I booked a brow lamination appointment and told the technician before the service started that I…read moredid not want the underside of my brows waxed because I was trying to preserve new growth. The underside was waxed anyway. When I followed up, the owner explained that shaping is required with brow lamination and that avoiding the underside is not something they do because it does not meet their standards. My issue is that this was not explained to me before the service began. If my request could not be accommodated, I should have been told so I could decide whether to continue. I requested a refund, but it was denied because the service was completed and their policy says services are non-refundable. Overall, this was disappointing. For me, the issue was communication and feeling like a clear boundary I stated before the appointment was not honored.

Came here and got my brows done for my birthday. Super friendly and the process was so quick. My…read morebrows also came out so good as well!

Always on point It was nice to see Blanca back at the Rancho location. Was lucky enough to get her…read morewithout an appointment. It's hard to come by consistency, but Bella's always is a 10/10.

They are always friendly and do a great job! Love coming here for my eyebrows and I love that you…read morecan make an appt online.

This is your brow girlie. My brows were jacked up when I went in and she fixed an impossible…read moresituation. Her studio is a vibe. You won't be disappointed.

Let me start by saying how absolutely amazing Stephanie is. From the moment we arrived, she made…read moreboth my stepdaughter and me feel completely comfortable. She was incredibly informative, explaining every product she used and walking us through each step of the process. The only reason I wouldn't recommend her to everyone is because I don't want her to get fully booked--I want to make sure we can always come back! Thank you so much, Stephanie!

Service requested: Lash Lift…read more Rachel was so nice, gentle, and patient. As I was lying down, I could tell how careful she was as she prepped my eyes and lashes. I recommend the lash lift if you're looking for a more natural and subtle look--or if you're just tired of using (and cleaning up) mascara. The facility was pretty clean and the service beds were comfortable. They offer discounts if you're a new client.

Been going to them for quite some time, but their prices are getting ridiculous. Every time I go in…read morethey want to charge me to remove my eyelashes and reinstall new ones which is an up sale so no I do not recommend this service. Update: I had more than 30% of my lashes intact. I was told that I had to get a new set because it had been more than five weeks. It had nothing to do with the amount of lashes that I have left so do not lie. Do not ChatGPT your responses to make it make sense because what I experience is BS.

I'll start with saying that I called for a last minute eyebrow threading and they accommodated me…read morewith an appt time same day! Thank you. It was my first time ever doing threading and allowing someone other than myself touch my eyebrows. I went in just for a clean up look, keeping my shape, no reshaping or anything of that sort. Eyebrow appearance is everything to me. I was honestly so happy with the outcome. BIMI, was so kind and listened to what I wanted and even made suggestions without just doing what she wanted and that means so much to be. Takes a lot of trust especially with eyebrows! Will definitely come back for my eyebrow needs!

I walked in on a Saturday for my eyebrow and upper lip. I love the result. They're quick and great…read moreprices.

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

I had my eyebrows microbladed by courtney and I am so happy with the results. She is incredibly…read moreprecise and truly has an eye for detail. I followed her on IG for years before I finally booked my appointment, I was nervous to trust anyone to do this. My brows came out looking so natural-- i feel like i got more than i even expected. Not only is she highly skilled, but she's also very easy to talk to and made the whole experience comfortable and enjoyable. If you're looking for flawless, natural-looking brows and a great experience overall, I highly recommend her!

Thank you Courtney for really making me feel comfortable & giving me the eyebrows of my dreams! I…read morehad a great experience, Courtney was friendly & professional. She really eased my mind & my nerves. Definitely was expecting pain but instead it was soo fast & painless.

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Wax Pros: inexpensive/fast/friendly…read more Cons: painful af/left with wax on you after/skin irritation I will not return. I'd honestly rather pay more. Place is clean.

So I used to come here bacckkk in the day and my gf comes here still and always have so today I…read morecame back with her and got our eyebrows threaded and th service and quality here is still a 10/10 the ladies here are lovely make sure you stop by and pay a visit !

Janelle is hands down one of the best. Eyebrow artist I have encountered. She is very patient, and…read moretruly has turned my Eyebrow dreams into a reality. I came in for the first time in June, giving her my vision for my eyebrows and I came back in November, because I really wanted to try to let my eyebrows grow out( if I was rich I would come every month) and she even remembered me and remembered my goal for my eyebrows, and is continuing to help me achieve that. I honestly would not get my eyebrows done anywhere else. I just really love the experience with Janelle every single time I go and I trust her 100% with my eyebrows. I have never felt more confident thanks to her.

Amazing work!! Her style is everything I've been looking for and I'm so happy I found out she's in…read moremy area! Ive only gone with her once but Im in need of another brow clean up. Plus shes extremely sweet and made me feel so comfortable.