John was the one who helped me maybe 2 years ago with my vehicle needs fast and efficient recently…read moreI needed service to my car once again and I took it back to the place where I don't have to worry knowing that they will fix any obvious or hidden issues They tell you upfront what's wrong what's the cost turn around time for the completion of the wrk is fast and efficient you never have to double back after the work is done they always answer their phone and call you back and encourage you to ask questions Very satisfied won't take my car any where else but here awesome customer service as well

My experience was horrr-ible Took my VW..with 50k miles in…read moregor overheating. They glued my water pump together. Subsequent visits to dealership were required to feret out the engine issues. I tried to recover in small claims. Sparkle mask, my judge said you're without proof. 3k later. No compensation.

The name really says it all. I just had a great experience with Phil's! They were prompt,…read morecourteous, well priced, and have an awesome digital platform that allows you to see everything they're doing to your car, step by step -- total transparency. Glad I found Phil's. I won't be going anywhere else from here on out.

We were in town from Buffalo, NY for a wedding. On the drive we started to hear a terrible grinding…read morecoming from our rear brakes. After seeing the great reviews for Phil's, we called Phil and miraculously he was able to fit us in. He replaced our rear brakes and really saved us!! Thanks again Phil. He's a great guy for a Cowboys fan. Go Bills!!!

New to Philly and needed a mechanic for my 1990 BMW. Super knowledgeable. Had my vintage BMW up and…read morerunning in no time. Highly recommend.

NO ONE in metro-Philly can service your BMW better! Fact. As for other makes & models, easily among…read moreDel Val's best in the business. Engine & body work alike. Been a customer for nearly 40 years and VAC has kept all my babies (83' VW Scirocco, '88 Mazda RX-7, '93 Saab 93, '11 Audi A6 ... '15 Mustang GT) humming and looking good. Fair, friendly, honest, & personable, they've taken care of me, my family and friends like one of their own. No doubt, they'll do the same for you. Check 'em out!

this place came highly recommended by a friend, so when I need led some suspension work i thought…read moreI'd try it out. He might be a great mechanic, but I will never know due to the fact that he couod bother to get his face out of his phone while I explained my problem. I tried to ask a few questions and he straight up walked away from me. it was wild.

I moved to area and needed a fix for my car. Engine kept shutting off while driving. Took it in and…read moremechanic said he's book til the end of the week and then he's in vacation for several weeks. But He took the time to ask what's wrong with it and looked at the engine. After testing the battery, he asked to start the car. Messed with the air inflow and the engine shuts off. He diagnosed the problem and see if he had the item In stock. He gave me an estimate and said the car will be done by 5 the same day. It was 11am when I brought it in. I loved that he got to the point and diagnosed the problem right away and made time to squeeze me into his busy schedule. The owner's name is Spiro. Sorry if I'm mis spelling his name wrong

Nigro's made my first (and hopefully last) accident easy. Cheryl is a pro, calmed me down, made it…read moreeasy to deal with my insurance company, and kept my car safe until insurance came to pick it up. Sadly my car is totaled so I didn't get a chance to see Nigro's repair work, but I recommend them for walking me through this process.

If patience is a virtue, you'll reach sainthood waiting for your car here. They'll promise "a quick…read morefix," then hold your car hostage long enough for you to question your life choices -- and when you finally get it back, you'll notice the bumper now has its own independent spirit, bravely refusing to align with the rest of the car. What's truly impressive, though, is their pricing magic trick: somehow, the total ends up being about twice what you were told, and yet the quality manages to be half of what you expected. It's almost artistic how little pride they take in their work. If you enjoy paying premium rates for subpar craftsmanship and long naps in the waiting room, this is absolutely your place

This auto shop used to be very good. But now it is horrible after the management changed. I had a…read moreState inspection there, they forced us to change the brake pads! about 7-10 days after brake pads replaced, every time when I brake the car, it makes a hissing sound, it sounds like the pads worn out completely. And they charge 3% credit card surcharge unless you pay them cash!! Will never to go there again!!

I dropped by Lei's Auto and told them that my power window is broken. I want to know how much they…read moreare going to charge to replace it. At the time, they were about to close, so I said I could drop by the next day. The guy strongly suggested I leave my car there so that they could work on it first thing in the morning. Given we are both Chinese, I believed him. So I left my car there and asked him not to work on it until he gave me a quote. I didn't hear back from them the next day, so I called. They told me it's going to cost more than 1000$ to fix the window. I think it's too expensive and wanted to figure out something else. However, when I went to pick up my car, Lei's insisted on charging me 45$ for the mechanic inspection. I didn't think it was fair, but as a lady who wants her car back, I had no choice but pay the 45$. No one informed me that leaving my car there would cost me 45$. In fact, I think they set me up for this. Not honest people, not recommended. 再去lei's auto之前， 我就打电话说我的电动车窗坏了。 需要修理。 我到了lei's修车厂时，他们快下班了。我说我可以先开走，等他们查好价格再过来。当时的一个工作人员强烈建议我把车留下，那他们明早就可以早点开工修理。我说那你要先给我个报价才可以修理，他说好，明天一早就给我电话。第二天并没有人给我电话，我打过去好几次，然后才有人给我报价说要1000多刀。我觉的太贵了，就想把车先取回来。去取车的时候，lei's一定要收我45刀的mechanics检查费。说白纸黑字在墙上。可惜我头天来的时候并没有进屋，也没有看到这张纸，也没有被告知过。这应该就是欺负我一个女生，想拿回车不得不给钱的感觉。付了45刀买个教训，也给各位同胞提个醒。

I've been dealing with Nick of Tony's for going on 7 years now and I wouldn't even think of giving…read moremy business to anyone else. Nick & his shop are THE BEST! Friendly, reliable, knowledgeable, professional, honest and extremely competent. No games! No BS! Just GREAT service!

Theyre very quick!. I have a Nissan altima 2020, New tire cost me $150 , a used one is like $80. I…read morewish they had like a sitting area for customers though. It was super cold outside.

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...