We grew up on Soukals Flowers. When you got Soukals you knew you had great quality flowers. It…read morestill holds true. My mother in law gets so excited when she gets Soukals. She Loved her Mother's Day Flowers!

For the most part bouquet was close to the picture shown, however, all of the roses were white…read moreinstead of some being light coral as I specifically asked about and the lilies were old. Delivered to a funeral home and on the 2nd day 2 of the 3 lilies were translucent ( very old). Bouquet was called "From the Heart T208-1". On the plus side, the woman who helped me was very nice in explaining my options.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

Another amazing job by Patty, Indra, and the Flower Cottage tea. Beautiful fall arrangement!read more

I am currently out of the state for Valentine's Day so I decided to send my sister some flowers . I…read morewent ahead and ordered a beautiful bouquet that was advertised on their website a whole day before (dif time zone) to be sure it would be delivered on time since the website stated order must be placed before 2 pm recipients time zone in order for same day delivery. I called and they did say it would be delivered day of which was confirmation she would receive them to her door to which I was glad to hear. She then calls me they left her flowers at the neighbors door to which she had to pick up at . Also the images on the website should clarify bouquet may not be exact or this is a inspo of what they would look like .

Called to order a money tree or bonsai plant on Monday 6/1/2026 for delivery on 6/4/2026. I spoke…read morew/Dave, told him what I saw on THEIR website. I was told he didn't have that type but could get it by 6/4. Told him to let me know if there would be an up charge from the $55 that showed on THEIR website and I would give my approval. I told Dave I wanted a helium balloon and candy added. He told me what he would do and it sounded good. I had to call him back AFTER I placed the order, gave him the delivery info and my credit card, to give him my email to send the receipt to. I told him to call me if there was any issues. Due to all the positive reviews I trusted him. Since I didn't receive any calls I figured he had everything under control. I WAS SO WRONG!!!! When the plant was delivered it was NOTHING like the picture on THEIR website, never received a phone call for my approval, and have not received a receipt. Called and left a detailed message, still haven't received a return call as of today 6/6, or a receipt. I called my credit card company and Bettys charged me $90.09, with no approval going over the $55, never called to tell me they didn't get what I originally wanted as shown on THEIR website, and still haven't sent me a receipt. I trusted Dave and HIS WORD, BIG MISTAKE!!! I thought I found a florist I would do business with for a long time, SO WRONG!!! DON'T order from this untrustworthy, lying, and false advertising shop!!!!​

Did a wonderful job on the arrangement I picked out to be sent to my wife at work for our…read moreanniversary. They had many to choose from along with different sizes and hers was perfect! When my wife sent me a picture later in the day I couldn't believe the value I received for my money!! I would highly recommend The Flower Basket for any floral needs in the area!!

I am a man; a man that builds things with his bare hands and makes his own meat. I am not a man…read morethat understands the nature of selecting or organizing flowers into delicate and eye catching arrangements. Luckily the ladies at The Flower Basket do. I found this lovely establishment on Yelp and approached them about creating three corsages for three of my favorite ladies and they knocked it out of the park. I couldn't have been happier with the experience and the ladies couldn't have been happier with their white rose corsages. Men, if you are looking for prom, first date, 'sorry I didn't call' or 'you're the best woman in my life' flowers this is the place to go. All the female workers inside are helpful and I couldn't help but feel good about supporting local business. Also, the fresh flowers lasted a substantial amount of time which made me feel better about the price I paid for them.

Beautiful and fresh flowers sent to my friend. They exceeded what I had imagined. Delivery was…read moreright on time. Driver even called me to let me nobody answered. She was in shower..lol. I will definitely order from them again! They take pride in their arrangements!! Thanks You!!

they took great care of me. told them what I wanted and they delivered. check em out if you're in…read morethe area

My boyfriend has been sending flowers from here recently. Every single bouquet I have received is…read moremore beautiful than the last. Flowers are fresh and last for days. Simply breathtaking arrangements!

Delivered quickly and flowers were beautiful and fresh. Great customer service too! Driver was…read morenice to come back since recipient had run out to do a few errands. Great Florist!

I've been using Lucky's for decades for birthdays, and special occasions. They listen to the…read morecustomer's needs and do everything they can to make your order special. I'm the first to admit that I know nothing about flowers. Lucky's will take the time to walk you through the different options and truly make sure you leave a satisfied customer. Now I currently live in Las Vegas but I continue to use Lucky's to send flowers to my Mom every year. Whether you are local or from out of town, Lucky's is the place for you! Thank you for your amazing arrangements and absolutely fantastic guest service. A++++.

Excellent customer service. Beautiful floral arrangement; better than expected. Worth every penny!…read more Thank you!

Waiter for months after calling, texting and going into the store for a quote to have them do…read moreseasonal porch planters. That should have been my first clue- lack of customer service and follow up. Finally got a quote of 175-200 for a planter and was told it would most likely be less. I received a text from owner, saying after plants were installed, my total was $540! I was told prior I would get a say or input on design choices when they were planted- the women came while I was gone, which is fine, but prior to that no options were given. Just a price- which I did approve. When I asked why this was so high I was told Two hours for labor and additional taxes. Really? My ring door bell shows she was here less than 20 min. I should have been informed there would be add ons (labor, taxes) during the quote. That would be the professional business and honest thing to do. Clearly the owner does not value my business because I was told to bring the plants back and leave them back the back door. What a waste of my time. Do not recommend this business for poor customer service and appreciation. Shame

Beaucoup of love for BoKAY!…read more My husband came home with an early Valentine's bouquet that is stunning - just a bit different and total quality. I had walked by their new studio earlier in the year and was blown away by the modern and unique way they arranged the flowers. I highly recommend this florist if you are looking for something high quality and original. And if you are a husband looking to really make your wife happy, remember this review and thank me later for the bliss in your house.