I will NOT be back. I received my glasses and they were not useful to their purpose. Got a lot of…read moreflak from them when I asked for a refund. They would not honor their guarantee. STAY AWAY FROM THEM FOR YOUR OWN PIECE OF MIND.

Very deceptive about everything things you should know you are most likely having a telahealth…read morevisit but they don't want you to know this was never informed of it but it says it on the website somewhere if you leave a bad review the manager will blame all your problems on you and she thrives to make the rest of your dealings complicated her name is Amanda by the way

I was really looking to pick up a pair of black RayBan Wayfarers. Being a kid of the 80's I lusted…read moreafter a pair of these for years. Finally, I decided to take the plunge and fork out a tiny fortune for a pair. I wanted sunglasses and I wanted pair I could actually see in which would mean I would need my prescription added to them. I couldn't find a local optometrist who could fit me in a pair of RayBan Wayfarers. Eventually, I decided to put my trust in LensCrafters. I had visited one once before when I was tasked with replacing a pair of crushed eye glasses after late night partying in Las Vegas. I stopped into LensCrafters with prescription and RayBan model number in hand. They immediately set me down and the process began to adorn my face with classic cool fashion. Within an hour I walked out with a pair of hot looking Wayfarer prescription sunglasses. After a few days my wife realized that I may have gotten the frames a size too small. OH NO! I thought all was lost. I was ready to throw my hands in the air and just rock tiny frames and look like a goof around town. However, I remembered the sales lady said I could return them if I did not like them. Whew.. I decided to pay LensCrafters a visit this time with tiny Wayfarers in hand. I explained to the sales person what happened and pointed out they were too small. I also did a bit of research on the inter webs and found there was a larger size Wayfarer frame available. Thank goodness I am not the only person in the world with a larger sized dome. The good souls of LensCrafters were able to order those larger frames and fit me. The staff was extremely helpful and pointed out the pros and cons of all the available options. Within a week I was rocking my new proper sized RayBan Wayfarers. Things were going great; and in the event my future got so bright I'd actually have shades... A pair of classy prescription RayBan Wayfarer shades!. Sweet!

I use to expect three things from LensCrafters. Speed, accuracy,and quality. Now that they have…read moreno employee to support their stores they speed is slow. I had to wait a week. What happened to an hour? Accuracy the took accurate measurement of my eyes relative to the frame for my stigmatism, they stopped that and I have headaches. I have went back for adjustments and the customer service is slow because again lack of employees. Quality is poor to my wife bough lens and they had bubbles. We bought the warranty and we were told after one replacement the lens would not be covered. If I wait a week now I expect perfect quality at this price and time. I will visit again in a few weeks if things are not changed I am moving on and telling my friends LensCrafters is not the same. If you are wondering why people do not shop their any more look at what you have changed and go back or listen and improve.

Had a great experience at Eyemart. Dr Payne was really good and thorough with the checkup…read more Evan Tomes, the assistant manager was excellent - courteous, helpful and pleasant. I really appreciated his time and patience. It was a great experience. I'll be back next year for my annual exams and glasses.

Got there 30 minutes before my appointment still had to wait 2 hours to see doctor after several…read morewalk ins went ahead of me! Was in exam room 30 minutes before saw doctor exam took exactly 3 minutes then the tech(angie) that helped get lenses couldn't do math gave me wrong price, then measured my eyes was with her 5 minutes total she was very rude . I wait a hour go back get my glasses I can't see out of them apparently measured wrong and that's why I couldn't see doctor wouldn't look at me again they finally said they redo lense come back in a hour so I come back in a hour get glasses still can't see so I'm out 6 hours and $213 and still don't have new glasses just ones I can't see out of but they compensate me a free year warranty on glasses I cant see out of!!! Place has gone down hill i wouldn't recommend anyone go there

They just don't care I booked an appointment with them and…read morethen I had to reschedule it because of a death in the family. Then I had a conflict with the second appointment so I had to reschedule it again. The third time I actually made the appointment but when I got there they told me that the doctor wouldn't see me because I had missed the two previous appointments. So I made an appointment with Ohio Valley Eye Institute and they setup my appointment right away. I've been told that Talley Eye Institute makes patients wait for hours. They're rude and unprofessional. I wouldn't recommend them to my worst enemies.

I saw Andrew Strand. Strand behaved in an arrogant, condescending manner. He had little…read moreinteraction with my mother who was his patient and showed no empathy or understanding. He was defensive and dismissive when I asked 2 questions trying to understand my mother's current condition and plans for future treatment. I was nothing but respectful and curious. He accused me of arguing. (???!!) As we left the appointment, he made a wisecrack about needing more coffee. I've never been treated this unprofessionally by ANY "medical " personnel. He casts a completely negative impression on Talley Eye Institute. Never again.

I was referred here by a friend, and it was a pleasant experience. The office was clean and calm…read more Staff were very friendly and assisted you with whatever you need. They were able to handle all insurance information quick and easy. There was very little I had to do other than give them my information and show up my appointments. I would recommend this location to my friends.

We had to take our daughter to Harmony Eye Care for a sort of emergency appointment. Our daughter…read moreis young and very shy and Dr. Verbeck made her feel very comfortable and at ease. We will definitely be using Dr. Verbeck for all of our vision concerns from here on out. What a great experience!

Had a great experience at Eyemart. Dr Payne was really good and thorough with the checkup…read more Evan Tomes, the assistant manager was excellent - courteous, helpful and pleasant. I really appreciated his time and patience. It was a great experience. I'll be back next year for my annual exams and glasses.

Great experience. I called the day ahead and made an appointment for the exam. I arrived a little…read moreearly to complete paperwork. This Eye-Mart was on time. The service was quick and courteous. About an hour after my exam, my new glasses were finished and ready for pickup. No Complaints.

Great people, great place! I go there regularly and have never had an issue. The cost is no…read moredifferent than you'll find elsewhere without going to a discount lens shop. They aren't a one-hour service. They actually care and get it done correctly. I'll continue using them while I'm in this town.

This place is awful and I will not return my side shields were not delivered with my Safety Glasses…read more(Primary Part) and they said they ordered them but couldn't show me an invoice showing that to be the case. The Manager is clueless and I'm pretty sure did not tell the the doctor the issue, kinda funny how there weren't any side shields in the building until I wanted my money back and the the doctor called me. I still want my money back for the extras. Poor customer service!!!