Very friendly and knowledgeable. Was able to work around my schedule. Is willing to give you a ride…read moreback to wherever you're at so they can work on your vehicle during the day

called to make an appointment at my dealership for some repairs. About 20 minutes later someone…read morefrom Excel Auto Repair called me and said the dealership was sending me to them to have the work done because they were busy. I drove all the way out to their dealership and after the work I ended up paying $550 all cash except for the last 50 that they added on last minute. They refused to give me a receipt for the work done and that include included the warranty on my brand new battery. I'm not sure what is happening, if they are skimming money from the owner, but I don't like working with shady companies that refused to give you a receipt for the money you paid them.

Super fast, friendly and way more affordable than going to the dealership…read more I went here for a routine tire rotation. They charged me a lot less than Tesla was going to charge me for the exact same service. And I barely had to wait at all. The only thing I would have changed was the TV in the waiting room was a bit annoying, but I think I'm probably the only person is Sac who doesn't have a TV. I'll definitely be back!

Quick to respond and price was affordable for an alignment. They're renovating but the place looks…read moregreat.

Quality auto shop! Had a very honest and genuine experience here. Ty is super knowledgeable and…read morecommunicates efficiently. Her customer service is amazing! I felt like they had my best interest at heart and gave me the right perspective regarding my aging vehicle. I've been to other shops who just try to slap a bandaid on issues just for additional ones to rise up. 10/10 recommend!

Terrible service and complete denial of responsibility. I will never come back here and do not…read morerecommend this shop to anyone. On May 20th, we brought our Ford Transit-250 to this shop due to a coolant leak. During the repair process, they raised the price four times: first about $1,100, then $1,800, then $2,400, and finally charged us $3,084.52. We were able to pick up the vehicle only on May 23rd, but it immediately broke down just a few minutes later. The shop was closed for three days and only performed diagnostics on May 27th. After that, there were disputes, complete denial of any responsibility, and refusal to cover the damages. They then tried to charge us an additional $4,651.70 for a transmission replacement, claiming this was a new issue unrelated to their work. We were only able to retrieve the vehicle on May 29th, and today, June 2nd, we are finally starting the real repairs at another shop. During all this time, our business has been incurring losses due to the vehicle downtime. An independent evaluation confirmed that the exhaust manifold bolts were left loose during their repair, causing significant exhaust leaks and possible thread damage. The report also found oil leaks from both valve cover gaskets, transmission failure, and the "Check Engine" light on - all of which appeared immediately after their repair. I have sent an official demand letter to the shop requesting compensation for the damages. If my demands are not met, I will file a lawsuit and will definitely obtain compensation. In court, I will seek a much higher amount, including business losses, legal costs, and compensation for moral damages. This shop not only failed to fix the problem but also wasted almost two weeks of our time, caused business losses, and is trying to avoid responsibility. Don't waste your time and money here.

I've taken my car here for service several times for nearly a year. The quality of work done has…read morealways been phenomenal on top of their exceptional turnaround time. You can tell that Peter actually wants to do a good job on the car he services and wants to build a good rapport with customers. Even the one time they made a small mistake, Peter acknowledged it, gave me a discount, and fixed the mistake without any additional cost to me. This shop has now been my go to shop for all my servicing needs. I'd 100 percent recommend them to anyone looking for a trustworthy, reliable, and reasonably priced auto shop to take their car too.

incredible people along with incredible pricing !!! this is my new favorite place for anything car…read morerelated now :) everything went well , i was given run downs on how and why prices are the way they are , the services are always as quick as can be and peters attitude is full of wonderful kindness

I recently had my car serviced at Buck Family Automotive and had a great experience. The staff was…read morefriendly and professional, explained everything clearly, and didn't try to upsell unnecessary services. The work was done quickly and with high quality, and the prices were reasonable. I especially appreciated that they kept me informed throughout the entire process -- it really builds trust. My car is running perfectly after the service. I highly recommend this place if you're looking for an honest and reliable auto repair shop!

Excellent work; fair prices; professional staff; recommended Buck Family Auto repair highlyread more

Great service and very professional. Keep up the great work…read more Thanks Travis and Angela!

Mandich was referred to me. Drove my car from modesto. Didn't disappoint. Ol gurl had 3.55 gears…read moreput in and a dakota gauge. Next will be front suspension and disc conversion

We use this AAA for both of our cars. I would recommend it to anyone. They are professional and…read morethey work hard to get your car done soon

Went here for an oil change and general car service. The online booking platform was super easy,…read moredrop off/pick up was a breeze and customer service was great. Will be returning for my next oil change.

The guys did a perfect alignment, before the alignment while driving on the freeway, my car would…read moresway left and right, no more swinging! They also pointed out an oil pan leak, and the suspension stabilizer are bad, highly recommend going to Sam's! Thank you guys!!

Fast response, fast service, well-mannered staff, reasonably priced. Everything went well!read more

First off: I bought those Lifetime Alignment for both my trucks. I hear that when you bring in your…read morecar for that service they don't even do a proper alignment and just try to sell you other services. 1. I recently got new tires and worked on my truck's suspension so I made an appointment @8am. I show up early 7:45 pm and checked in gave them keys everything, my truck doesn't get driven until 8:30. 45mins of waiting... why even make appointments. 2. When I request appointment, I specifically only said truck alignment. When I arrived they tried to sell me a "multi point inspection" for $10 which I denied and said I already changed my brake pads and rotate my tires and not need it. After my alignment, the guy still shows me a list of things I need (spark plugs, air filter, fuel system cleaning) which I happen to replace myself not too long ago.... I'm like why? I told you I didn't need you to inspect other things just give me what I came in for. They are just "fishing" for service. 3. When I arrived I told them I got new tires and worked on my truck's suspension, steering wheel when dead center, truck drives to right. After I left still same thing, problem was not addressed. They spend 8:30am-9am not fixing what I came in for.. but checking to see if they can sell me other things. 0 stars if I can.

Lanee, Thank you for your professionalism and heartfelt…read morecustomer service when I called in to get an estimate for an oil change. It's always nice to get that information beforehand. More so, it was a treat to get that coupon offer! Thank you so much. Also, keep up the great work with customers who walk in and call. Working with people who are experiencing car problems can be a challenge, but you handled them with noteworthy composure. Shawn, I appreciate your patience and customer-centered approach in walking me through the vehicle inspection. I truly hope you'll reconsider offering classes for the general public--there's a real need for more education around basic car maintenance. To the Crew Behind the Scenes, Thank you for working in the scorching heat with such positivity and integrity. Your dedication and professionalism do not go unnoticed! We're grateful for your patience and commitment to excellence. Keep up the great work!