I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

First time at this shop. They did a good job diagnosing the random misfire and the repair needed on…read moremy jeep wrangler. Running nice! Friendly also. Solid place to go that does all types of work.

i dont own a German car but have been going here for several years because they aren't far from…read morewhere I live. they have serviced/inspected my '04 Nissan Xterra and now my '17 Jeep wrangler. i cant say enough good about them! They never try to upsell me on anything but do tell me when something may need service soon, several of which I've handled myself which always saves money. Great people, excellent service, honest and upfront which can be hard to find these days. Try to plan ahead if you need service because their lot is always full of cars and they are always busy. Clearly this shows how many people appreciate good honest service these days. you can't go wrong with Dubbles, I'd give 10 stars if I could, take the negative reviews with a pinch of salt, there are always people that feel the need to complain about something!

BOSCH AUTOMOTIVE STANDS BY THEIR WORK!…read more I brought my high mileage Ford F1 50 in for a major repair. They conducted the repair and provided me a complete list of the work they had done. A few days later, I experienced rough idling and my check engine light came on. I was a bit concerned, but I really shouldn't have been. When I brought it back to Tom at Bosch Automotive, he replaced the defective part (brand new spark plug with a faulty ceramic bond) and when I asked him if I owed him anything he informed me that it was under warranty and there was no charge. Tom and his team know what they are doing, provide good customer service, and most importantly for most of us, are honest and stand by their work. And if you're lucky, Sprocket the cat will greet you during your visit. :) Thanks, Tom! I'll see you at inspection time.

I live nearby, and have used Bosch Automotive Repair for inspections, minor and major repairs. They…read moredo it all, fast, reasonable and done right, and I have never been unhappy with their work. VERY highly recommended! Mark

Would never go anywhere else! Was at another "dealer" and decided to get a second opinion after…read moretalking to a friend. The "dealer" told me I needed new brakes. No new brakes needed and saved about $1000.

Professional; Timely repair to my Jetta. Grease; Oil; Filter change; changed a running light;…read moreand repaired an Electrical problem with the Jetta; all at a reasonable price. Highly Recommend.

If you are ever in need of an auto body shop, I'd highly recommend Lichty Brothers Collision…read moreRepair. I noticed a 1/2" rust spot on my door the other day. No idea how that happened. Stopped by my trusted auto body shop, Landon came out and determined it was debris ON the paint! He scraped some off and even offered to complete the task. I, embarrassed , went home and used tar remover and fixed it! What a wonderful way to do business! Customer first, a great trait, and a rare find today. Thanks, Landon!! Also going above and beyond

The staff at Lichty brothers is very knowledgeable and professional. The staff replaced my…read morepassenger door after a collision. I also requested a few upgrades to be done while it was at the shop. They handled setting up the rental car for me so I could drop off the truck at there shop and pick the rental up at the same location. I am very pleased with the quality of the work. Thanks again

To whom it may concern, Kings Auto Repair of Reading Pennsylvania fraudulently charged me for…read moreservice they did not conduct. I spoke directly to ownership and she blatantly lied about service rendered, refusing reimbursement of a $200 dollar charge. I will continue to warn the public about the underhand tactics this business represents! Dwight

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

I've gone to Eddie's Garage two years in a row for my vehicle inspection. Their work and service…read moreis top notch. I wouldn't consider going anywhere else. Their evaluations are honest and fair which something so important with mechanics. When you find an honest one, treat them well and keep them forever. Thanks Eddie! I'll see you next year for the my inspection and, in the meantime, I'll tell everyone to go to you for their auto servicing.

best place EVER!! the owners are some of the sweetest people I have ever met. Best place I ever…read morewent in over 50 years. Cheapest!. service was quick and very efficient. Will Never go any place else. Tell your friends. This is the place to go. BEST!!!!! 10++++starrs

Great work, great folks! I was involved in an accident and…read morewas quite upset about the repairs needed on my car. Not only did they repair my car well, they did it in a timely manner at a reasonable cost! I highly recommend Cougar Auto.. Marge Mayberry