it's now three hours later and my teeth feel great ! ( And look a LOT better too ) Melissa could not have been better , she was kind and funny and understood my crazy fear of all things dental ! I never EVER thought I would write a review about a dental cleaning but if you are looking for A FABULOUS place to look after your teeth ... these people are IT!!!

Great office! Clean. Excellent doctors, multiple general doctors and all specialties.read more

the hygienists my kids saw today were great, friendly, knowledgeable, and make my kids feel…read morecomfortable! We love coming here!

Dental Associates of Walpole is a standout practice--truly one of the best in the region. The place…read moreis loaded with the latest and greatest dental technology, making every visit feel efficient, modern, and incredibly thorough. What sets them apart is the sheer depth of expertise under one roof: more than ten different dentists across every specialty you could possibly need, from general dentistry to orthodontics, pediatrics, oral surgery, and beyond. It's a massive, well-run operation with impressive new additions, a clean and spacious layout, and a staff that's consistently helpful, friendly, and on top of their game. For anyone looking for a comprehensive, top-tier dental experience, this practice is an easy recommendation--professional, cutting-edge, and built to handle the needs of the whole family.

Let me begin with the positives: The dentist who saw my son was professional and the individuals we…read morespoke with in the office seemed kind. We were late to our appointment and they were very understanding. My concerns: They strongly suggested my son get teeth sealants. I was told that day that our insurance covered the procedure. Prior to our visit, I provided all my insurance, as is required at every dental office I have used. My son's sealants were done in December 2024. I received a call in March 2025 indicating that my insurance wasn't accepting the claim. Well, the office used an incorrect number to submit the claim. I provided the correct information, again. Long story short, after being told my insurance was not getting back to them (this was not true)I had to call my insurance myself; a representative from my insurance company called them directly, while I was one the other line, to tell them that they had not submitted a claim for the procedure correctly, and the information I had provided, more than once, was correct. Smile Ave Dental had my insurance on file prior to our appointment. At no point did the office inform me that they were out-of-network and used budget balancing. In other words, they charge for what the insurance doesn't cover. They never shared that information with me, and I specifically asked if they accepted our insurance. Several calls later and back and forth with their office and claims department, it's April 2025, and they just submitted the claim again and they still can't tell me what I may owe for that procedure. They seem like nice people. I don't believe this was malicious; I certainly hope not, but we won't be going back.

This dental practice has to be the worst! Made an appointment for a chipped tooth. Was in the…read morechair for all of 3 minutes to be told I had to schedule another appointment to have it repaired. The chip was very minor. I was told it would only need to be sanded. Made appointment to return , arrived and I was short 55$ out of pocket after my dental insurance and was told I would have to make another appointment when I had the money in full. I will not be returning , consumer beware! Shady place for 55$.

Always consistently great . Great people and great services. We recently moved 50miles south to RI…read morebut made the decision to deal with the drive and stay with AMD Thank you!!

this is the best dental office I have ever been to…read more Knowledgeable caring fabulous service

I went to Dr. Lenkaitis or Patriot Dental or whatever it's called about a month ago because I work…read morenearby and it's easier to go there than schedule something near my home. The entire staff was acting like they were terrified of upsetting someone (explosive temper much?) and I could hear him in another room berating someone and calling them a jerk. The receptionist seemed to be dealing with this in a way that told me it happens a lot. I really wasn't comfortable with this office because of that. The receptionist was talking in a hushed voice to someone else, telling her to make sure a door was shut because "you know he doesn't like it". I can only imagine what happens if he finds a door open, after hearing him scream. The appointment was pretty much standard with the hygienist, but not too much conversation. I got the sense that something bad had just happened before I got there. When the dentist showed up, he really had nothing much to say and it felt like he was pissed off about something. Sorry, don't want you poking at my gums with dental tools while you're angry. No way am I going to visit this guy again. You shouldn't either.