I read all the reviews of Dr. Kim and they did give me pause, I even considered cancelling my appointment in favor of a different doctor However, I kept my appointment and I was absolutely impressed with Dr. Kim. I did not experience any of the issues described in some of the negative posts (no disrespect to these opinions), but these were not mine We discussed options for a surgical solution to recent hearing loss, he patiently answered all my questions and provided me with well articulated options to consider I offer this review to provide balance to the other reviews left on this site read more

I suffered from degeneration of the conductive bones in my right ear, gradually I went nearly deaf in that ear to the point that a hearing aid didn't help anymore. Dr. Kim performed surgery (stapedotomy) to replace one of the tiny bones in that ear with a prosthesis. The surgery was painless, and my hearing is dramatically improved - now I can clearly hear the person seated to my right in a crowded restaurant. I hope you never need to see an ENT, but for a complicated surgery I would recommend considering Dr. Kim, he clearly is very skilled at what he does. read more

I only wish I had read Dr. Kim's reviews before I agreed to an appointment for my sinus problem with him. Yes, he was VERY rude and I saw him for no longer than 10 minutes. He scoped my nostrils and told me nothing was wrong and to get another pillow under my head at night to help with the mucus I am having in my throat etc. He mentioned nothing about a return visit etc etc. probably the worst experience I have had at PAMF in the many years I have been going to PAMF. It took me over 6 weeks to get this appointment with Dt. Kim. Unacceptable!!!!!!!! read more

I experienced my ear clogged suddenly. It was very hard to schedule a ENT doctor but Dr. Kim and staff helped me putting a waiting list and let me come visit office sooner. And I could take audiology test next day and met a doctor same day. He was very patient and listened all my symptoms and explained details so kindly and answered all my questions. I feel so lucky to see him. He is honest, knowledgeable and kind doctor. Thank you so much Dr. Kim and nice staff members. read more

Dr. Kim is the worst, most condescending and RUDE and arrogant doctor and human I have ever met. He should not even be allowed to practice medicine because he has zero compassion or humanity for patients and people. From the minute he walked into the room, you could sense the air or arrogance and condescension. Not only did he not understand my questions, but he then in turn made me feel stupid as if I was not asking the question properly. He is extremely rude, arrogant and inhumane. Not only that, but he did not even examine my ears and literally made me feel less than and so stupid like I didn't even exist. If they revoked licenses for arrogance and inhumanity, his should absolutely be taken. No wonder his reviews are so low, others feel the same way and have the same experience as me. He is useless and did not do anything to provide care for me. He didn't even examine me properly and his stupidity he mistook for mine. So rude. Don't know how he got employed and passed his exams. read more

Worst doctor ever. Terrible bedside manner and refused to listen to me as the patient.

Worst doctor ever. No empathy. No consideration. Doesn't even try. Brushed off symptoms like it's nothing and offered no viable options for treatment. Avoid at all costs. Can't believe pamf still employs him. read more

Dr. Kim spent less than 5 mins with my son and told us everything looks fine with his ears. We ended up doing an audiology test elsewhere and it turns out, he has fluids blocking his hearing. Dr. Kim was dismissive, condescending and disrespectful towards us and any questions we had. He has zero regards to your concern or worries. We're surprised PAMF allows him to to see patients with this kind of attitude and utter lack of interest in his patients well being. read more

Went in as a referral for an ear inspection / cleaning because there was something rolling in my right ear. Looked in my ear for 1 min, said there was nothing there, and then charged me $400. Still have something rolling in my ear and will go to any other doctor to check it out. read more

The worst doctor I've ever met. Really careless and irresponsible. He implied my health condition is all from my imagination, and the abnormal lab test results are 'completely normal', because 'people are different'. All he did was rushing me out without giving any conclusion, suggestion, or treatment. Several days later my symptom got worse and developed new dizziness and headache. Never met a doctor so unprofessional like him. Try your best to avoid this doctor. Don't miss your best treating time window by this terrible doctor. read more

Dr. Kim is definitely on the arrogant side. I went in because I have a growth inside my nose - he diagnosis was "its always been there, you just never realized it." Say what? I think I'm aware if a lump grows from out of nowhere? I'm going to get a second opinion- I'll give an update here. The concern I have with Dr's like Dr. Kim, is that thousands of studies offer us evidence that a Dr's ability to diagnose difficult cases depends on how well they listen to their patients, and are able to really consider all angles of possibilities prior to diagnosis. My guess is that Dr. Kim may well be perfectly fine for a straightforward issue - but is getting slammed for missing symptoms. Insurance companies usually regulate for this - as a missed diagnosis ends up costing them. read more

I was really concerned about seeing Dr. Kim, based on previous reviews, but seems he has made an effort to be more personable. He did ask me personal questions: where you from, what to you do, etc. He was very fast with the appointment, but did answer my questions and make me feel more at ease about a recent diagnosis. I would feel comfortable coming back to him in the future. read more

Please don't go to this Doctor if you want help. He is rude and doesn't really care. PAMF seems to hire some really poor doctors, but they are not afraid to charge. I went to him with a bad ear ache and told him it also hurt my throat and roof of my mouth. I am older and need to make sure I don't have an infection. He cleaned out my ear and was really rough. The pain has continued for 10 days. I will have to schedule with someone else to find out the cause. I am only warning people because when you have a medical problem a doctor needs to figure out what is wrong and take steps to help you. read more

This is the worse doctor i ever see...he did not answer my questions or concerns. he did not care for patients problems and did not listen to patients questions, but talk down to patient, he has attitude problems and act like patients are stupid... he cut off when i asked questions...i left his office and very unhappy about the way he talked, wish i did not see him, ruin my day! Don't ever go to this doctor. read more

Dr Kim had good communication and takes time to explain to me the details of my diagnosis, options and treatment which demonstrates his knowledge and expertise. He was easy to talk to and kept me up to date on progress of tests. I am glad he performed my surgery as he made feel comfortable on my first surgery ever and I felt reassured I was in good care. read more

I don't usually write reviews, but this doctor should be avoided at all costs if you are suffering from tinnitus, obviously a very stressful condition, or just about any other condition. I was in his office for less than five minutes and he told me "there is no cure, maybe you should go to a support group". I'm sorry but what medical doctor says this to a patient? He gave no other explanation, advice, nothing. He said that all treatments for tinnitus "he doesn't believe in, or don't think they actually work". Again, not helpful to a patient who is suffering. I left feeling more depressed, and still had no idea why this condition is happening to me, or any sort of treatment plan or recommendations. Dr. Kim, you should not be a doctor in charge of people's care or well being. read more

I had a horrible ear ache and Dr. Kim was able to get me in immediately. His professionalism was great. He was very thorough and answered all of my questions. He was extremely compassionate and was quick to diagnosis my issue. I would recommend Dr Kim highly to all of my friends. read more

Eugene Kim, M.D - Otologists Near Me - Mountain View, California

Over priced, uncaring and unprofessional! I went to Dr. Kim for a consultation for my new born daughter.The appointment lasted less than 15 min. All he said was we cannot do any thing about it as she is too young. For these few minutes he charged us rediculously high fees (more than $300). When we tried to resolve the billing problem they were impolite and rude. It was a nighmare to deal with them. Please save your self time and peace of mind and do not go to him. He does not deserve a single star. read more

Dr. Kim is knowledgeable, caring and skilled. I had sinus surgery with him and now follow up care. He is gentle and respectful. read more

BEFORE I spoke to Dr. Kim about my vertigo problem he basically harassed me in regards to getting my mammogram, pap smear and colon check up to date with PAMF; when I told him I do that at Good Sam he said "You should get that stuff done here". I then proceeded to tell him about my vertigo episode that led me to the Good Sam ER, he checked my ear (too quickly for a good look) and said I probably had a virus that caused it. My hearing was off (but had came back) but he suggested a hearing test. I continued to tell him about other problems I had concerning my ear, nose and throat and he kept cutting me off saying "that has nothing to do with vertigo". I thought Dr. Kim was rude, insensitive, and condescending; it was like he wanted to get me out of his office as soon as possible. I felt Dr. Kim thought he was the know all and end all to the conversation. Nothing I said to him was answered in a thought out or empathetic response. Dr. Kim is a relatively young man and for PAMF to let him continue to see patients with this attitude is unconscionable. I don't think this is the first time someone has complained about him and if he keeps up with his attitude it won't be the last. read more

He definitely knows what he is doing. After going around back and forth for 5 years with TMJ,one of the PCPs referred me to him. Without wasting any time, he said I need to see a TMJ specialist,he took care of the rest. Within a week I got a call from the TMJ office(Dr.Mark Abramson,redwood city) that my insurance has authorized it all and I could get the splint made. What a relief it has been since that splint. Thank you Dr.Kim read more

In fairness, Dr. Kim is knowledgeable and intelligent in his field of study. However, he is not very compassionate in my opinion. I went to him to make sure my sinus infection was clearing up. He was really rough during the laryngoscopy and didn't seem to try to be softer when I showed that I was in pain. I left his office feeling worse than I did before I came to see him. I honestly feel that I would've been better off using home remedies than seeing him for medical advice. read more

You have to be human being first then doctor. I am sitting at urgent care Mountain view pamf. Ear plug broken in my right ear and causing pain. Doctor's at urgent care tried to take it out but could not succeed. They called ENT specialist Eugene Kim, he is the doctor on call today. HE REFUSED TO COME. I think before doctor he need to be human being. How would you feel if your own family member in pain and same thing happen to them. Become human. You get paid for your work. I am complaining about this incidence at PAMF and other places to get justice. read more

I would not go back to this doctor again. His exam was superficial, almost immediately concluding that there was nothing wrong, until I showed evidence of infection. read more

Dr. Eugene Kim is an ENT at PAMF in Mountain View. I went to see him recently for a terrible sinus infection that was not responding to antibiotics. He did a great job listening, talked me through the options, and seemed knowledgeable about the ear and sinuses. He is kind and caring and was accessible by phone when questions came up. He was also always on time. I had to see him more than once and speak with him on the phone a few times in order to resolve the infection and he was always prompt, thorough and attentive, I highly recommend him. read more

Great doctor, no waiting, fast and very professional. Follow-up is very and convenient. Gives accurate diagnosis, prescribes effective remedy. read more