I called on Saturday and they were able to come on Tuesday which I appreciated, because the new A/C…read moreis being installed on Thursday. Malik cleaned our ducts and vents and sanitized them. Sanitizing the individual duct/vents was added ($25 extra for each vent) to the originally quoted package which he said only includes sanitizing the main duct, but I wanted that done after seeing the mold build-up on the vent registers. He also helped taking out the moldy vent registers because it's probably better just to replace than trying to clean them. Overall, glad we did the cleaning, though I wish it was clearly stated the vent sanitizing was NOT included in the quote, because the quote just said "...air duct cleaning includes up to 15 supply vents and returns, two main duct per single unit, sanitizer (to prevent mold growth)..." A little update: Later through the check-in with the owner, the owner Nick answered all my questions, told me how to maintain, and that we won't need to do a cleaning again until a few years later. Also after hearing my concern about the mold on the registers, he said the registers needed to be thrown out and replaced, but the ducts behind the vents themselves didn't have mold so didn't have to be sanitized, even though it was my request to sanitize them. I was told main duct/trunk sanitization is what they usually do and individual duct/vent sanitization is not a recommended practice actually. He offered to refund the extra charge for the vent sanitization that I didn't need. I appreciate that honesty and accountability.

Cancelled on me the first day and came three hours late the next day…read more To clean my dryer vent the guy on the phone said it would be a 100-200 bucks. Turns out they charge $30 a foot and my bill was about $750. They were at least supposed to quote me before doing the work but they didn't. I spoke up and they apologized for not showing me the quote first and charged me 400. I paid. And now that I'm playing it out in my mind, I feel like this might have been all by design. I think I was just played big time.

The tech showed up on time. He was skilled, polite and he took the time to go over ball 3 flues…read morethat I needed to have cleaned and explain what he was going to do. He also took before and after pictures of each flue to show what he"d done. Prices were fair, and he did exactly what I requested without trying to sell me on anything extra. Excellent service.

do not use them. Their vacuum that sucked up the soot blew up when we moved in trashing our…read morefurniture and walls. we had three estimates on the damage to repaint the ceiling and walls impacted, plus the furniture, and they NEVER paid us. please feel free to reach out if you have any questions

They were not only the most expensive option, but also incredibly unprofessional throughout the…read moreentire process. For the price they charge, I expected far better professionalism and accountability.

Initially a little leery because they were not the lowest estimate but the difference wasn't all…read morethat much and now I'm confident that I did the right thing. Theron Allen of Allen Chimneys came and and gave me a complete explanation of what needed to be done. The men came out last week and did the job efficiently and completely. I've got photos of my refurbished chimney and am ready for the rain and wind!

Rolando did a great job on re-building my rear cinderblock and concrete steps (65 years old), and…read morethey look fantastic. I would highly recommend him for masonry work.

HIGHLY RECOMMEND giving them a call if you are in need of some masonry or roofing work. Valesco…read moreChimney (Luis) was a breath of fresh air to work with. His estimates were straight forward and reasonably priced without any long sales tactics or pressure. His crew worked really hard to get the job done and clean up was great! Luis kept me to date throughout the whole process and sent me pictures once he was done. The steps look amazing and I'm super happy with the work and the final results. His expertise really shows. I won't hesitate in calling him again.

Wonderful experience with Prato. Joe was knowledgeable and explained exactly what needed to be…read moredone. Sally in the office totally went above and beyond to validate the existence of a prior permit - which even the TOWN said wasn't there! Jonathan, the technician, was helpful, friendly, and efficient -all good and fair.

Prato Chimney is now on my 5th project and has helped multiple clients. For myself, he has rebuilt…read moreand repointed chimneys as well as helped with two system conversions from oil to gas which required a new stainless steel liner. Additionally he has evaluated chimneys for homes I have bought and sold leaving my mind peaceful at night for the safety of my family and those of my clients. Thank you for your help over the years Joe! You are fair, honest and true to your word.

George and his crew have been servicing my chimney for the past years and have always done a GREAT…read moreJOB. Very Professional And Thorough. They pay extra attention to detail and the cleanliness of property. I HIGHLY RECOMMEND GEORGE for ANY of your chimney needs. Carl McNamara Fairfield, NJ

George and the team came out and did a full inspection of my property, within a week the team was…read moreout to my residence installing new chimney sleeves, pulling all permits and communicating throughout the entire process. George/ Steve and team are running a top notch business, they do not cut corners and I feel safer knowing the work was done once and done correctly, would highly recommend!!!

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .

Wonderful Service! We reached out last minute and they were able to come service our gas fireplace…read morethe very next day. Pricing was fair and straightforward. The work was efficient and skilled. All of our questions were answered and we were walked through the work that needed to be done so that we had a better understanding of best practices for our particular unit. The technician, Vlad, was super friendly and trustworthy - he even fixed a broken latch and threw in a fireplace remote for free! Now we don't even have to get off the couch to turn the fireplace on :) Side note: We originally had such a hard time finding someone to service our gas fireplace as many companies wouldn't work on the system unless they had been the ones who installed it...but Chimney Experts to the rescue!!! They were super knowledgeable of our specific gas unit even though they didn't do the original installation and had it fixed and looking like new in under an hour. Wish we had called them first!

From the owner: We are a locally-owned company with more than a decade of experience offering professional chimney…read moresweeping, inspection, and repair services in New York City. Our team provides high-quality chimney and air-duct services to numerous commercial and residential clients who depend on our expertise and diverse skill set. We strive to be transparent and maintain a high level of integrity with all our clients. After all, our integrity helps us build long-term relationships with the individuals and companies we serve.