10/10 DO NOT RECOMMEND Horrible experience returning the…read morecar. The day I had to return it, there was an accident that shut down a major highway, causing the side roads to be congested. There was construction on the back road and I was stuck for almost two hours in that mess. I called to explain the situation and to see if anything could be done. The phone rep laughed and said I'm going to be charged an extra day. Sure enough, extra day charge, even though there was literally nothing I could do about the traffic. Guess that they really needed that extra day's payment, soulless jerks.

The lady there this morning, 2/22/2023 is just plain rude. There used to be a young guy who worked…read morethe desk that was so nice and way better at handling people at the desk/on the phone. Get her some help! I went to Mike Albert and had no problems.

We have used Justice many times over the years with always excellent, reliable, service and…read moreexecution on tows. Roger is excellent and my first hire when in open a tow business.

John arrived earlier than estimated. He performed the hook up of the tow quickly and without…read moreincident. He contacted me once the delivery to the dealership had been complete and even placed us first in line, he stated someone left just enough of a gap :-). Everyone hates when this types of things occur and I'm sure John see a lot of these himself and knows people are stressed; which is why I appreciated his humor and light conversation. Bottom line use this service you will be taken care of greatly.

This guys are a fraud! Bought the new 2020 sprinter presidential 2 weeks ago and everything is…read morebroken! Making noises! AC don't work! And all they do is blame others and give you numbers to call and figure it out! They told me to take the brand new van to the dealer for the air bag lights that were on when I first received the vehicle! AC doesn't work they're telling me to call the ac company to figure it out... to find out the closest location that can fix it is 100 miles away! I live in Los Angeles not in some outskirts that I should have to even take it anywhere.. it's a brand new car!!! Squeaking and noises coming from all over the car! And the owner who was so excited to talk and collect the money is no longer answering my calls! Stay away! This is the response from the owner in the photos making me take down the review so he would take care of all my issues which I shouldn't have had and shouldn't be dealing with period!!! This guy is a fraud!

I would give 10 stars if possible. Thank you Gary Green, Josh Green, Chris Diedling, Jim Brown,…read moreetc of Ultimate Toys and Rent My Sprinter. This whole journey started with a pop up window offering to own a luxury sprinter for free, or something like that. It seemed TGTBT aka "Too Good To Be True", I was skeptical every step of the way, just waiting for the hammer to drop, but it never did! As an entrepreneur I found the whole process fascinating, Gary is a franchise king and set this up as a way to buy a sprinter and rent it out like Airbnb, genius! The only stipulation is that you need to buy your vehicle through Ultimate toys, which Gary has designed 3 versions from experience in conjunction with Midwest Automotive Design, he makes 500 of these per year and the magic is the full sized bathroom and kitchen area with microwave, sink and refrigerator. I was a little concerned when there was reference to a Mercedes 2017 Chasis and truth is, that is the base of the vehicle, but upon discussions with other people in the business, this is common practice and since Midwest is considered an automotive manufacturer, my title will state a 2019 vehicle, but for insurance purposes, the vin identifies a 2017 vehicle, so I am guessing I will need to wait for the title to have that switched on my policy. As a "car guy" I have wanted a sprinter for 15 years, I thought about all the amazing things I could do with it, but could never pull the trigger, even though I have bought cars more expensive that didn't have the upside that this vehicle brought to me, so here goes, the upside..... I created an entity, an LLC for this vehicle, because it is over 6000 lbs, it qualifies for "Bonus Depreciation" which just means you can write off the entire vehicle in the same year as the purchase, no income required! (Not to be confused with 179 depreciation, which you need to have income to offset against). The purchase of this vehicle as a tax deduction far exceeded the out of pocket costs and the cost of financing and insuring for years to come! I very much intend to rent this vehicle out, Gary has created a partnership with the RV rental program company OutDoorsy, they do the background, credit card check on the renters and provide a $1 million policy covering the renters damage, liability, etc. I look forward to being part of something that Gary has created, he is a really great entrepreneur and I enjoy the spirit of what he is doing, it is like I bought in to one of his franchises for really cheap! Now for driving the vehicle, when it arrived at my home a few days before Christmas, it was night time, I got a text from the driver that he was in my driveway, and when I opened the door, it was HUGE, was this the biggest mistake I have ever made? Will I ever use this thing? Will people laugh when they see this thing? I was in shock, I moved it and decided to go in for the night and have a glass of wine to settle my nerves, then curiousity set in and I decided to sit in the back of my "Presidential" and as I sat in these beautiful seats, I put the foot rest up and thought about how this thing felt like a private Jet and how little it costs in comparison, but how big it is and who the heck would drive this thing???? That's when my son, who is 18 and a fellow "car guy" hopped in the drivers seat and said "Hey Pops, want a ride?" I thought, what the heck, if he could drive it, most other people could as well, and he took me for the inaugural ride, as I sat in the back and I had a glass of wine in my new luxury sprinter, which my kids had heard me talk about during most of their childhoods :). Thank you Ultimate Toys and www.rentmysprinter.com for making my dream come true, the journey has just begun and without Ultimate Toys, this would likely never have been a reality.

Great Service for event. However, after the event, they charged my credit another charge of i$900…read moreafter I already paid in full the $500 plus charge weeks before the event.

DO NOT USE THIS COMPANY! Service was cancelled by the company 20 minutes before pick-up, leaving me…read morestranded for my flight. I've been promised a refund numerous times and have gotten nothing. My trip was 4 weeks ago. I've called every week asking for my refund and now my calls are not being answered. This company is a joke and is stealing money from people!

K&D was sent by AAA to tow my car that wasn't starting. They showed up 20 minutes early! The guy…read morethat came was the owner and was incredibly helpful and friendly. He had me try to start it, looked at a couple of different things and couldn't determine a cause. He was honest and delivered my car safely and quickly to the dealership. I would definitely call them again!

Mr Jones is fantastic! I needed a car service short notice and he was right there to get us at the…read moreairport and take us where we need to go. He was on time every time and very personable. I will absolutely use him again in the future for my travel needs!!

I was in desperate need of a ride to the airport super early in the morning, and I was very…read moregrateful that he was available to take me! Very pleasant and reliable. Will utilize this service again!!

Buyer BEWARE! DO NOT RENT HERE!!! After being a GREAT…read moreCUSTOMER three years in a row, BEWARE Tom will NOT make ANY EXCEPTIONS. On January 4, 2026, We purchased the most expensive party bus rental for an event on February 20th, for $1158, with supposedly BOGO. When attempting to book an April date event, it was not available and had prematurely expired October 25-Feb 28th. WHY an expiration date so far back to OCT????? I BOOKED JAN 2026!! So I had 24 days to use the BOGO????? And 8 days from the event???? And furthermore, ON OUR EVENT DATE on February 20th, the chauffeur DID NOT ARRIVE at the scheduled pickup spot. He read our past event from last year and not the CURRENT communication. Even though my husband CONFIRMED the day prior!!! He was over 30 minutes past pickup, which had a domino effect on the "assigned time itinerary". I did not call & complain. But Tom, to not make a 30day exception and insure a satisfied customer, a repeated customer, is VERY disappointing. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

The reservation process was great and our driver was amazing. Steve was personable & provided great…read moreservice. The car is an entirely different story - it was terrible. I was concerned that we would even make it to our event & back. There was a terrible noise that sounded as if there was a flat tire & it was loud. The carpet was stained & it was obvious this is an older vehicle. Every time the door was opened /closed, moderate amount of rust & pieces of the door would fall off. On the way home from the event, the lights & blue tooth connection kept going out, the driver would have to pull over, shut the entire car down to get connection again. I am thankful I didn't rent this car for a wedding or a nice event - while this was unacceptable, I'm glad it was just for a concert. I would definitely be leery of renting from this company.

Our driver Lee was outstanding. Arrived on time, was helpful and very friendly, and a very safe…read moredriver ( even in the snow storm). Car was clean, spacious, and very comfortable, with rear seat A/C controls and a phone charging cable. Moe and the team were proactive in communicating prior to pickup due to impending bad weather. Highly recommended car service in Cincinnati area.

This was one of several services that I tried to get a ride from on New Year's Eve, the one night…read moreof the year when you'd hope women could get a safe and available ride home! We finally resorted to an overpriced and apparently reluctant Lyft. But at least Moe's answered the phone and were friendly!!! even if they wouldn't or were unable to pick us up, it's WAY better than I can say about a couple others who didn't even pick up the phone! and one actually apparently blocked me lol after I called back like they said to, but from a different number. I left them a review as well :-) Just because they answered the phone after midnight on New Year's Eve, and were friendly on the phone, let alone their other good reviews,I would definitely try them in the future for an airport trip!