Cannot recommend ENOUGH! Very pleased with my experience and the help I received…read more Some context is always helpful... A few years ago, I purchased some odd-sized, matching gem stones at a gem show in Seattle. Those stones sat in my jewelry box and in a moment of Spring cleaning this year, I decided to do something with the stones or get rid them. One of the best birthday gifts ever realized... Thank you Ericksons!

Did a great job resizing my rings and redoing the setting on my wedding ring. Trustworthy business.read more

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

Bogdan has made several pieces for me over the years, he most recently set a sapphire I provided…read moreand made the most beautiful engagement ring ever! I would recommend them to everyone for all your repairs or custom pieces.

Wagners is one of the best jewelers around. From engagement rings, repairs, watch repairs, to…read morecustom work, they do it all, and at a very reasonable price. The staff is all incredibly friendly and professional, and have a wealth of knowledge. They are the only jeweler I will go to!

I brought in a bag of jewelry with items to sell from exquisite to ridiculous. Destini took the…read moretime to review the pieces, discuss the ones needing repair and getting me an offer. She also spent showing me new pieces (duh). I will definitely be back. Nice location, plenty of parking.

Very nice staff, not at all snooty, as I've run into at other fine jewelry stores. They quoted me a…read morevery reasonable price for repairing a couple of prongs on my wedding ring, had a quick turnaround, and let me know when it was ready--earlier than expected. I was especially impressed that they don't inflate their prices just because they're in Mill Creek Town Center. (Well, their repair rates aren't inflated; I have no idea about their retail rates because I've never bought fine jewelry outside of my wedding ring.) I recommend this store and I'll be back the next time I need my ring serviced.

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

This was a very cool, eclectic shop. I've never wanted to buy a rug so badly, lol. And I may feel…read moreeven older because I got excited over a carpet, lol. There simply were too many interesting things. I am certain I could have spent hours inside and still not taken in everything. The back rooms had what I look at as apothecary chest- tons of little drawers, if you can picture it. Except they had several of them and every drawer was filled with different jewelry findings! Beads, clasps, bails- you name it. At the front of the store were a bunch of felt hats that were also incredible. We were greeted when we entered and checked on a couple of times- I really enjoyed this shop. I was very, very tempted to buy myself one of their gorgeous semi-precious gemstone necklaces. Next time.... oh next time!

Don't be fooled by the name: this is not a shop selling musical instruments and sheet music…read more I mean, sure, there are a few instruments to be found within (bells and whistles and whatnot), but this surprisingly spacious store is so much more than that. Populated with gifts, goods, clothing, accessories, jewelry, home décor (rugs! so. many. rugs!), hand-carved wooden furniture, and curious curios collected from the far flung corners of the world, exploring this place is a treat in itself. It's a self-contained bazaar in a building. The employee who greeted us was enamored with our newborn son, and gave him a free finger puppet, which apparently they do for every little tyke on their first visit, which was a sweet touch. My wife ended up purchasing a few trinkets and a necklace chain, but we spent more time ooh-ing and aah-ing, while conversing with the attendant, more than anything. A great place to shop, but also just to browse, explore, and absorb. Music for the eyes, indeed, but also serenity for the soul!

This is not good when you take a ring in that was just appraised by Bellevues best licensed…read moregemologist, at 40,000$ and she said she'd buy for 4 ,000$. Yah I bet she would. Horrible customer service. Nice try

FIVE STARS ! Although they couldn't help with my watch repair they knew RIGHT where I should go and…read morehow to get there!! HELPFUL & FRIENDLY!

We had such an incredible experience working with Michael! He was attentive and excited to make our…read morevision for an engagement ring come to life. From the first time we met him, he was ready with ideas - asking all the right question and quickly drafted up a design. He communicated every step of the way and was patient through each wax design until finally! The ring was perfect and ready Michael's family-owned shop has generations of knowledge and a proven loyal customer base to prove the work is top notch. The shop has so many options for ring designs, shapes and gem colors with ample possibilities for making them unique plus earrings, necklaces and watches- you name it, he's got it! Thank you Michael for all of your attention, care and hard work through this process. We're absolutely thrilled with the results!

Inherited two rings from my Mom. Became aware one of six prongs was failing. Decided to go to…read morethis business rather than one of the chain jewelry stores. Discovered that all the prongs were worn, understandable because of the age of the piece. Was told it would be two weeks. Got a call from the young man that took it in, Jerrod I think, in less than a week. Went in the next day and was amazed at the transformation while keeping the antiquing! And the extra information about the diamond, flaws and cut was a bonus. The hand cut verified that this ring was very old. Also had questions about the second ring. Stone was not a favorite. Was considering replacing it. The owner cleaned it which affected the color. It was beautiful. No charge and extra information!

I went into Aboud jewelry to sell my mom's gold. The stamps on the jewelry were too small for me to…read moresee. The owner looked at everything and tested it. After, he offered me 8k. I said that seemed low. He told me most of everything was 10k. I said that I wanted to go to other places to compare prices. He suddenly went up to 11k and started pressuring me to take the offer and said if I leaved, his price would go down. He started saying "do you want a check?". I felt very uncomfortable and left. I went directly to Seattle Gold. They tested everything and said almost all of it was 14k and even 18k. They gave me 12k. This owner is a conman. He thought he could get away with 8k on jewelry that was worth 12k. BEWARE!!!!

Never coming back. This shop has lots of beautiful jewelry, although the prices are overinflated. I…read morelooked at a pair of .25 carat garnet studs and the gentleman wanted $550. I said I couldn't go over $175 so we probably wouldnt find a compromise...but then he said "sold." I was surprised: those tiny garnets were priced ridiculously high, but he suddenly accepted about 30% of that price. I told him I needed to go get the cash, and that really seemed to piss him off. (Who doesnt like being paid in cash?) He scolded me like a kid and told me not to make an offer if I couldn't buy it right then and there. I explained to him that it would take 20 minutes to get the cash and I would be right back, and he said OK, but he was completely rude from then on and didn't try to hide it. If I'm buying jewelry, I don't like buying from people like this guy. Its an investment and there should be trust, which is why its nice to build a good relationship with your seller. I got the cash and returned to the store -- looking for my earrings. But they were GONE! He had packed them up in a box to move somewhere, even though they don't close for another three hours, and even though he KNEW I was coming back for THOSE earrings. I had even specifically confirmed that he would give them to me for that price when I returned. Nope! Wouldn't even let me buy them. That was the only display box that he packed up. There's more. His wife is very nice, but as she showed me a necklace, he scolded me as if I were stealing. I said thanks and got the heck out. Bad vibes, bad customer service. Bottom line, I'm never coming back here. I buy jewelry from people I trust to be transparent, respectful, and who don't force a decision in 30 seconds or less. It's one thing if you're not really buying anything, but I was there to buy. If you're buying pawned jewelry, you need time to examine it, otherwise you'll probably end up spending too much on a synthetic gem. If you're looking for a wonderful, FRIENDLY jewelry pawn shop with equally high-end merchandise at better prices, run by a VERY nice family, go to Onix Jewelry instead. In fact, I went there after I left Aboud Jewelry and bought 18k gold studs with natural blue sapphire....for $100!!! Tony at Onix is always happy to negotiate. Also, it's 2 minutes away from Aboud Jewelry. Spend your money there and get more value and nicer service.