Mechanical side is a joke. Will charge bogus diagnostic fees with high hourly rates. Charged 1k to…read moreget car inspected and it still had an engine light. Had to go to D & L in Morgantown to get it straightened out and FIXED!Mark is an idiot and should stick to auto body work. He gets his family and friends to place high reviews for him when he's nothing but dishonest and greedy!!! Especially when he doesn't tell you he charges you extra for using a card. FU Mark and your front office desk lady who needs to retire.

I've been coming here for years and respect and trust the integrity of this shop. First, they will…read morealways call you during inspection and let you know what they find and give you options on parts where applicable (like what brand of tire for your needs and budget). Second, they have a reputation around town for doing the job right the first time, keeping you safe, and not racking up parts you don't need. In fact, I was referred to Mark Troupe as the best in town by a senior lead mechanic of a large shop in a neighboring town who used to work on my car until he moved. Third, they are aways friendly and genuinely treat people well, you are never just a paycheck. They are always going to make sure you're safe. If you're in need of a trustworthy, budget friendly, highly skilled shop with people who are worth the loyalty our community has for them, search no more.

I've been going there only a year or so, but every time I've been in, they've made it very clear…read morethey go above and beyond for their customers. Stan has been very friendly every time I've been in, and is an honest mechanic. They obviously know what they're doing, but are able to "dumb it down" when explaining to a car-idiot like me. My most recent car troubles involved my ignition switch - the key just wouldn't turn. Stan made all my options (and the costs associated) clear, which I greatly appreciated. When I first started going here, it was because a mechanic I was used to and comfortable with was just too far away. I was hesitant since finding a good mechanic is always a hassle (in my experience), but I could not be more pleased with the service I receive at Graybill's.

Should be 0 stars. This guy took a perfectly good car that had a minor oil leak and ruined the…read moreengine. Car needed a front main seal. They didn't align the crankshaft and camshafts and bent all the valves in the engine. When car wasn't finished when promised they stalled and said they needed a part. A week later I went there and the engine was out of the car. That's when he told me what they did. They ended up putting a junk yard engine in it. Needless to say I unloaded the car at a significant loss. Do not take your car there.

I was out of town and in a bind with a broken rim in Lancaster. These gentlemen were professional,…read morefriendly, knowledgeable and very accommodating and went over and above to make sure I was taken care of. I'm not sure about the previous reviews - maybe it was a different owner, but this is a place to go to get more people's feedback about the service they received. Which looks to me to be very very positive. https://conestoga-valley-automotive-llc.business.site

I highly recommend Conestoga, if I could give more than 5 stars I would. Here's my story: on…read morevacation, left Lynchburg VA and arrived in Lancaster on a Sunday, battery indicator light on, suspected that alternator needed replacement. Early on Monday at about 7:30am called to leave a message thinking no one would be there, but they answered. He said bring it in, said he would try to fix it that morning. I expected to have to wait, extend my hotel stay or even worse rent a car to return to work in NEPA and come back for the car when it was finished. So, went out to the car to head on over to the shop and discovered a flat tire- seriously! Changed the flat, got to the shop, discussed the issue and they took it right in. I returned to the hotel via Uber. Three hours later they called and said it was all ready, I told them I'd Uber right over to pick it up. They said, don't Uber, we'll come get you! I was shocked. They picked me up, we settled the bill and I was on my way back home. The price was extremely fair, they didn't take advantage of an "out of towner" and they mounted and installed the new tire placing the spare and the tools right where they belonged when they could have just chucked the stuff in the trunk. They showed pride in their work, care for the customer, and went above and beyond all for a reasonable price. I couldn't have found a better place. Thanks guys!!!

I have been going to Paul for all my automotive needs for over 18 years. He has always been…read morestraight forward, honest about all work needed. He informs you of everything he finds and gives honest estimates. He is honest about what work he can do and when it may be time to let the old car/truck go. Hands down the best mechanic I have used in Lancaster.

Best auto mechanic in Lancaster County. Always fair and honest with inspections and other repairs…read more I have been going to Paul for over 15 years with all our vehicles.​

Okay, where do I begin? Came from New York to bring my 88-year-old dad to an eye doctor…read moreappointment. On the way back to his house his truck started to smoke and turned out. It was a transmission line that failed. I was on the side of the highway with a handicap father. Like I said, I am from New York and have no connections or family in Pennsylvania. I proceeded to call a shop that was around the corner from my dad's house. Said he couldn't even look at my car till next week. I called Rob's Towing and they couldn't seem to do enough for me. There was no way my handicap dad to get into a tow truck and I had no other way to get back to his house. They proceeded to send a small four-door pickup truck plus the tow truck to tow my vehicle. They got the vehicle back to the shop and knowingly. I'm from New York could've taken advantage of me which they did not. To my surprise. The proceeded with care and explained everything that they were doing to my truck. The truck turned out to work perfectly, and they even washed my truck because there was transmission fluid all over it. No doubt if I ever lived here, this would be the only place that I would take my vehicle. Thanks to all the guys that showed the patients and care to take care of my vehicle for me to get back home to me.

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more

This shop is the best! Very professional and extremely reasonable price wise. As a retired mechanic…read moreI couldn't be happier with this shop. If I could give them a 100 star rating I would. They are very honest and kept me abreast with every step of my repair. They even suggested doing another preventive repair that would only add to parts price and not labor because it was already apart. Thanks you have a Happy customer for life

Had my 2009 ford 350 6.4 towed in to them for a no start , fuel issue. paid them the diagnostic…read morefee of 307.29. Their diagnosis was a complete fuel system failure, at a total of $7026.00. Had the truck towed out from their facility and towed to a shop I have used prior. Truck was towed in Friday am. and I picked it up tonight, Tuesday. The issue was a faulty fuel pressure switch and some precautionary. fuel filter change. The total was $558. big difference from $7000 I contacted them and requested a refund of the $307.29 due to their misdiagnosis. they refused, now the card transaction is being disputed and will take them to court if necessary. also had to have the truck towed 3 times on top of repair I never post reviews like this but this was warranted. Dave C

Where do I start? My car broke down near my house on a Tuesday night, and I called around to…read moredifferent tow trucks in the area to see if they can drop my car off at the mechanic. I got in touch with J's Towing and he came to pick up my car, and asked me what was wrong with it, told him that my alternator was shot and he took one look at it, made. a few phone calls to shops in the area, and he said that he would have it back to me by end of the day. I didn't believe him at first, thinking he was just going to take the car, and it would sit in a shop for a few days. Fast forward a few hours, I got a text from him telling me that he was on his way back to my house to drop off my car. I was expecting to see my car on the truck being dropped off, but no, J drove my car from the shop, back to my house, parked it in my driveway, handed me my keys and said that it was done. I was very impressed with his customer service. He didn't have to do that, but he saw what was going on, identified the problem and offered solutions for my car. The tow itself is realitively inexpensive as well. Others charge over hundreds of dollars to tow a car, but J came in well under that. I highly recommend J's Towing. He will definitely be my go to tow truck company going forward.

I want to start by saying this towing company is very UNPROFESSIONAL!!!!!! . My husband car had…read morebroke down in the middle of the road and it took them hours to get to him. Not to mention they kept saying 15 mins and it turned into 30 mins. The next day, my husband called in the morning about seeing about getting a tow truck to tow his car to the mechanic shop that is only 15-20 mins from our home. They told him they would have someone come out by 3:30. They said they would call him back. My husband never received a call back. His calls were ignored and sent straight to voicemail. Then he was told that a driver would be there in 30 mins. Well 30 mins turned into 2 1/2 hours of waiting. When he called to get the ETA of the driver he was told he was on Baltimore pike which is only 18 mins from us. Then the driver contacted us to tell us he was on another line and was on Baltimore Pike. It taken another 2 hours for the driver to get us. That's a total of 4 hours!!!!!! The car was told to the mechanic shop where the driver decided to try to leave the car in a parking ticket zone. When asked to park in the parking lot across the street which was approved by the mechanic that seem to be a slight issue. I want to say that the communication between this towing company is terrible. And I would advise people to be aware. Nothing was communicated to us from the time we were told and when it had turned into hours later. The lack of communication of the towing company when calling to get the information. My husband waited for hours to receive services! What is the point of giving a time and not communicate when it has changed?