Very pleasant experience, but the cost is a little high. Employees are very nice. I would definitely go back.

Came in a week before my vacation to learn about their offerings and prices. The staff was very knowledgeable and nice and told me I was absolutely welcome to walk-in any time for an appointment as well. Fast forward 2/27 I come in at 5:30pm for a walk-in half leg wax and they say their earliest is 6:30pm. Great no problem. I come back at 6:25, get checked in and the waxer runs from the back saying she's running 10-15 mins behind. Okay, life happens. Nearly 40 minutes later I'm still here waiting. Update: Service and aesthetician were actually great really enjoyed the experience and they did a good job. Timeliness and cleanliness of rooms can be improved upon but I would still recommend this location read more

1/28/21 came here for a wax while I was in town. I had a great experience and would definitely recommend this place to anyone seeking a good waxing service. Everyone is very professional and following all of the covid precautions. read more

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I love going there to get me nails done and Dasiy does the best job she kns how short I like them and always does them perfect

Hands down, I would recommend this facility to anyone!! My daughter has sensitive skin and they were able to wax her eyebrows with no issues or complaints! They are so attentive to each individual's needs and so professional! read more

Very friendly staff. Calm environment, I think $20 to have your nose waxed is a bit much.

Tasha is the best! I am usually the one to book whatever last minute appt they have and lucked upon Tasha a few appt back. She was so good I now actually book ahead to make sure I get her read more

I thought it was easy to make an appointment online and I really liked the hard wax itself - much less painful than the usual strip waxing I've done. The facility was clean and it was easy to park. However, I found their sales tactics to be very aggressive. I never agreed to buy ingrown hair serum, yet the technician gave it to the cashier as if I had. Also, I felt she was "splitting hairs" about what constituted a bikini wax and seemed irritated when I asked her to make it more even by removing a few stray hairs from one side. I don't think it's unreasonable to expect a bikini wax to remove the hair from the groin. I am hesitant to visit another European Wax because of this experience. read more

Customer service is terrible here. After I got my first wax, the receptionist checking me out stated that if I book my appointments in advance that I would receive $5 off of each visit. I booked my next 4 or 5 to receive the discount. I show up for my second visit and the receptionist asks if I have a coupon for the $5 off. That's not the expectation that was set and I did not receive coupons for each that I booked, so I'm guessing I was lied to about it. I arrived for my third visit and am told that the receptionist tried to call me that morning to cancel. I did have a voicemail from a number that I did not recognize and not European Wax Center's number that I have saved. They attempted 1 phone call from an unrecognized number, no email, text, or follow up call to ensure they reached me. I drove there for nothing. I rescheduled for the next morning at 10:30 (this morning.) As I'm on my way, I call to let them know I'm running late because we got about 4-5 inches of snow and the roads were icy so I was taking it slow. They tell me their 9 minute policy that I'm aware of but thought they would make a small exception with the circumstances. So 2 days in a row, I drove there for nothing. I am not happy with the customer service, as they expected me to be fine being cancelled all together but couldn't make an exception for a couple minutes especially after the inconvenience from the prior day. I'd rather give my money to a business that is reasonable and cares about their customer's time and schedule as well. read more

The staff makes this place amazing. Amy made me comfortable and not nervous at all. Crazy as it sounds I look forward to each visit now. The wax doesn't rip your skin off, the rooms are nice and warm especially nice now that it's colder outside and Amy answered all my crazy newbie questions. Highly recommend read more

First time to EWC and had a very positive experience. Booked with Jenna online based on other Yelp reviews, and I was not disappointed. Jenna was very professional and knew how to keep the pain to a minimum. I tend to feel embarrassed about this kind of thing, but felt totally comfortable with her. Booked another appointment in 4 weeks. Very happy! read more

Always have a fantastic experience here. They even keep their "you-really-need-this-done-more-often" comments to themselves. That's refreshing to me. read more

Really love the wax they use and I typically get my brows done here. I see Amy and she works quick, but does a great job. Had my first Brazilian done with her and it was surprisingly way less painful than I thought it would be. I'm looking forward to having my underarms done next. read more

They were running behind and I waited far past my appointment time. Once I was back in the room, the appointment seemed very rushed. At the front desk they told me I would receive a complimentary hand exfoliation and I was not offered that once in the room. She had her next client in the waiting room and it was clear she wanted me out the door as fast as possible. My brows looked okay, maybe a little over waxed, but she seemed to actually care how they looked which I appreciated. However, the experience overall was just not good. I probably wouldn't go back to this location. read more

The people who work here are so nice but it is the sketchiest place I've ever been. They make you join a membership, it's crazy expensive and my hair is growing back rashy and just as thick as before. Last time I went I came out with huge patches of hair all over. This place is a scam I do not recommend to anyone. They ruin your skin and take your money... it's way better to go to a salon and it's just as expensive. read more

Super disappointing! Was excited to not have to drive all the way to Kenwood to get a decent Brazilian, so when I saw this place open in Anderson I made an appt and thought I would give it a try. This is definitely the McDonalds of waxing and it is not worth saving 20 mins in the car. Salon was clean and Staff was prompt and took me back only 5 mins after my appt time, however I didn't realize the way the accomplish this is by completing the wax in less then 15 mins (which made it way more painful, then in the past) and leaving behind things that by the definition of Brazilian shouldn't be left behind! They spent more time pushing their "products" and frequent service policies on me then actually completing the service! I didn't care about the free wax that they are advertising all over the place, but no one I saw come in or check out managed to actually get a "free" wax. I prefer to have quality, stress free service, (after-all its stressful enough to have a stranger in your who-ha) and not feel like I'm at a used car dealership...I won't be returning or recommending my friends for the $5 discount, which all of them reminded me of over and over! There is a "not recommended" yelp review I wish I had read before I had gone in the door...may consider trying to find if you are thinking of trying them out read more

This is my first experience with EWC and I've been coming to this location for several months. The location is very clean and the staff has been nothing but lovely. I switch between two technicians, Ashley and Natalie, depending on who is available when I make my appointment. These two ladies are wonderful at their jobs and very pleasant and have made The uncomfortable and very personal experience of getting Brazilian waxed a comfortable and pleasant one. They are always very prompt and get me right in and the service is so quick and thorough. I'm very pleased with the waxing and products that this company uses and would recommend them to anyone. As for the price I think it's quite reasonable for the dirty job they have to do! read more

I've been a few times because it's close and always easy to get into for an appt. I had never been thrilled with how they did my brows, but it was never terrible until the last time. I just wanted her to clean them up underneath and in the middle of my brow. She actually took off an additional 1/4 of my brow and they look terrible and are totally uneven. I got a facial last week and the aesthetician yelled at me for letting someone as she said "ruin" my brows. I'm not sure they will grow back. I've been putting Latisse on them hoping that works. Plus, they are always trying to up-sell you on everything. Never again! read more

Amazing wax services!! I went there for their waxing yesterday and absolutely loved it. The girls at front were very nice and the wax specialists knew exactly what they were doing. I purchased one of their packages in order to save some money on future services, and I purchased the products that they showed me during my appointment. The ingrown hair serum and exfoliate have even working great and I can't wait to get more of their products. Love this place!! read more

I had a really good experience here. I read all the reviews before hand and was hesitant, but decided to give them a try because they had same day availability. I saw Ashley. She was prompt, friendly and did a good job. No one was pushy about trying to sell me a package. They just gave me info on the wax packages and were available for questions. read more

I love the women at the front desk here they are so sweet and professional. I always get a good wax here but my favorite is Jenna, she by far does the best job here. read more

Love this place. Everyone is always friendly and welcoming. Extremely easy to make an appointment. Jenna is awesome!! read more

Poor customer service. I was quoted a certain price for services, and charged regular price at the time of service because the receptionist failed to mention that the price was for purchasing a service package. When I brought concerns to the manager, she did not seem to care and charged me full price. She did offer five points toward my next service, which I will not be redeeming. B.S. Definitely a case of bait and switch. This business has just lost my patronage. Unbelievable. read more

I travel with my husband for work and have frequented quite a few European Wax Centers in my day. Hands down, Amy, from this location is by far the best Esthetician I have ever came across. She is great at what she does from every aspect. She makes you feel comfortable, is fast and proficient and gives you the best advice to avoid those pesky ingrown hairs. Some might find EWC products to be expensive but they are well worth it when used properly. Why go through the pain of a Brazilian and have red bumps? Go to Amy! Seriously the best. read more

I don't know what the negative reviews are about, as I've had nothing but positive experiences there for the past year. My first time was a Mother's Day gift, and after a visit or two I purchased one of their packages. Amy is the best, sweet, caring, and experienced. She makes sure she does a job well done, and constantly asks if the temperature of the wax is good (which it always is). I've never been burned, skin slightly irritated maybe (because you're getting hair removed), but it's never been more than a slight annoyance and by the time she puts calming cream on it's gone. The first time or two it will hurt, it's waxing, but after that I find it so relaxing and look forward to my next appointment while enjoying the results. It's wonderful knowing that I can thrown on shorts or a skirt & a tank top or a bathing suit and not have to worry about hair on my legs because my razor missed it the 3-4 times I shaved in the shower and I never get razor burns! All the products are amazing! I use the serum, body wash, lotion, and I just started using their exfoliator. This sounds like a lot of products, but they're so effective it takes me no time at all. The directions say to use it where you get waxed, but I use most of the products all over my body to get rid of all the dead skin. I have not found any other products that work as well as these do, and believe me, I've tried many! Bottom line, this place deserves nothing but glowing reviews, if this is your first time or you've done it before and are just looking for a new place, pick here. (As to the "pushing" since when is informing you of the packages & sales on products pushing? If you can save money on something you like, wouldn't you want to know?) PS: Please be aware, there have been more than a few positive reviews, and for some reason YELP has been hiding them. This is my third time posting this review. read more

Every time I have visited EWC, the experience has been positive. The staff are always friendly and professional regardless of day or time I visit. The services I receive (eyebrow and upper lip wax) are continuously well done. I have bought packages as these appear more cost-efficient. Highly recommend. read more

I actually really do enjoy the European Wax Center- my waxers have always been very polite and professional. A few years ago I was burnt during a Brazilian which then turned into a Staph infection. My doctors said it was one of the worst they've ever seen, especially down in my private area. Because of that, I boycotted waxing for a good 3 years. I finally decided to come back because of the Summer, and I went for my first Brazilian. I expressed concern about the temperature of the wax and again, my waxer was very polite and professional, and I really liked her. My first wax went fine and I was very happy. In 3 weeks I returned for my second Brazilian and she did ask me if the temperature was okay, and I did say yes. However, as soon as I was done and got home I could already tell something didn't feel right. I tried to sleep it off but over night it got worse and now I definitely can tell I was burnt by the wax. It is an extremely sensitive area, but especially since the same thing happened before, I know what it feels like. I called the store to cancel my next appointment, and I spoke with a manager. She said that there were multiple reasons why this could have happened, and asked me to send a picture LOL. So yes, I will get right on emailing a picture with my name and my vagina posted...okay. She kept saying well you can take a picture of the side or just the area, and again it was a Brazilian, so I think you can figure out why I'm not going to send a picture. At the end of the day, she said she would cancel my next appointment, and apologized, and said "the right people would be in contact." Unfortunately I know how this goes and I know nothing will be done just as it wasn't handled properly the last time. When I made mention of a refund, she totally avoided the question, so once again I am out $60 for a burnt Brazilian :-) I'm sure it's fine going here for other types of waxes but I would highly avoid Brazilians here. Once again- nothing personal against the waxer, she was very nice but definitely won't be coming back. read more

I've gone several times and usually by brows are done by Natasha. She is awesome....always does a great job....is ver quick and painless. Today I saw Sarah and the experience was terrible. My right brow looks completely different than the left and she waxed off the ends which was never done before. Also it was very painful....for some reason she rips the wax off slowly. My brows just needed to be cleaned up but now they look awful. Very disappointed. read more

I must say anytime I've been to this location, the waxers themselves are spot on. They've treated me well, with extremely prompt and attentive service. I do question who I believe was the store owner however, I have overheard some condescending comments she has made directed at some of her employees and I felt really sorry for them. They have a not so glamorous job making others feel glamorous so my recommendation would be for anyone planning to visit for a service, tip your waxer well but steer clear of the owner if you can. read more

I had my second appointment with Amy today and she was amazing. I was more than nervous about my first Brazilian wax but she put me at ease and made sure I was ok the entire way through. Each pull was painful but the pain was over in seconds. She did a great job and the end result was unbelievable. read more

I cannot believe there are negative reviews about the Anderson EWC location. I have been to several in the area and Anderson is heads and shoulders above the rest. I have been going there for 1.5 years and now drive out of my way to see the specialists at this location only. Jenna is my primary and she's fantastic - professional, friendly, and meticulous. The staff is always helpful, especially if I'm running late or need to reschedule last minute. You do not need to buy products if you do not need/want them. I hope other faithful customers will rate this location so we can pull up the outdated negative ratings from a few years ago. read more

The rudest receptionist EVER! Seemed annoyed. Worst customer service.I felt like I was on a constant sales pitch. I would not recommend to anyone. read more

I brought my mother to the wax center yesterday to "treat" her to a lip and chin wax before her grandsons graduation. She ended up with a rash that worsened over the next 24 hours. I called the waxing shop on my mothers behalf. They recommended that we buy $17 calming cream. They had no free trial sizes to help the situation. After googling remedies, (my mom lives out of town, so her doc is not in OH), we went to the pharmacy for bacitracin. The pharmacist said that the lip looks as if it were burned and recommended a burn cream. In summary, the waxing was painful for my mother, it is probable that her lip was burned, and the waxing center was not helpful or sympathetic. I have been to the Hyde park location, and the experience was great. I believe the employee did not check the temperature as she should have. She also left numerous hairs on my mothers chin. She did a poor job. This location needs more training and supervision. read more