Customer Service was great and Jim answered all of my questions to make sure I have my riding mower…read moreready for Spring.

Bought an stihl MS271 in December. Started acting up a few months ago. Brought it in. Said it ran…read morefine and kinda made me feel like I was out of line for brining it in to be honest, and were quite dismissive. Put it in some wood a couple days later. Barely made it through a tank a fuel before it quit. Brought it back. Saw was under warranty. They agreed is wasn't running correctly. They were a bit nicer but sent me away with some fuel and said good luck. They failed to contact Stihl. Saw is now in the trash, literally. Can't get through a half tank of premium fuel. Out 500 and change. Switching brands and shops. Did appreciate the fuel though. Super disappointed.

Hands down the ABSOLUTE BEST service around. WHOA!! Everyone at this establishment is awesome! The…read moreladies who work the front counter and help everyone amazing. The mechanics AMAZING. This place is hitting on ALL CYLINDERS and I'm blown away by the help this shop shown me!! I will never take my things elsewhere. My Loyalty has certainly been earned and rightfully so!! Take your business here!

If you want to support a local, excellent business, I suggest Mobil Mowers. The service is…read morefriendly and they always go out of their way to help. They are well stocked with parts, Husqvarna and Dixie Chopper are the two big items, but they also have a wide array of other products and accessories. I've been going there for years, and I just purchased a big Dixie Chopper 60", and am very pleased.

I ordered three Grasshopper blade spindles (623757) for my Grasshopper 930D2 with a 3472 deck. I…read morewas not advised that this part had been made obsolete and superseded by Grasshopper 623701. I wasn't made aware of this until the order arrived from The Mower Shop. The inventory specialist at this shop undoubtedly dropped the ball on this one. Additionally, The Mower Shop defers it shipping to a company called Shopify. Accordingly, I received two different shipping charges for the three spindles. The Mower Shop charged me $82.19, and Shopify claimed I should have been charged $39.53. When I called The Mower Shop and requested a reconciliation of the shipping charges, the customer service agent disavowed any knowledge of the Shopify email sent me. Lana then became both argumentative and contentious over the issue. This is the result of a company who subcontracts their shipping responsibility to a separate company and then refuses to accept the errors of either The Mower Shop or Shopify. I recommend you find a Grasshopper sanctioned dealer who processes the order correctly AND does their own shipping to ensure the order is error free and requires few, if any, contacts between the customer and argumentative employees.

This place is ten miles away from where I live. I called and asked if they sharpened push mowers…read more The guy who answered was very nice and ran down all the costs ($8 per blade, but an extra charge if they have to do x, y and z differently, etc). So I load up my mower and drive over there. Initially they are very nice and helpful, the shop is very tidy and well laid out, but the minute I open the car hatch he says "oh don't even take that out, we don't service that brand" WHAT At no time was I ever told there might be a brand they don't service?? Then he sends me 7 miles in another direction (to a shop where they took the mower from me no problem). An absolute waste of my day. If someone calls to ask about service you might want to ask what brand they have so as not to waste someones time.

If you have any concerns about your muffler system, head to Hi-Way Muffler. Doug and his crew…read morewill treat you like family. I will refer everyone that way for honest and reasonable service.

Doug, the owner and his team are PHENOMENAL. Everyone there is super nice, professional, honest,…read moreand transparent. I brought my car in because it was making the most awful noise, second to my wife's screeching and nagging for comparison, and I dropped it off. Within 35 minutes, Doug called me to let me know everything that was wrong with my beloved chariot. He was completely honest and didn't surprise me with anything I didn't already know as I had already taken my car to another shop here in town. You know what? Doug beat that other guy's price by almost half! Hi-Way's been around for years and I can understand the 700+ 5-star reviews online. Doug is honest about the pricing, the labor involved, how soon he'd be able to get the car done, etc. and I never once felt like he or his wonderful team were trying to take advantage of me or my hard-earned dollar. Doug was also able to point out things I didn't need, unlike that the other mechanic told me I definitely had to get done, just to milk me for extra cash. Doug and to the Hi-Way Muffler team, thank you for your honesty, your professionalism, your positivity, and for top notch work! My car purrs like a kitten now all thanks to you!!! You have no idea how appreciative I am! I will send all my friends and family your way for any car issues they may have in the future because you actually care about your customers :)

This is the place to get truck accessories. My wife has gotten many items for her truck here like…read morefloor mats, plates, and more. They have tire rims, floor boards, radios and more. They do installation as well. This local shop has been open since 1972. They give military discount. Today I couldn't pass up The Air Force plate and bumper items. Customer service is outstanding, they are very helpful and friendly. They are near the corner of Fern Vally Rd and Preston Hwy. Check it out for yourself. They have a large parking lot.

I bought a taillight strip. Had nothing but trouble with it. They management would not refund my…read moremoney. I took it somewhere else, to have ot fixed. Cost me nearly $600 to fix it. Turns out, they damaged the taillight socket. Their techs are certified for electrical issues in my opinion. So I'm out alot of money for an 80 dollar taillight strip. I highly recommend recommend NOT to go there for anything electrical.

Overall, I had a very pleasant experience at the Harley-Davidson store in Louisville, KY. The staff…read morewas friendly and helpful from the moment I walked in. One representative was especially patient and kind as I FaceTimed with my son so he could choose the shirt he wanted -- she didn't rush me at all and made the experience smooth and enjoyable. She also took the time to show me the children's section, where they had the cutest little jackets! I picked up a few great items (as listed on my receipt below), and was impressed with their small but thoughtful selection for kids -- something you don't always see in every Harley store. They accept tap-to-pay, which was convenient, and the parking lot is wheelchair accessible, which is a big plus. The only downside came during checkout. When the representative asked if I had a Harley-Davidson account for points, I explained that I was just passing through and didn't. She told me that points could only be earned at that specific store -- which I later learned is not true. Harley-Davidson reward points should apply across locations. So unfortunately, I won't be getting credit for my purchase. Whether it was a misunderstanding or a lack of training, it was a disappointing end to an otherwise great visit. Still, the store had a welcoming vibe, and the staff was kind and attentive. Just be sure to ask about your rewards account if you're hoping to earn points on your purchase!

This review is for the Basic Riding Course offered at Bluegrass Harley Davidson, March 2025…read more Although I do not have firsthand experience of taking this particular class here at the Bluegrass Harley Davison, I did help my SO enroll, gain access to the online portion, and sat through majority of the day-1 classroom portion, observe the day-2 classroom activity, day-2 riding range, and day-3 riding range. On day 1, students are required to have their completion certificate for the online portion, a long sleeve shirt or jacket, long pants or jeans without rips, over the ankle footwear, full fingered gloves, eyewear, and a D.O.T. approved motorcycle helmet (the brochure does specify that the helmet must be full face or 3/4, and indicates that no half helmets are permitted, however, this specific note regarding the half helmet is not included in the email sent to students). There were a few loaner helmets available for those whose helmets were not D.O.T. or training compliant. Both the classroom and range are done at the Bluegrass Harley Davidson facility. The classroom is located on the second floor above the showroom and the riding range is the parking lot to the left as you are looking at the building. During day 1, students are given a tour of the Bluegrass Harley Davidson facility and shown a bike similar to what they will use during the range days. The instructors, Randy & Ed, were friendly once we met them in person. My only qualm is in all the pre-class emails, they stated that if there are any questions prior to the class starting, you could use the email address provided. We did send an email 2 or 3 days prior to the class starting, but no one ever responded. The classes are set up for 12 riders at a time, which is great and gives the students enough interactive time with the instructors. The class uses Jump Start 500 for training bikes [similar to the one pictured, except this shows a 750]. For taller or heavier students, this bike may be a bit small, but they should be able to manage for two days of training. The range day is two full days that goes over a series of riding exercises. First, one instructor is on the bike dempmstrating to the students what needs to be done. The other instructor verbally explains it, and then the students will do the activities themselves. Although there are no designated lunch periods, students are able to stop and eat or use their breaks to eat if they bring food. Water and granola bars were provided. I think the class is worth the $150 value. The online course portion's fee is waived and throughout the training, students get water and granola bars, as stated above. At the end of training, students receive a completion certificate, their MSF safety foundation card, a written test waiver for Kentucky license holders - good for 1 year from the class date, and a Harley Davidson t-shirt. I would highly recommend this training to others.

I don't usually leave negative reviews, but I feel obligated to share my experience…read more I brought my 2018 Hyundai Elantra in for repairs and was given a quote of $1,394, which I approved. When I picked up the vehicle, my total came to $1,806.92 -- about $500 more than the original quote. I was never contacted to approve any additional repairs or charges. After reviewing the invoice, I noticed I was charged for a part that was never installed. It took five days of contacting the owner to get $135 refunded for that item. I also noticed I was billed $300 for a part that costs around $145 at Advance Auto Parts. When I asked for clarification about the additional $500 beyond the original quote, I was told to speak with the shop manager. The manager is the one who authorized the charges in question, and I never received a clear explanation. The repair involved a timing chain and camshaft gear -- a common issue on this vehicle. While the car is now running properly, the lack of communication, additional unapproved charges, and billing for a part that wasn't installed made this a frustrating experience. I don't mind paying for quality work. I do mind being charged more than agreed without authorization and having to chase down a refund for something that shouldn't have happened in the first place.

Friendly atmosphere Locally owned and operated…read more Quality automotive and body work I felt like family

Swope Motorsports performed a complete annual service, bought new tires, and installed a phone…read morepower devise on my Multistrada. The service was outstanding with no unexpected surprises in service time and price. Cody Rice kept me informed which I thought was very responsible and unusual excellent communication. I have a have a Vespa and plan on them servicing my scooter, too.

Worked with Nicholas for about a week on a 2026 Ducati v4. He came up with some numbers after…read morespeaking with his manager, and quoted me a price OTD involving a couple trades. The number he gave me was a little high so I asked for a previous year model to see if I could get a better OTD. We agreed to a number on the 2025. He said his manager gave me the best deal they could do. I thought it over a couple days, then I told them I'd be ok with the deal and would come the following day to finalize since they wanted a 2k non refundable deposit. I called off work to get the deal done so I didn't have to do the 2k deposit to hold the bike. I went in, they looked at my bikes and said if I'm good with the number, do I want to go ahead and finance the little remaining balance after my trades. I said I was good with it, THEY RAN MY CREDIT, and came back and added 6k on top of the OTD and said they made a mistake and missed the number. AFTER RUNNING A HARD INQUIRY ON MY CREDIT. the GM said it was his fault, but said he would make it right. He took 2k off the 6k they "mistakenly forgot to add back". I told them no deal. Shady business practice. How do you make a mistake after me calling and texting almost every day for a week asking for the number break down, and having 2 sets of eyes on it repeatedly? Don't recommend. Imagine if it's your first time buying, and you are trying to establish credit, this could ruin someone's chances of getting a loan later down the road. "sorry" doesn't fix credit scores.