Budget is terrible. Have reserved a truck at this location 3 times over last few years. EACH time I…read moreget there and no trucks available. Owner blames the Budget online application that doesn't tell you NO TRUCKS AVAILABLE ...

I rented a car to go on vacation with my family of 4. We rented a "full-size" car, meaning a Camry…read moreor similar. We get to pickup the car and its a "Hyundai Kona". This was the biggest POS I have ever driven and will NEVER drive another Hyundai again. It didn't have enough room inside for My wife, 2 kids and I. Our luggage had to be cut down by half just to get it in the back, which means we had to do laundry 3 times during our vacation! The POS wouldn't go up hills very well and wouldn't hold the cruise control at all.... sometimes it was 4-5mph below, sometimes up to 7mph over the setpoint! And with this lack of power you would think the turd would get decent gas mileage, but NO - it averaged ONLY 22mpg! LOL, my full sized truck with a 400hp engine gets that in the city! We paid over $400 for 5 days and we didn't get our moneys worth at all! NO MORE BUDGET!

Amanda is a great representative for budget very aware of customer needs.. very helpfulread more

I will never use Budget again. Their service was terrible and they charged me $450 cleaning fee on…read morea car that was just no dirtier then when I got it. They are crooks.

Very professional. They handled all of my insurance claim. Dropped me off at home. They also let…read moreme pick which car I wanted from the lot in the class my insurance provided. Very professional attire and mannerisms.

I had an awesome experience doing business here ! Both Erica…read moreand Alec were super professional, courteous and friendly! I truly and highly recommend this car rental company. Thanks a bunch Erica and Alec !

Had rental car through my insurance, even though it was not tbe car I requested, Tyler and his…read morestaff were great. I am a loyalty member with enterprise and I have no isdue using g them from rentals.

Start to finish the experience was excellent. I had to make a few changes and the guys took…read moreeverything in stride and provided excellent service. I would definitely rent from this location again.

I bought a car through the Hertz Rent2Buy program. All smoothing sailing to find the car I like,…read moretest drive it for three days under its rental period, and make the decision to buy. The sales office was helpful to get the transaction completed. However, when Hertz gets their money, there is absolutely ZERO contact. Try calling the sales office...goes to voicemail whose inbox is full. Try emailing agents...ghosted. I had to resort to writing a google script which would send an email every hour to ask for the paperwork to finally close the sale and get my temp tags and registration. In the meantime, until the sale was closed, I was getting charged $100 every day that the rental wasn't either returned or officially purchased. To the credit of the sales office, they did eventually respond and sent the paperwork. I am still bewildered at how I managed to fill out a purchase order and wire money, only to be sent the EXACT SAME purchase order electronically days later electronically. At this point I already wired the money and thought the contract was signed. Overall very pleased with my purchase, but not pleased at all with the sales office in Cincinnati. Future purchases from Hertz will avoid this office.

If I could give HERTZ a NEGATIVE 100 star rating , I would!…read more We made a reservation at HERTZ for Saturday, July 1 at 9 AM. We arrived at 9:15 AM only to find that the office was closed. Another couple in an old van also arrived at the same time we did stating that they had reservations to pick up on Saturday. Website hours stated that they were open on Saturday starting June 18. Sign on window stated they were open on Saturdays. Google stated that they were open on Saturday. But on a piece of paper taped up sign on the door said they were closed on Saturdays. I did the online check-in ahead of time, never received a call or any contact stating that they were closed and that we wouldn't be able to pick up our rental, and I continued to receive confirmation emails about our Saturday 9 AM pick up Rental. We were very fortunate to have a car that we could take on vacation, but the couple in the van next to us did not. I called customer service and spent every bit of 45 minutes online with them while they tried to find another car for us, to no avail. This was by far the worst experience I've ever had with renting a car. If I could give HERTZ a negative 100 star rating, I surely would. Nothing was offered aside from refunding our money. It was just like a shoulder shrug... Sorry we are closed guess you'll have to figure it out on your own. Just for curiosity's sake, I tried to make another reservation on a Saturday and had no issue doing so even though they are apparently closed on Saturdays. I wonder how many more people will be stranded when they can't pick up a rental car because the office is closed ?!? They need to fix the problem. I can't believe they are still open with the piss poor customer service they offer.

We are a startup company that was looking for a place that we could continuously use. Kings Toyota…read morewas that place with the reliability of the trucks they make. Austin and DJ went above and beyond customer service standards. We highly recommend them for your business and personal vehicle purchases!

Sales person Kyle was very helpful. I was pleasantly surprised that the dealership was ready to…read morenegotiate on a certified vehicle. Finance guy was as usual bully but I would still recommend the place for the wide selection and sales person.