Terrible quality employees. They don't value their customers and they don't care about your well…read morebeing. I worked with Elyse R. and she really was just, cheap. Would get better service at SportsClips.

Sent me a coupon 22 hours ago..This morning when I tried to book, they said the spots for this…read morecoupon were already booked...What a bunch of deceitful ppl at this salon.

Very friendly staff. love Aveda products. Tim listens to me & cuts my hair accordingly. You can't…read morego wrong at Pure Concept Salon.

Refused to do what I wanted. I walk with a walker and had to walk an unacceptable distance inside…read morethe salon. It was raining and I got drenched on the way in. I was not offered a towel to dry off.

Excellent hair salon with extension's Michelle his…read morespectacular And works with my budget to fix my hair She added amazing extensions She's nice , smart and sweet Please go there make an appointment

Amazing, beautiful salon with a spectacular staff! Mollie is amazing. I love my cut! It's exactly…read moreas I described. A true stylist! Watching Michelle do makeup is like watching an artist work. She's very good. Can't wait until my next appointment!

Shauna Reid is amazing! She is the only person that I will allow to touch my granddaughter's hair…read more She always makes her feel comfortable and safe when she is there. All of the other stylists know who we are and are super friendly with us when we go in! If you want your hair done, this is the place to go and Shauna is your girl!!!

Being new to the area I was having difficulty choosing a new salon. I had driven by this location…read morewhile house hunting and decided to give them a try and was very glad I did. The cut and color I received from Elizabeth was perfect, looking forward to my next visit!

I am honestly appalled by the way I was treated today. I received a call saying I had missed my…read moreappointment, even though I had tried multiple times through both text messages and phone calls to cancel it beforehand. The very first thing said to me when I answered was, "You missed your appointment," in an incredibly rude and condescending tone. I wasn't even given the opportunity to explain the situation before being interrupted and argued with. What makes this even more frustrating is that if the receptionist had simply been kind and professionally explained the cancellation policy, or stated that they had not received any indication that I was canceling, I would have completely understood and comfortably obliged. I am not someone who argues policies -- I understand that when you sign up for something, you agree to those terms. However, it was the rude, disgusting, "mean girl" tone from the very beginning that completely set the narrative for the entire conversation. The behavior and attitude I experienced were unbelievably unprofessional and unnecessarily hostile toward someone who was once a prospective client. I will also be attaching screenshots showing my attempts to cancel the appointment through text, along with the multiple phone calls I made beforehand. Customer service and professionalism clearly need serious improvement. We don't support mean girls. Also to Anna I don't know you but that did not look good on your name

I visit Morghan for all my hair needs. She does an absolutely excellent job with cutting, styling…read moreand color! My hair always looks consistently beautiful. I can't recommend her enough! Marianna

Everyone except one in the shop along with the owner Mrs. Angie was awesome from the time I walked…read more The feel of the shop is very nice. The stylist that I had an appointment with for the 1st time was half hour late and then once she arrived took another ten minutes before taking me back to her chair. Overall I will not be back which is sad because I think everyone else was awesome.

Such a comforting and beautiful salon. I have been going to Marcianna for years now. She is…read moreprofessional and knows how to care for your natural hair properly.

If you're looking for someone to do your hair come here and go to Katelyn A!…read moreShe's amazing and really works with you to get the exact color/hair style you want. She's dyed my hair several times, some way different colors and I'm always super happy with it! She'll also work around your schedule as best as she can. On top of that she's very sweet. And on top of that her prices are really fair! She does everything including kids!

Im so uncomfortable going to this salon. Nila Wade and Becky Frank talk bad about other clients and…read morecoworkers with their other stylists. So unprofessional. Mean girl energy here.

Received worst haircut in my life there. Took in a picture of a snazzy, sassy pixie cut,…read morebut...left with a head looking like a bowling ball. Cost $60 too. Place was empty except for one other victim. Will never go there again!

Ugh, the worst. I've actually had a gift card to here sitting in my wallet for years that I'll…read morenever use. I had been here twice: once for a manicure and once for a haircut. The manicure was the worst. The woman cut my nails all lopsided and awkward. The paint job, a french manicure, must have been modeled after a very cheap part of France. They didn't even let us dry out nails before we left, so of course they got messed up. Sadly, the haircut story is worse. After cutting my hair about 2.5 inches shorter than I requested (leaving me looking like a mushroom), the stylist told me she didn't have time to dry or style it (although my appointment was for a cut and style). She was the worst. THE WORST! When I went up front to pay, they still had me pay for a "style" job despite me standing there with dripping hair while my too- busy "stylist" sat texting on her phone. Apparently, they didn't have pricing for "just a cut." I'll drive downtown, east, or north before coming here again.