I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

I cant say enough good things about this place, I am up from Florida doing some work, my work truck…read morebroke down on my way to do some work, I googled places near me and came across Select Automotive, and very glad I did, Anthony had the truck diagnosed for me within the hour of arriving, it was a pretty bad thing, the spark plug blew out of the head, needless to say they fixed that put a new coil pack in, all new plugs and an oil change, by 3:30 the same day, Great communication throughout the day, would absolutely recommend them, very honest people and a very clean shop. I come up here often and if i ever need work done while here i will definitely go back, I also told my Daughter and son in law to start going here. Again they were great, give Anthony a call if you need something done.. 10 Stars

Always reliable and trustworthy! Select Automotive has always been reasonable with their services…read moreand prices, I have had emergencies with my vehicle, and they were always able to get me in the same day or next day and have my vehicle ready quicker than any other shop I have gone to. I will keep my business here and trust that they always have the best service and quality work! Thank you, gentlemen, for everything you do for our community!

Dylan and I have been going to GMC for over ten years with all our vehicles (Pontiac grand am…read more,Nissan rouge and our gmc Acadia 15) there isn't one time I went there with an issue they couldn't not only fix but fix and not have to ever come back with issues. Toyota , Volvo take notes . When you value your customers your customers return. GMC Penske are a highly revered group of business individuals that are highly educated and seasoned in their line of work No matter what car comes in , they are able to service it without excuses . Their engineers are paid good lol but you know what they never failed once You pay for expertise and artistry like any other. You get everything you pay for here and the service never fails AHUGE SHOUTOUT TO KEVIN Lara who has been with us through all the conundrums recently with our gmc Acadia and is the only reason we kept going He is an amazing person and business entrepreneur with expertise in all his areas of work Go to gmc museum rd. Your car will always be in good hands with everyone you deal with Lauren and Dylan loose

IDK why Geoff Penske GMC has only 3.5 stars this is a 5 star dealership from my experience with…read morethem very fair and honest this coming from a former 18 year G.M Employee who's even had many bad experiences with other Dealerships Geoff Penske Buick GMC absolutely without a doubt is the best overall dealer experience I have ever had and that goes without saying !!! Sincerely Mark G.

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

Receptionist has an attitude, asked some basic questions and instead of getting help got sarcastic…read morecomments back. not gonna bother taking my vehicles there

I had my car inspection there! 2 of the mechanics worked at…read morethe Mobil gas station that was sold in West Lawn. 5 stars

My car left me stranded earlier this year an hour from my home. After finally getting my car towed…read moreto the correct location, thank you yelp for finally correcting the address, I was pleasantly surprised at how quickly they called me with the repair I needed and what I needed to the get my inspection completed. The price was fair and the work was completed within a day.

Baker's Garage is a reliable, trustworthy, and honorable company. We have been customers of theirs…read morefor years and have always had amazing experiences with them. They get you in as fast as they can, do amazing work, and their prices are unbeatable! Also, my grandparents just moved into the area recently. They were driving in town when they realized they had a tire that was going flat. They stopped by Baker's Garage unexpectedly and they fixed my grandparents' tire. They were kind, respectful, and left my grandparents in awe as they rarely find people they can trust anymore. My grandparents immediately made an appointment for servicing and the Baker boys told them not to worry about paying for the tire now and that they would tack it onto their servicing bill. You truly don't find service like this in most places anymore. We are lifelong customers!

Fantastic shop full of car enthusiasts. They took me in for an emergency alignment after I raised…read moremy car and installed my snow wheel set-up. Headed back to solve a balancing issue on Tuesday.

Great shop. I normally get my vehicle (Audi A7 S-Line) serviced at my local Audi dealership, and I…read moreservice pretty regularly, but I've recently felt like the prices for service are pretty high. Looked up some local dealerships and found this one. First of all the ladies there welcomed me pretty warmly, for a mom and pops shop it's friendly inviting and I felt like I've been a customer with them forever. Joy was my service writer and she was pretty knowledgeable and there was another lady there that was helpful when Joy wasn't there. They did a free courtesy check, o had some additional issues which I'm glad they found and had them serviced as well. While they arent necessarily the cheapest I felt confident in the work they've done so far and booke my next maintenance with them. Great all around service!!!

First, they did not follow instructions when I initially called and when I dropped off the vehicle…read morefirst thing in the morning and filled out the envelope and drop the keys in the mail slot. I did not need a diagnosis it was in for a simple distributor cap replacement rotor, and plug wires. They took it on their own to replace the spark plugs which they were replaced over a month ago and hit me with three labor charges, which that was a simple job and taken more than an hour to do. They took it on their own to do a diagnosis because I didn't listen charged me three labor charges and $792 later had to pay it I'm not happy. I hope people start looking at their from this place and pay attention. Also what they charge in parts is crazy. It is far more 30 to 50 places charged profit distributor cap and rotor should only cost around 30 bucks not over $100 sure places in business need to make a profit to survive they don't need to kill the public in profit and I feel for that simple job I got raped I also called a few other mechanics and they simply told me at the minimum $300 maximum $400 job. So pay attention to what you're doing and pay attention to your bills from this place because as I said three labor charges on job is for the birds.

We now buy our tires at Martin's in Morgantown. Great pricing, service and polite staff! I wouldn't…read morego anywhere else!

I always go to Martin's for tires and oil changes it's fast and easy I just sit in the lobby on my…read morephone.