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    everbowl

    4.6 (7 reviews)
    Closed 11:00 am - 5:00 pm

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    11 months ago

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    Ask the Community - everbowl

    Playa Bowls - Açaí/mango bowl

    Playa Bowls

    3.8(41 reviews)
    19.1 mi

    I placed an online order and received a notification that it was ready for pickup. When I arrived,…read moreno one greeted me, so I made my way to the pickup area and waited. I asked an employee if an order she was handing out was mine. She asked if it was a half Acai order, I said no and gave my name, and she moved on. I continued waiting while other orders were prepared and handed out, including some that appeared to have been placed after I arrived. After about 12 minutes, I approached the cashier and mentioned that I had received a text saying my order was ready. Someone checked, and it was found already sitting in a cooler. What stood out was not the wait itself but the absence of basic customer service throughout. No greeting when I walked in, no one checking on me while I waited, no apology once the situation was sorted, and no thank you when I received my order. I reached out about this experience on June 8th and have yet to hear anything back, not even a simple apology. That silence is just as disappointing as the visit itself. I share this hoping it can serve as a coaching opportunity. Greetings, attentiveness, and simple acknowledgments go a long way, and small interactions can make a significant difference in how a guest feels walking out the door.

    Love the smoothies, cute location and friendly staff. My only recommendation is that when people…read moreorder a smoothie with added protein, you not make so much that the extra is put into a cup that is not given to the customer. When I add protein to my smoothie I am counting on the entire protein amount.

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    Playa Bowls
    Playa Bowls
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    everbowl - acaibowls - Updated August 2026

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