My teen daughter has been A patient at Pappas for ten years…read morenow. They are experts at dental care and have a great rapport with the children and teens they service. Highly recommend. J. Soares

Always a great visit with Dr. Elayne! My daughter has been going there for 10 years and my son…read morefor 6. These guys are in and out of the office in 20-25. Just know what your insurance coverages. My insurance covers floride treatment once a year, which I was not aware of. The office does treatment twice a year, because kids, in general, are not getting enough floride.

Dr Wu and team are very professional and make the kids feel comfortable while they're getting…read moretreated. They have a tv in the waiting room and the treatment room. My daughter has been going to her for years and no problems with her teeth so far!

I've brought my daughter twice and cannot recommend it enough. It's difficult finding a pediatric…read morepatient and I am so grateful for my pediatrician (Dr. Man Yee Tong) recommendation! I like that Dr. Wu does the cleaning herself and not a dental hygienist. Facility is clean (even before COVID). Parking is convenient - meter and residential.

We had an appointment today for my daughter at Dental Smiles 4 Kids Pediatric Dentistry, located at…read more18-15 Francis Lewis Blvd, Whitestone, NY 11357. She was having significant tooth pain and needed attention. Unfortunately, we arrived about 10 minutes late because there was an accident on the way and some streets were closed. I understand offices have schedules and policies, and I respect that. However, I was disappointed with the way the situation was handled. We were told the doctor could not see my daughter because they were closing at 5 PM and there was not enough time, so we had to reschedule almost 3 weeks later. What bothered me most was the way we were spoken to at the front desk. I felt the interaction lacked compassion and understanding, especially considering my daughter was in pain and had already missed school that day. We have been patients at this office for many years because Dr. Kourtsounis ("Dr. K") has always been an excellent and caring doctor. This review is not about the doctor, but about the customer service experience we had during this visit.

Why do they even have front desk positions you call for an appointment and it's the worst…read moreautomated system I've encountered since I've touched a windows 98 computer. How do you manage to find such a terrible scheduling system ? It's an issue every single time. My son went for cavities work and was given anesthesia and has left his lip swollen for 2-3 days and plus it's white. I called the office where nobody picks up. Then I get a message saying to schedule an appointment. Once again one of the most useless phone numbers I've encountered. Here is screenshots of their AI at work. It's such a shame because the office is clean , environment is good but with such a terrible system for their clients. I went to the office and the hours posted online aren't even correct. I'll post pictures of my sons lip and hopefully this will get a faster reply then calling the office. ALMOST 1 WEEK LATER AND NOBODY REACHED OUT TO ME FROM THIS OFFICE. BEWARE OF THIS LOCATION!!! This place is a Joke!!!

Nice place! The doctor is very busy! The staff are very nice! Clean and cute decorations to make…read morekids feel happy

First - Dr.Mike takes off on a 3 month vacation - the only other dentist I would see is Dr.Lupo - I…read moremade an appointment 3 weeks in advance and the day before my appointment this guy who can barely speaks English asks me to change my 11:30 appointment to 11:00 or 3.30 and it would be "awesome" if I could - I have a job and can't rearrange my schedule around them so when t told him it wasn't awesome for me he hung up on me and lastly I was groped by a dentist there who kept coming up behind me and massaging my shoulders - this place is a dental mill - avoid at all costs - lastly I left 4 messages regarding the procedure I was going in for a week before my appointment and never got a call back

After waiting a month for my 1.5 year old daughters appt we were excited and worried for her first…read moretime at the dentist with Dr. Kathy Kim. Let me tell you, Saturday's is always super packed and the earliest appt date we got was a month later for a 12:15pm Saturday appt. The workers are very friendly, reception was awesome and my daughter loved the wooden car you sit in while waiting. The wait time wasn't too bad to be seen and it was a good thing I filled out my first time patient forms already by printing it out from their website. There were a few more pages that wasn't online but it was on their high tech iPad and it was quick. We were escorted to one of the private rooms with the dental chair and Frozen was playing but it was on top facing down for anyone sitting in the chair to watch. Since my daughter was a toddler and only needed a cleaning we didn't get to watch the movie. We waited about 5 minutes for the dentist to actually come and see us which I wished was a little sooner because my daughter was getting restless and didn't want to stay on my lap on the dentist chair like they told us to do. The cleaning itself was quick and painless. My daughter was crying for a minute from not knowing what was going on but Dr. Kathy Kim did a great job calming her down with her low tone of voice and being gentle but efficient and quick. She told us exactly what we needed to know and asked if we had anymore questions but she answered everything already. Great pointers! Btw the parking lot was packed when we drove by but found plenty of street parking right outside. Way better than parking in the lot waiting for a spot. I really recommend this place and can't wait for the next appt in 6 months.

I've been taking my kids here almost as soon as they opened a few years back. Dr. Choi is always…read moreFANTASTIC with my kids, and does his best to make them less scared to be in the chair. The staff there are wonderful, from the front desk to the dental assistants. There are even TVs mounted to the ceiling that are hooked up to their computers, allowing them to play a variety of kids movies so that the little ones are distracted with Lego Batman or Minions rather than the dentist picking are their teeth. The office also sees adults, so if you are nervous about getting a treatment maybe they can put on a movie for you too ^_~ .

This place is a hidden gem. Dr. Elayne is WONDERFUL with children. She is kind, patient, fun, & you…read morecan genuinely trust her with your child's dental care and well being. There's never a wait for more than 5 minutes, Netflix & Disney + for the kiddos to watch while waiting/getting treated, and prizes on the way out!! My 5yr old loves coming here!

Dr. Elayne is AMAZING! My son cannot stop talking about the dentist because she made it such a…read morewonderful as well as comfortable experience for him. She is so kind and patient which is exactly what a child needs when they first start going to visit the dentist. 10/10 recommend!!

Everyone from the front desk to the wonderful dental assistants right thru to Dr Lev are amazing…read more This is the kind of experience all medical practices should strive for. It is friendly, fast and enjoyable as far as how enjoyable a trip to the dentist can be.

This is the most pleasant dentist experience I had in decades…read more First time I am looking forward to visiting a dentist..I highly recommend this Dentist

I have been seeing Dr. Cho since he purchased/ took over this practice. I have had nothing but…read moregood experiences with him even though I may be in pain when I visit! Everyone in his practice is great..especially Viola and Maggie! I have always been accommodated whenever I've had an emergency and believe me...I have had plenty! I highly recommend Dr. Cho and his practice for your dental needs.

What a horrible practice. People who answer the phone are incompetent and impudent. They doctor is…read morelisted as a participating dentist for my insurance, which means they charge the pre-negotiated price. When I called, they claimed they charge higher price than other offices. How are you a participating docotor if you do not honor the price, that's excatly the point of the program!! "This program was developed in cooperation with SIDS Consultants, who monitor the performance of participating providers to ensure that appointments are freely given and honored and that charges for services do not exceed Maximum Charges listed in the UFT Welfare Fund Dental Schedule." "If you are eligible for dental benefits under another group dental plan in addition to the UFT Welfare Fund Dental Plan, the dentist is entitled to the benefits available from both plans. The combined payment for any procedure may not exceed the dentist's usual and customary fee, and payment from the second plan will be applied first to reduce or eliminate any out-of-pocket expenses."

I am sharing this to provide a factual account of our experience to help other families make…read moreinformed decisions. I have documented this timeline and filed a formal complaint with the New York State Education Department Office of Professional Discipline (OPD). 1. Last-Minute Cancellation after 4-Month Wait We began this process in January. After waiting four months for our scheduled appointment, the office called less than 17 hours before my daughter's braces were to be placed to cancel her treatment entirely. They claimed the case was "too complicated," despite having performed the initial consultation and impressions months prior. 2. Clinical Concerns After this office declined treatment, we sought a second opinion from a board-certified specialist. That specialist identified a 1mm midline deviation and Category II bite that this office failed to address in their initial plan. It appears the office was ill-equipped to handle my child's needs but waited until the day of treatment to disclose this. 3. Billing & Insurance Discrepancies The office charged my FSA $1,425 upfront. Furthermore, they billed my insurance company the full amount for a multi-year treatment ($5,700) before a single bracket was ever placed. I am currently working to rectify these charges for services never rendered. 4. Lack of Professionalism When I addressed these delays, the office suggested they were doing us a "favor" by not charging for the initial impressions. Wasting four months of a child's dental development is not a favor. My child's health is a priority, and being discarded as a patient at the last minute was deeply unprofessional. Note to Readers: I have retained all emails, dates, and documentation regarding this matter. I strongly recommend seeking a specialist who is transparent about their capabilities from the start.

I've been bringing my 7 year old here since she turned 1 years old. This dental office was highly…read morerecommended to me by my Dental provider. Years later I'm more than satisfied with the dental care my daughter has received here. Dr. Chu is very kind and gentle with young children. My daughter loves coming here and actually looks forward to her visits. This office is very warm, modern and kid friendly. Dr. Chu takes his time to explain everything thoroughly and provide education and answers to questions and concerns. There are plenty of games and televisions to keep kids occupied in the waiting area and inside the exam roSome really cool state of the art technology here also. Eileen the receptionist is such a pleasure to book appointment with and deal with insurance and billing matters. I would highly recommend Dr. Chu to anyone looking for a Pediatric Dentist. Dr. Chu keeps teeth healthy so your kids can chew.

My dentist who I've been seeing for years retired, and his successor didn't accept my insurance…read more Fortunately, I found Thank You Dental last year, and visited again yesterday for a root canal. Not much too look at from the outside, but the inside is fine. Not only is the Dentist exceptional, she is extremely personable. She explains everything to you. If you're in the market for a Dentist, give her a try. You won't regret it. Highly recommended.

Too bad they don't accept my dental insurance anymore, which sucks. The dentist Dr. Maria here is…read morepretty good and helped patch up my gums and make sure my teeth are healthy. I did not know my gums needed work done until she told me. I wish they accepted my health insurance right now because I love coming here. This place is very cute and cozy. Very clean and nice too. They give you free toothbrushes and staff is very friendly.