I've used rental companies before, and by far this one if the worst. When a rental company provides…read morea proofing box to warm up food, they typically supply the sheet pans for inside the machine to put the trays of food on. Well this company rents them separately, but at no point made us aware of this. They have an after hours "Emergency Line" that we called over 30 times and the owners answer to me was " we answer the emergency phone the other 51 weeks of the year, this week we didn't", We that didn't help when I had to have people running up and down the street using neighbors ovens to try and serve warm food. The Smug owner then said, well I wont charge you for the proofing box. When asked how he was going to compensate me for having to hire neighborhood kids to run food all over the pace to warm it up, he said I'm not charging you for the proofing box (that i couldn't even use) and that's it. Do yourself a favor, and use a better company then this. This guy is a joke, and doing business that way, it shows

We've used A Party Pleasing Rental for our kids' graduation parties over the last few years. For…read more2023 we rented a 20x30 tent, tables/chairs; in the past we rented 20x20, chairs, and even a grill! I'll review this in four areas: the equipment, the backoffice service, setup, and breakdown. Rented equipment: The actual rented stuff was excellent: great condition, solid pieces. Exactly as expected and suited our needs perfectly, working within our budget. Backoffice: In deciding what we needed, they have always been great, and their advice "spot-on." Their internal team is great at communicating with calls to confirm when set up and break down would be, and flexible to our needs. Plus the three people I talked to over the period of time were really nice. Set-up: So easy. Explained what they were doing, put the tent exactly where I marked (and had to really fight against rocks to do so!), and were really nice but didn't stick around talking forever Break-down: Also REALLY easy, and very fast. Again, guys were really nice but not chatty in a way that got me stuck talking. From soup to nuts these guys rocked it. Having a backyard party for 100 people is stressful, but knowing that A Party Pleasing Rental took care of us was a big stress reliever! We'll keep using them and will highly recommend them!