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    Eugene B. Nichols, Dmd

    4.9 (9 reviews)
    Closed Closed

    Services - Eugene B. Nichols, Dmd

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    6 years ago

    It's nice going to a competant dentist who listens to the patient. My long search for a dentist is over.

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    15 years ago

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    10 years ago

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    Foxboro Dental Associates - Waiting room

    Foxboro Dental Associates

    4.8(92 reviews)
    0.6 mi

    I left a previous review after my consultation last week. I had an appointment to repair a…read morefractured tooth and needed a crown. I have a terrible phobia of the dentist from a previous dental trauma as a young child. I am specifically afraid of Novocain. I walked in the office and was greeted by the wonderful front desk who put me at ease with their kindness. I was in the exam room and when it was time for me to get numb I started to panic and began to cry. Dr Kevin Truong was incredible. He immediately put me at ease reassuring me that I was okay and did not judge my fear at all. The Novocain was virtually pain free. I did hold my husband's hand and his dental assistant was amazing! I also held her hand as she spoke gently to me to ease my fear. The procedure was far less scary than I had anticipated and I was able to make it through the entire procedure with very little anxiety. I am so blessed to have found an excellent dental office with the kindest and most gentle staff. I cannot recommend them enough!

    The overall customer experience is not what it used to be. Policies around things like missed…read moreappointments that are not transparent and overly harsh. Meanwhile trying to get an appointment with your regular hygienist anything more than 3 months in is impossible because they are so overbooked and they simply don't care enough to try and make it happen. Whoever is managing the office has advocated a culture where patients feel treated more like a reimbursement to be had. It feels like a factory and you're on an assembly line, which is too bad as it did not feel this way in the past.

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    Foxboro Dental Associates
    Foxboro Dental Associates
    Foxboro Dental Associates

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    Smile Avenue

    Smile Avenue

    3.5(6 reviews)
    3.4 mi

    Let me begin with the positives: The dentist who saw my son was professional and the individuals we…read morespoke with in the office seemed kind. We were late to our appointment and they were very understanding. My concerns: They strongly suggested my son get teeth sealants. I was told that day that our insurance covered the procedure. Prior to our visit, I provided all my insurance, as is required at every dental office I have used. My son's sealants were done in December 2024. I received a call in March 2025 indicating that my insurance wasn't accepting the claim. Well, the office used an incorrect number to submit the claim. I provided the correct information, again. Long story short, after being told my insurance was not getting back to them (this was not true)I had to call my insurance myself; a representative from my insurance company called them directly, while I was one the other line, to tell them that they had not submitted a claim for the procedure correctly, and the information I had provided, more than once, was correct. Smile Ave Dental had my insurance on file prior to our appointment. At no point did the office inform me that they were out-of-network and used budget balancing. In other words, they charge for what the insurance doesn't cover. They never shared that information with me, and I specifically asked if they accepted our insurance. Several calls later and back and forth with their office and claims department, it's April 2025, and they just submitted the claim again and they still can't tell me what I may owe for that procedure. They seem like nice people. I don't believe this was malicious; I certainly hope not, but we won't be going back.

    This dental practice has to be the worst! Made an appointment for a chipped tooth. Was in the…read morechair for all of 3 minutes to be told I had to schedule another appointment to have it repaired. The chip was very minor. I was told it would only need to be sanded. Made appointment to return , arrived and I was short 55$ out of pocket after my dental insurance and was told I would have to make another appointment when I had the money in full. I will not be returning , consumer beware! Shady place for 55$.

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    Smile Avenue
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    Eugene B. Nichols, Dmd - generaldentistry - Updated June 2026

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