My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

Amazing service. This establishment has been around a long time. Kind and friendly also pet…read moreapproved.

Great selection of beautiful pieces. Always friendly and helpful owners who know what they are…read moredoing. The go-to place for repairs and replacements.

My comment from around a year ago got taken down so I decided to write a new one. I have been going…read moreto this shop for years now and the new location is even more magical. This store has always felt so grounding and safe. The products I bring home feels just like an extra plus, and I am not sugar coating anything. They are high quality and well sourced. The store owner is kind, considerate, and down to earth. I highly recommend visiting this store and will be a place that I remember for years. I love taking my friends here and showing them what feels like my safe space :)

I love this store. It is a perfect lace to pick up a few little things for self-care. I picked u…read moresome great lavender oils, a book, some lotion, and so much more! The owner is great to converse with anytime - very knowledgeable about all of the products in her store. Great for self-love or gifts. Highly recommend.

This is a friendly and well-run antique store with tidy collections. It's a little more like a gift…read moreshop or a notions shop in some ways; there's a lot of new stuff and decorative items here--probably more than there are actual interesting old artifacts. Nothing wrong with that, but it's not what I think of when I think of antiques. They did have a few nice pieces, and some had some great prices. But there were a lot of little signs with cute sayings painted on them. The staff were nice, and it was easy to move around inside. No idea how often the items here turn over, but I could see checking back occasionally if I were on the hunt for particular stuff.

Very friendly staff and owner who also provide amazing support for the community! You can find tons…read moreof unique home and garden items here and cute clothing. They also have a great selection of masks!

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

Bogdan has made several pieces for me over the years, he most recently set a sapphire I provided…read moreand made the most beautiful engagement ring ever! I would recommend them to everyone for all your repairs or custom pieces.

Avoid this jeweler. They are very unhelpful and dishonest. I took my watch there because I needed…read morethe latch fixed on the band. They said I would need a whole new watch. I took it to another jeweler who fixed the latch for $12 the same day.

I recently inherited my great-grandmother's engagement ring. It's been nearly 100 years since her…read morewedding, & after being worn for decades the ring was in desperate need of some restoration. I was absolutely terrified to leave it anywhere but I couldn't be happier with how it turned out. Thank you for helping to restore & protect this family heirloom (& even getting it done a day earlier than expected!). I know it's the same ring but it looks brand new!

Great place to shop for jewelry. My go to place for special occasions. They treat you like family.read more

Needed to lengthen my fresh water pearl necklace. The designer/jeweler, provided several options,…read moresome we didn't even think about. As I was leaving for a trip, they were able to restring using one of their designs within a day. Exceptional design and service.

My friend and I booked an appt here to get permanent bracelets. You have to book through their…read morewebsite, which requires a $25 deposit through PayPal, that will be deducted from your final bill. We arrived and were introduced the selection of bracelets, ranging from $65 all the way to $400. The add-ons include a variety of gemstones, diamonds, and dangle letters. My friend and I each chose the 2.2mm curb chain in silver ($80) with an 3mm 14k white gold gemstone ($100) for our bracelets. Once you choose the bracelets, it's a super quick process for them to zap it on. I had a great experience with our associate and she was super friendly and helpful, but I have to admit, this is a pricey experience for sure.

I'm so happy with our experience at Silver + Salt. I am not permanently iced up, no goin' back now…read more We found this place because of Tik Tok, and apparently so had everyone else. We walked in thinking we could just get bracelets same day, we were very wrong. They were so booked out because of the new rush, that we had to schedule out online, which was a little tough with our schedules. We walked in and there wasn't anyone there, but we were still turned away, which was a bummer since we drove quite a way for this, but I'm sure they have to turn a lot of people away to respect those with appointments. I went in knowing which chain I wanted, until I tried them on in person. There were so many great ones to choose from, especially when my boyfriend noticed the person who was helping us on had a black chain, which was not one of the options presented, and he told us we could oxidize the silver chain options to make them black. So not only are there silver, rose gold and yellow gold options, but there is the hidden oxidized silver (black) option! I could tell my boyfriend wasn't 100% happy with the chain choices, until they happily offered to oxidize his, and now he loves his chain! I went with a very dainty chain, which is very much my style, and we wanted to test it out to see what it was like not being able to remove something. But now I think I want more

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.