First time here! And it was a success! I did not realize they had a different method of hair removal. They actually use a quality black wax that dries hard and thinly on the skin in quick seconds. Then it gets removed with a fast peel vs a rip like you would imagine with the cloth strips. And to make it 5-stars better....the pain level is lowwww....to me anyway. I have a pretty high pain tolerance and can do laser - now that can be painful in certain areas! But really it's not that bad! I was pleasantly surprised. The service was top notch with Larissa. She is professional and knows what she's doing. Great job! Great place to go to for a quicker hair removal fix! read more

I have been going to the European Wax Center at Tempe Market Place (2040 E Rio Salado Pkwy M6, Tempe, 85288) for just over three years. Shortly after starting there, my waxer left and the one the store assigned to me next was BRUTAL (I have a very thick, full beard, so getting the edges waxed needs to be done correctly). Therefore, I researched the waxers on staff and saw that Alicia had gotten outstanding reviews, and specifically concerning my needs, and I have been going to her ever since. Alicia does so well, I recommended my best friend to go to her, since his girlfriend likes his face completely smooth, but, his beard grows in like mine, and her tips from each of us far exceed the paltry percentage she gets per customer from EWC. European Wax offers year long passes, where customers can go as often as necessary, and I since I need to go every two weeks to minimize the how much hair is being pulled at one time, I started getting those, since it would save a lot of money. I have five months left before the current year is up. My best friend also bought a year pass, after experiencing Alicia's skills and the lasting results. In the time I have been going to this location, the store has gone through SEVEN managers, with the latest one being Courtney, who has been there a month and a half. And now, Alicia is fired. Funny how the SIX managers BEFORE Courtney, did not fire Alicia, so, it should not take a rocket scientist to figure out who is the problem. [[HIGHLIGHT]]Since my waxer is gone, one I trusted and counted on to do the job right (and we always have a great rapport), and I hold those in charge of the store, above the manager level, responsible, I will NOT be coming back to European Wax Centers, ever, for my business.[[ENDHIGHLIGHT]] I also want the balance of my pass fees refunded. When I talked to Courtney, she said she could only give me store credit. [[HIGHLIGHT]]When I asked to for the corporate number, she said that the location was a franchise, so there is no corporate tie.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After some digging, I called Courtney back and asked to speak to her bosses, Lauren and Jacqueline. She said she would pass the message. After not hearing back from either of them, I went into the store and asked her in person for their numbers. She said she could not give out the numbers, but, had left a message with them about my, "concerns".[[ENDHIGHLIGHT]] Later, she called me back and claimed that I had gone enough times that there would not be any prorate left on the balance. I do not appreciate European Wax Center for bouncing Courtney from the San Tan Village location to the Tempe Market Place location, because she could not work and play well with others, there (funny thing about the internet, things of record NEVER go away), and I do not appreciate Courtney for firing Alicia when six other managers prior had the management skills to not fire her, nor do I appreciate her gatekeeping the contact information for her bosses. But, that's ok, I will find it and let them know what I think. read more

European Wax Center - My beard, with defined edges, as waxed by Alicia. - Waxing Near Me - Tempe, Arizona

European Wax Center Tempe Marketplace has become an absolute embarrassment. After more than 10 years as a loyal member, I'm done. I will not be renewing my membership because this location has completely fallen apart. The turnover is beyond ridiculous. Every single visit there's a different General Manager , a different front desk employee, and a different aesthetician. At some point you have to ask why. Are employees quitting because of poor leadership, or are they constantly being fired? Either way, it speaks volumes about how this center is being run. [[HIGHLIGHT]]The current General Manager COURTNEY is, without question, the worst I've encountered. COURTNEY is arrogant, dismissive, and completely incapable of taking accountability or resolving even the simplest customer concerns.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Instead of de-escalating situations, COURTNEY makes them worse. It's shocking that someone with such poor customer service and leadership skills is managing a business built on client relationships.[[ENDHIGHLIGHT]] This location has destroyed the reputation of a brand I was once happy to support. Corporate should take a serious look at what's happening here because this center is driving away long-term, loyal customers. [[HIGHLIGHT]]I expect someone from corporate to contact me and explain how a location can decline this dramatically.[[ENDHIGHLIGHT]] read more

After more than 10 years as a customer, it's disappointing to say that I will be ending my relationship with this location. The wax specialists have always been the reason I stayed. Their professionalism and quality of work kept me coming back year after year. In fact, one waxer in particular was the reason I continued purchasing wax passes and remained a loyal customer for so long. [[HIGHLIGHT]]When I was contacted and told my future appointments needed to be rescheduled because Alicia was no longer with the company, I knew immediately that I would not be continuing services here.[[ENDHIGHLIGHT]] I made it clear that I was not interested in being moved to another wax specialist. My previous experience with another waxer left me extremely unhappy with the results, and it took a long time to regain my confidence in the services. [[HIGHLIGHT]]What made this situation even more disappointing was the way it was handled. My interaction with Courtney, the General Manager, was unprofessional and dismissive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a customer of more than a decade, I expected a much higher level of communication and respect.[[ENDHIGHLIGHT]] At this point, I would rather allow the remaining balance on my wax pass to go unused than continue services at this location. [[HIGHLIGHT]]That's how strongly I feel about the decline in customer care and management.[[ENDHIGHLIGHT]] Not only am I canceling my membership, but I have also told friends and family members whom I previously referred to this location about my experience. It is unfortunate because the talented wax specialists deserve far better support than they appear to receive. I will be following the wax specialist who earned my loyalty in the first place and taking my business elsewhere. read more

Extremely disappointed with my experience. Not only was the specialist(LEAH) late, but they were also incredibly rude and dismissive once they finally called me back . [[HIGHLIGHT]]I arrived early to my appointment, I do not mind waiting. That's not a problem at all[[ENDHIGHLIGHT]] . But I set my appointment time, I would expect EWC to respect their clients and their time . It is ironic that EWC demands punctuality from clients but shows zero respect for our time. There is a total lack of accountability here. I would not recommend this specialist (LEAH) to anyone looking for professional care read more

I started going to this location specifically for the person my best friend has been going to for over 2 years and is by far the best of anyone he's had there before her. After my initial appointment I signed up for an annual pass as the normal cost is $60 for a full face waxing and with as fast as my facial hair grows it's more economical. After 4 visits, the newest manager Courtney fired the person that I had specifically signed up to go to. I called to cancel my pass and get a refund on the portion I hadn't used yet, I was told they would only refund the rest as store credit, which since they fired the person I specifically wanted for the service, I was no longer interested in doing business with them. [[HIGHLIGHT]]I spoke to Courtney who said there was nothing else she could do, and when I asked to speak to her immediate supervisor I was told this is a franchise so I asked for the owners contact information and was told she could reach out to them to contact me but there isn't anything they will be able to do.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is ridiculous, I don't understand how they have owners that have no phone numbers, emails or any way to contact them when there is an issue that is not being handled properly at the store level.[[ENDHIGHLIGHT]] Waiting to see what, if anything happens and will update if it does. Will definitely not be going back or recommending this location to anyone!! read more

Amazing service from Kayla, at check in and Erika my waxer. Best customer service and kindness of any location! The staff at this location are awesome and did a great job. read more

[[HIGHLIGHT]]Liz was so amazing it was my first time getting a Brazilian and she did such a god job she made me feel so comfortable[[ENDHIGHLIGHT]] and also recommended some good products and I was so happy with my results will definitely come back ! read more

my significant other has been going there for over a year , i get the last word and have the final inspection and I can tell you I'm very happy with the service vanessa provides, smooth as a baby's bottom. im impressed [[HIGHLIGHT]]my girl is always late to everything except her wax appointments[[ENDHIGHLIGHT]] xD read more

[[HIGHLIGHT]]Alicia is great! She is so friendly and makes the waxing experience quick and relatively painless compared to other locations I've been to.[[ENDHIGHLIGHT]] read more

Gigi is the best waxxer I've ever had, and I've been getting Brazilians done for years. She is so fast, I've had other waxes done that take 3x as long and it's like torture. The speed doesn't sacrifice quality though, and Gigi is also very personable, kind and courteous. I am sad, the only reason I stopped seeing her is because I moved away, I recommend her to any and everybody read more

I went in for a Brazilian wax and requested Angel based off the good reviews I've read. I myself an an Esthetician with experience doing brazilian waxes, but I prefer not to do my own. I also tend to go far too long between waxes so I know I am not the ideal client. Angel was a true professional, very quick and efficient despite my hair being overgrown. [[HIGHLIGHT]]I appreciate that she talked skincare with me, but she recognized my familiarity and wasn't pushy.[[ENDHIGHLIGHT]] She managed to complete my Brazilian, add an underarm wax, and tweeze any strays, all in 17 minutes! [[HIGHLIGHT]]Not only do I recognize the quality of Angel's work, but she was also a genuinely kind and welcoming person, easy to talk to, made me feel at ease.[[ENDHIGHLIGHT]] I've found my go-to person read more

I can't say enough good things about my water- Alicia! She absolutely fantastic! She's incredibly thorough and does such an amazing job every single time. I've been to many waxers before, and it was always hit or miss- some missed spots, others were too rough or painful but with her. It's a completely different experience. She makes me feel comfortable and is the best I've ever had! [[HIGHLIGHT]]Also the receptionist -Kami was so nice and helpful. She was honest and not pushy and didn't try to oversell me that I ended up buying the wax pass from her![[ENDHIGHLIGHT]] read more

I'm a big fan of European wax, i don't have super sensitive skin, but their wax has always done the best. I've never had a bad wax with them. They definitely are professional. I do find service consistent at all the locations. read more

Super nice front desk ladies , made my mom feel comfortable which I appreciate. The waxers.. idk if that's the proper name but, they are very skilled, I've seen two different girls and no complaints at all. Also, I learned that this last time I went has been the best work done. My wife told me my eyebrows look the best, better than even when we got married which I thought was the best but I guess she thinks otherwise. She keeps telling me I look great so I definitely believe her and will be going back and requesting the same girl. read more

ANGEL IS THE BEST, she ALWAYS gets me right, she's super fast and very efficient, i always feel super comfortable with her. one time i cheated on her after going to her for 6 months (only bc she was booked up with how popular she is), and i never regretted it more, she's is just too good, I will always support her read more

Angel is literally the best. I started getting Brazilian waxes because she talked to me about it and even though it sucks and hurts she does it within a few min and talks to me the whole time like we've been besties for years. Definitely recommend going to Angel! read more

Amazing staff fun an professional!!! Great service and products Appointments are in time and steady. Like family!!! Definitely recommend coming here!!! read more

I got a full face wax with the amazing woman named Hope!! She does an amazing job!! Hope always makes triple sure I'm happy with the results. I do this not only for hair removal but for exfoliating purposes. read more

I have been going to Angel for months and she is amazing! She makes you feel so comfortable, chats with you like you've been friends for years, and is so fast and efficient! I won't go to anyone else but her! I highly recommend her to everyone! read more

To start off with, I didn't know my regular waxer Korie was leaving and I've been coming here for about a year and a half now. A heads up that I was seeing someone else would have been much appreciated. I can't remember the girls name but I remember I got my face and Brazilian done.... Usually, I get the full face and then Brazilian done and it just seems most sanitary? However, that wasn't the case. We started off with the Brazilian first, she had missed a few areas even after we had did the clean up. Anyways, we get to the full face and dear god I'm left looking completely red. I've never experienced my entire face getting so red so that took me off guard. Needless to say, I will not be going back. You guys need to tell people when you're putting them with someone new. read more

my first time getting waxed and i got to meet lovely Gigi. She made me feel super comfortable and walked me through the whole process. Everything was super clean and i'll definitely be coming back!! read more

My wax specialist Gigi was very nice and efficient. She did my eyebrows quickly and painless. The front desk ladies were also really sweet. Highly recommend this location! read more

Daziah is absolutely amazing and so sweet! Definitely coming back! I highly recommend!!

2 stars for the friendly service- the wax lady said she would "clean up my brows" which I was happy about! I told her I wanted the fine hairs gone (the ones I couldn't reach with tweezers) but when I left, the waxer DIDN'T show me the finished product and walked me out. After leaving, I looked at my brows and was very disappointed to see the product. They were thin and the time I had waited for them to grow out (from overplucking in moddleschool) was gone. Overall, not a good time. read more

European Wax Center - brows after waxing - Waxing Near Me - Tempe, Arizona

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Corey is the best! I've been going to her for over a year now. She always makes me feel comfortable during my waxing session!

I've seen many waxers here--mostly all great. However, TATUM does a perfect, proficient, thorough, excellent, and PAIN-FREE job--and in just a few mere MINUTES. She has astounding skills beyond those of any other waxer I've ever seen IN MY LIFE, and I've been getting Brazilians for 20 years now. And not only is she an expert waxer, but extremely personable, too! So easy to talk to! I never leave reviews for people on this thing bc I'm lazy af, but she truly, truly deserves this genuine praise. I'm very grateful for her services and cool vibes. I no longer dread getting waxed when I book with her... So...THANK YOU, TATUM! To all prospective customers: I will never see anyone else ever again, and you shouldn't either. :) read more

The girls at this EWC are amazing!! They are so friendly and welcoming... Book with GiGi! She is god sent!! She takes her time and makes sure her clients are happy. I've been going to her for months now and seen such a difference!! Love love love!! read more

My waxer is super nice. However, I feel like this place is not as professional as other. I have some patches of hair being left out and the wax they use was too hot. Personally I prefer Waxing the City. read more

Remind me to not go back again? Why is there no warning? She didn't even offer any gel or anything to clean up, and it was my first time with her read more

European Wax Center - Results of european waxing - Waxing Near Me - Tempe, Arizona

GIGI is the best waxer here hands down . She's always taken her time with me and never missed a spot . She knows what i need and what to recommend always. She definitely goes to do the most for her clients and makes you truly feel at home . Never would trade her !!! I unfortunately had to go to 3 different waxers before discovering gigi , i can tell you right now amber is someone to stay away from , talk about 5 min wax lol . She doesn't take her time, she rushes , no conversation at all and just bluntly rude. Honestly dont know how people go to her. I had so much breakage and bumps because of her. Definitely needs to be fired in my opinion :) read more

If your going to see a waxer, go see Madison. She has been waxing me for years and always does an amazing job. My eyebrows look incredible everytime without fail. She is very professional and gets me in and out quickly. read more

Morgan is great! She is so sweet and very professional. Sometimes the girls at the front can be pushy when trying to sell you a waxing package. I understand that's their job but sometimes it can be too much. The location is very clean and trendy. I always have a great experience when I come here. It's nice that they do every kind of wax out there. It's hard to find places like that. read more

I came in today to make an appointment for my daughter for a eyebrow wax, she is 12. The receptionist said she wouldn't service her because of her age. I asked is there a policy on what age to service at ? She said somewhere between 14-16 yrs of age depending on there pain tolerance. I found it strange "between 14-16 and not a definite age." I can respect the rules but never came across this grey area rule. As a parent I wouldn't put my child in a situation they couldn't handle. I brought her to Lunchbox in Scottsdale when she was 11 and they happily serviced her. I called European Wax Center at Hilton Village after my issue with the Tempe location and they said they didn't have any age restrictions, all I do is sign a concent form. I just felt discriminated against. Receptionist had a unprofessional attitude and I would not recommend anyone coming in here. As you can see posted on there website, there is no age restriction for eyebrow waxing!! read more

European Wax Center - No age requirement for waxing, just a concent form needed for minors. - Waxing Near Me - Tempe, Arizona

The only place I can get a lady wax. it leaves me smooth and sexxxxay from day one! not icky rash or in-growns like at every other place i've been to. it's magic. and their products! i may or may not have been suckered into buying their entire line. sigh. i have a favorite tech, and she truly is THE BEST in the whole freakin' valley. go to her, tip her well. Her name is Sabrina. but God help you if you fill her schedule so she doesn't have time for me! i trust this woman with everything - so much so that i'm GROWING OUT my eyebrows for a couple weeks so she can reshape my eyebrows. my eyebrows are so furry, its ridiculous. read more

Madison is the best waxer! I have been going to her for about more than 6 months now and she has always made my experience fun and comfortable! This location is the best and the girls at the front desk are so sweet! If you go here request for Madison !! read more

Madison is my waxer and is absolutely amazing! She's not only great at what she does but she makes the experience comfortable and easy. I highly recommend! read more

Kami R. (at the Ray location) is the best; so kind and knowledgeable. I appreciate her efficiency and gentle touch. Waxing can be intimidating but Kami makes you feel relaxed and comfortable. She is absolutely the best waxer and I highly recommend booking your appointment with her, especially if you have multiple areas to tackle. read more

Madison is by far my favorite waxer and I have been going to her since quarentine ended. I've always been very picky and tried 2 other waxers who work there and was just not satisfied. Once I had Madison I loved the work she did and her vibe so that's the reason why I continue going back. I even renewed my wax passes after I said I wasn't going to because I just felt like I wasn't getting what I wanted but she definitely changed that. If you need a great waxer, go see Madison. I hands down would trust her for whatever I needed done! read more

I've been going to this specific European Wax Center for several years now and it's great. I've never had any complaints. Front desk staff is always nice and willing to help. My waxer Erika, is amazing! She always takes her time and does a great job! read more