Insurance companies are not always the most fun to deal with, especially when filing a claim. Eugene C Yates Insurance Agency in Lodi is probably the most pleasurable group of people I have ever worked with. I have had other good insurance companies in the past, but this one is in a client service league all their own. Mercedes, Lily, Maggie, and Ashley have always been incredibly polite and professional with every interaction, be it through the telephone, email, or mail. They have promptly made me aware of issues with my policy that made me unhappy and question staying with the company, but then quickly and carefully found a comparative alternative all for the sake of providing the best, most economical coverage and keeping my business. I feel they have gone above and beyond to maintain a very symbiotic working relationship and I wish to say thank you to all for what you have done for me and my family! You truly stand out above the rest! read more

We moved to Lodi 8 years ago and needed an insurance agent who would give us the best rates by comparison shopping and combining policy coverages. Eugene Yates agency, specifically Lily, has done that for us.. We have homeowners and multi car auto insurance.. over the years they've saved us money by comparing different companies rates and our needs, to give us the best overall coverage and price. Lily calls me @ every 6 months to see if we've had any changes to cars, mileage etc.. or anything that might bring our rates down! I love that they are looking for ways to help me and my family with coverage and affordability! We've had maybe one auto claim in the past 8 years and it was taken care of efficiently and painlessly. I highly recommend Eugene Yates for any insurance needs! read more

My name is James Williams . Our family has been using Eugene C.Yates insurance company for a couple years now .We have both of our vehicles insured through this company. Lily has been our Insurance agent and has been working hard to always get us the best deals possible on our insurance policies. She's very personable and someone I would recommend if you are in need of getting insurance needs taken care of. I've contacted them many times with questions and they've always answered them promptly and accurately. This is a great company to do business with. read more

I've been with Eugene C Yates Insurance for almost 10 years now and am very happy with them. They are great at doing follow-ups regarding billing changes, claims processing, etc. They also go out of their way to keep their customers satisfied and make sure we are not in the dark about anything. Lily is my all-time favorite agent to speak with, but every other agent I've spoken with at the company has also been very friendly and courteous. I've recommended them to my friends and will continue to do so. Thank you for your great service! read more

I was with state farm insurance for more than 20 years! and I can honestly say I have never received the the kind of customer service I get at this office. Everyone treats me with respect and are very helpful in answering and taking care of my needs,we have a great rapport! The staff is amazing, funny and very professional but yet family like ! My coverage is the same that I had at state farm but much cheaper! I will tell my family to change agents or insurance companies . I dont miss state farm , thank girls at mercury!!!!!! read more

I highly recommend Eugene C. Yates insurance. My family has been with this insurance company for many years (over 5 years). Never have we had any issues with them and you can't beat their pricing. We use them for both car and home owners insurance. Specifically, Lily has been extremely helpful. She speaks Spanish so that is a plus for my parents who only speak Spanish. And overall, everyone else we have spoken to in this office is always friendly. Thank you Eugene C. Yates insurance for providing such great service. read more

I recently purchased insurance from Lily at Eugene C Yates Insurance Agency in Lodi CA. Lily was extremely helpful with my unique situation. She gave me many options to choose from to meet my insurance needs. They were fast and efficient. I walked in without an appointment and walked out happy and feeling secure that I made the right choices. I would definitely recommend this Insurance agency to anyone looking. I enjoyed the face to face service I received. Great experience!! read more

I've been a client of Eugene C. Yates Insurance Agency for my Auto and Home coverage for 20+ years, ever since I moved to the area. I have been impressed with their level of service, they seem to be always looking out for my best interests, to find me the best coverage at the best value for what I need. I deal primarily with Lily, who somehow combines friendliness, professionalism and great service. I would heartily recommend them to anybody who asks me. read more

At Yates Ins. in Lodi, Lily is always available to help me with quotes, questions, and any advice I need regarding my insurance. She always keeps me updated on the best rates. I stop by often and send family and friends to Yates for the most affordable rates. I love that Lily always has a bowl of candy at her desk:) Everyone at Yates Ins. is very friendly and personable. I highly recommend them for all of your insurance needs! read more

I've been with Eugene Yates Insurance for several years and am very happy with them. They always give me such good customer service. Always willing to review my policies to make sure I'm getting the best options and look for ways to save me money. I highly recommend them to anyone looking to change or start new service. Lily is really the reason I switched over but have also had great service from Mercedes and Maggie too. read more

I don't normally write a review for anyone but after receiving excellent service from Lilly for over 25 years I think she deserves it. She has been there for me and my family as our family has grown. Now she provides services for my children as well. I highly recommend her to anyone wishing to receive an honest affordable price with excellent service for all their insurance needs. Your the best Lilly! No doubt about it! read more

I've been with Eugene C Yates since I was first insured as a 16 year old. I'm now married and my wife and I have our own policy. Eugene and his team have been great to work with as my family has grown over the years. I've worked with Lily in the Lodi office and she has been particularly helpful and diligent in her follow up to take care of all of my insurance needs. Would highly recommend to anyone! read more

I am really pleased with Lily at Yates Insurance. She is extremely helpful, finding ways to reduce my insurance cost. She has children of her own, so she understands me when I say I need to save money on insurance. She is very knowledgeable with my file, and is super quick on getting back to me. Also, I love their new location on E. Kettleman Lane! read more

I have been a customer for many, many years now and have no complaints. Everyone is a pleasure to speak with and go above and beyond to save you money when they can. Every dollar saved counts! I believe their prices are quite reasonable for the service they provide. Give them a try I don't think you'll be disappointed. Loyal customer Sheryl Muniz read more

I came to Yates Insurance Agency with what seemed to me like a difficult insurance situation and the entire staff was incredibly helpful, professional, and responsive. Lily found a perfect insurance solution was able to package and deliver it to me quickly and easily. I couldn't ask for anything more from an insurance broker. read more

Yates Insurance staff is very friendly and knowledgeable. They helped my family get a great package for our cars and home at a great rate. The agent explained every coverage in detail so I felt very comfortable with what I was purchasing. I'd definitely recommend them to all my family and friends! read more

We have been a customer for several years now! We are so happy with the customer service we always receive from Lilly she is always on top of what we need! When I had my accident mercury was so fast with the whole process they made it so stress free for me! I would recommend them anytime!! read more

I have been with Yates Ins. Co. for many years. In all that time I have never had a problem. My agent Lily is so down home always greets you with a smile more like talking to a friend than an agent. As long as Yates & Lily sticks with me I will stick with them!!!! Mary Loudon read more

I have been insuranced with Eugene Yates Insurance for over 10 years. They are superb in quotes, accidents and making sure that you are covered and protected for what life throws at you. Thank you Lily for your expertise over the years. Great company. read more