Very reasonable price for my gold jewelry. Very pleased…read morewith the craftsmanship and cleaning of my jewelry sent away for repair. My ring and necklace returned better than new. High Quality Jewelry for a fair price. There was great communication for every transaction. A Great value for the price. Overall a very Smooth transaction. Exceeded my expectations. I strongly Recommend this A++++++ jeweler. A great asset to the jewelry business community. Looking forward to doing business again. Thanks Bill!

The owner was so fair and kind...He spent time looking over lots of pieces. His price on gold is…read more very fair. He is very thorough. He had beautiful jewelry pieces if you are looking to buy also. Highly recommend !

It's a small place that you can very easily drive by. In fact, I did, but only once. It's in…read moremixed-use development, with businesses on the ground floors of some buildings and apartments up top. The first couple times I turned down this road, I was certain the directions were wrong, because it looks so residential. But never fear. There's even parking, usually. Mr Park has a small shop with a few display cases showing off rings, bracelets, and other jewelry. Lots of sparkles. There are a few old-fashioned mantle clocks (I have kind of a thing for these), and a few miscellaneous other decorative items. Signs say he buys gold. He sits at a workbench behind the cases, and seems to do a steady business in watch and clock repair. I brought in a new watch I'd gotten for Christmas that needed links added to the band. Off-the-shelf watches are always too small for my meathead wrists. He didn't happen to stock extra links, but I got a few from the customer service department of the watch manufacturer. He got right to work the second I came in, and tapped it all together while I sat in his one chair. $10 to take a watch I couldn't even fit over my hand and turn it into something I can wear comfortably whenever I want. It took him maybe 5 minutes. Mr Park isn't the chattiest person you've ever met. He didn't even shoot the breeze with me at all until he was ringing me out. But he's a friendly, nice guy once the work is done. Watch and clock people always seem to be hyper-focused, from what little I know. Given how much more he smiled after tuning up my watchband, I think that might be his vibe. I have a mantle clock that doesn't always run and I think I might be back here to tune that up when I think of it.

From the owner: Watch & Jewelry and Clock repairread more

I took my engagement ring and two wedding bands in to be sized and soldered together. The customer…read moreservice was excellent and the rings turned out perfect. The price was very fair, especially for the level of craftsmanship. The turn around time was less than two weeks. I definitely recommend this small locally owned business for any of your jewelry needs. I will be back to browse through their nice selection of jewelry too.

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

I originally took my Louis Vuitton Horizon watch to a local clock/watch shop to have the white…read morestrap replaced with a new black one, since the white had accumulated dirt over time. Unfortunately, they completely botched the job by cutting both the strap and the wire that connects it. I truly thought the watch was ruined and had pretty much given up hope. I could have taken it back to Louis Vuitton to have it repaired but I was sure it would have cost me hundreds of dollars to do so. Thankfully, I decided to bring it to Seattle Fine Jewelry for a second opinion. The owner, Ramir, his son Jordan, and their staff member Kaitlyn were absolutely wonderful. From the moment I walked in, they were warm, friendly, knowledgeable, and completely transparent about the repair process. Not only were they able to fix my watch, but the turnaround time was surprisingly quick. I also had my favorite diamond ring cleaned ("The Manicure" treatment) and wow, the results were remarkable. It came back incredibly sparkly and shiny, like it had been brought back to life. What really stood out to me was the atmosphere. Everyone was professional yet fun and welcoming, which made the entire experience enjoyable instead of stressful. Their prices are reasonable, parking is easy right up front, and the quality of service is top-notch. It's rare to find a business that combines skill, honesty, and genuine customer care like this. I HIGHLY RECOMMEND Seattle Fine Jewelry and will definitely be returning for future repairs and cleanings.

Very friendly, knowledgeable and helpful owners. They made some repairs on jewelry for me, did a…read morecouple appraisals, and helped my son design an engagement ring for his girlfriend - great experience all around !

I love this jewelry store. There is a wonderful mix or old and new, classic and contemporary…read morejewelry. And, if you can't find exactly what you want, Sabrina will design and create your dream piece. Just picked up a pair of Yogo-mined sapphire earrings and couldn't be more pleased and we have several projects, including an Art Deco inspired star sapphire ring. Can't wait!

Sabrina helped us design and bring to life unique fine jewelry wedding bands and a special 4th…read morewedding anniversary ring for my wife. She's our go-to jeweler for fine jewelry to mark capstone moments!

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

I recently got engaged (YAY!) and my fiancee bought my engagement ring at Marci Jewelry. I was…read moreinvolved in the process from the beginning and am so happy with our experience with this lovely, local business. Jonathan was such a pleasure to work with - I was looking for a diamond with strong hearts and arrows and very specific specs and he sourced the perfect diamond for me! I felt that he listened to what I wanted and made me feel comfortable throughout the process. He offered his expert opinion but also ensured that my vision was coming through in the end. I even had a moment of cold feet and wanted to make changes and he was super accommodating through that process, even though I ended up changing my mind and keeping the ring as is. My only regret is not coming to Marci Jewelry sooner! I'm so happy with my ring and am looking forward to coming back and getting our wedding bands here as well :)

BEWARE: DO NOT SELL ITEMS TO THIS STORE!! They engage in self-serving business practices, are…read moredishonest, misrepresent information, and do not stand by their commitments. On 6/20/25, my daughter and I visited Marci Jewelry with a diamond ring we wanted to sell. We were introduced to their "diamond expert" Jonathan Borghes. He examined the ring (including the estimated size of the center stone and the white gold mounting with several smaller accent diamonds as well as other details regarding the large stone). He offered to pay $5000 ($500 for the mounting & $4500 for the center stone) in the form of a check written immediately. Jonathan went on to tell us he strongly believed he could get more than $4500 by selling the stone to his contacts if we left the stone with him. Of course, we wanted as much money as possible so this seemed like a good approach. During the conversation, we asked multiple times "if it took too long for him to find a buyer, could we request he send a check for the original offer" of $4500?" He assured us each time "oh yes, just call and he would send the $4500 original offer check". Based on Jonathan's confident reassurances and the store's longtime stellar reputation including online reviews, we decided to leave the stone and take the $500 check for the mounting since he had disassembled the ring. He asked me to sign a form he said was simply "my proof/receipt that the stone was left with him". Over the next few weeks, I contacted Jonathan multiple times for an update and each time was told "I need to make a few more calls, just need a little more time". On 7/22/25, I spoke with Jonathan again to ask he send the $4500 original offer check. This is when the situation became a problem and the poor business practices, dishonesty and misrepresentation surfaced. He refused to send a check, now saying the form he had me sign was actually something completely different what he claimed was simply "proof/receipt that we left the stone with him". He now called it a consignment agreement and stated that he wouldn't stand by his original offer of $4500. That in fact he would not pay out anything until he found a buyer. When I recounted our 6/20/25 discussion, he abruptly said he need to speak with store owner and would call me back. Not having gotten a return call, on 7/23/25, my daughter visited the store to get the check in person since I live out of state. Now Jonathan was refusing to acknowledge his agreements from our 6/20/25 conversation, calling it "all a miscommunication". The store owner refused to hold Jonathan accountable to his original offer. We took the stone and will pursue other avenues to sell it. Jonathan blatantly lied and the store owner refused to hold him accountable. We believe Jonathan intentionally misled us during the initial conversation, presented the enticing recommendation of getting even more than his offer of $4500 and then set me up by misrepresenting the nature of the form he had me sign knowing he would have "an out" and wouldn't have to follow through with his original offer. Rather than hold Jonathan accountable to his original agreement, the store owner chose to back his actions, a very poor example of leadership and customer relations.

Charles and Bayside jewelry is amazing. I use them for engagement ring and wedding rings and he did…read moresuch a great job to get a custom ring way better than anything. I could've come up with on my own. His pricing is great and his work is even better, he even mailed us our wedding rings and had to pay him back next time we were in Bellingham. What a great way to do business.

I had a fair amount of coins, silver dollars, jewelry I had inherited from both my parents. It was…read morefinally time to organize and depose of these items. I really wasn't looking forward to the task. At first, I took some collections of medallions my mother had collected over decades. I was given a direct, informative description of every item. It was delivered in a polite, but concise manner, pleasingly direct. They told me what it was worth and what they would pay. I accepted their offer, which I thought was very fair. I was impressed. Over the next 4 months, I took more and more items to them.... more, jewelry, silver dollars, etc. In the end, I think we did somewhere around $10k worth of business together. I was very impressed, pleased with them. Quality organization!.