What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

Trying to get insurance in this day and age can be a huge pain. You need smart, dedicated,…read moreexperienced agents to get you what you need. Tammie and Nicole went above and beyond and I couldn't recommend them more!!

Today was my first time using Tammie Pereira Insurance Services to renew…read moremy company's annual vehicle registration. I called today and got an appointment right away! Nicole answered the phone and she was most helpful. The service was fast and friendly and I will definitely be using Tammie Pereira Services in the future and I truly appreciate the great customer service I received from Nicole. Thanks for taking care of this, Greatly Appreciated, Rod Cooper, Felton Institute, San Mateo

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!

I have used Mark several times for insurance on commercial buildings. Mark is thorough,…read moreknowledgeable and gets the job done. I will continue to use Mark for his great services moving forward.

Very glad we were referred to Mark, and that he was able to help us find an insurance policy! We're…read moreone of those many people who never had any claims on our insurance policy, but were dropped because our company was exiting California. After looking for coverage on our own with little success, we were referred to Mark, and he was able to help us insure our property with no gap in coverage!

I had my car insurance with AAA for a couple of years and I thought I was getting a great deal…read more When people recommended me to go to Slavsky, I was pretty skeptical at first. I knew I was getting a good rate and thought that in the best-case scenario I'll save like $20 a year on my car insurance and I will end up being insured by some small unknown company. It was time to renew my AAA for another year and I decided to give Slavsky a chance. I spent some time on the phone with them -- about 20 minutes total, I'd say. I ended up saving like $170 per year or so and the new insurance company is Mercury -- which is totally cool in my book -- I know Mercury and I trust them as much as I trust AAA. Spend 20 minutes on the phone and another 20 minutes on getting/signing all the needed paperwork to save $170? I'd do it everyday, if I could.

The first insurance I went with through Slavsky was Greenpath. They had very low premiums, but due…read moreto the fact that they decided to change to full payments instead of monthly payments, I asked Slavsky to help us find another insurance company around the same price range. We signed with Kemper, and although Kemper was very incompetent with a recent claim, Slava from Slavsky stepped in and sped up the claim finalization. Without their help, our claim may have gone into its third month, when claims should not be taking this long. All my thanks to Slavsky (now Perfect California), and I will continue with Slavsky for all my insurance needs!

I have had two great experiences with this place. The first time, everyone I met was friendly and…read morereally good at going over all the details. The work was good and they scheduled me as soon as possible (last minute during the holiday season). I didn't write a review after the 1st job, but that experience led me to my appointment today. I went to get a quote for minor damage. The guy at the front desk (also very nice) went to take a look and just popped everything back into place. I made fun of myself for not trying that first and went about my day. I really appreciate their honesty and they didn't charge me for the unnecessary appointment.

Unfortunately, I got side swiped and brought my car in as this specific shop was recommended by my…read moreinsurance. They were prompt in taking my car in and kept me in the loop all throughout the repairs. After a couple days, the right side of my car looked brand new! I am super impressed with this auto body shop and would recommend them thousand times over.

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan

I am an apartment building owner. It is now almost impossible to get liability insurance for…read moreapartment buildings in California in today's environment. All the carriers are leaving the state. After my insurance agent of many years procrastinated and then failed to find me an affordable policy, I was within days of having no insurance at all. Worried, I called BPIA and spoke to Mark Woods. He was FAR more knowledgeable of the CA apartment insurance landscape, and knew exactly what to do and where to find high quality insurance. He explained to me patiently, and in detail the situation, and where we would find a provider. Finally, at the last minute, my old agent did find a policy. It was from out of state, without CA protections, and 2x the price of my old policy, with less coverage. Mark advised me that it was an inferior product and promised he would find a CA carrier with higher $$$ limits and a lower price. He made me his top priority, and searched tirelessly, and in the RIGHT places, communicating frequently along the way, as he knew I was worried. He found a CA carrier with 50% higher limits, better terms, and $2000 cheaper. Now we had to process a bunch of paperwork and answer detailed questions about circuit breakers brands, furnaces, and construction, as required by the carrier. We worked great as a team. The day my old policy expired, Mark worked with me until 11:55 PM to get all the paperwork done and submitted so that coverage would be in effect that same day. At 10:30 PM, when I said, "Mark, please take the rest of the night off and go to bed.", he said, "No. I don't want to see you go without coverage another day." He got the paperwork submitted a few minutes before midnight, showing an effective date that same day. I have to admit I have never gotten an adrenalin rush out of insurance before! Mark Woods at BPIA was the most professional, caring, hard working, dedicated insurance agent I have ever experienced. He took my need for insurance as a personal priority. I highly recommend him and BPIA without reservation.

Several years ago I was searching for insurance coverage for a 2 unit HOA. (We converted a duplex…read moreinto two condos). There were almost no insurance brokers who could provide that coverage. However, BPIA was able to place the coverage in a matter of days and at a very reasonable price. I was helped by Amy Aderman at BPIA. Today I needed to increase the coverage to meet the requirements of the lender on the condo (am refinancing) in order to close escrow. Esther Lee at BPIA as able to have the carrier increase the coverage and provide proof of the increased coverage in less than an hour. I have great respect for BPIA and all their staff because they are always looking out for the clients' interest and take care of business in the most professional and respectful way. Five Stars!

Unfortunately my experience with AllState and Michael Glazer was more frustrating then anything. I…read moreshould have stopped using AllState for my auto and homeowner's insurance needs a while ago. After my wife was side-swiped by another vehicle, I got to experience their level of customer service when it came to processing claims. I found the process all together confusing and inefficient. I was more impressed with the how well the driver's auto insurance handled the situation. Fortunately he accepted fault for the accident, and his insurance company managed the repair process. I was impressed enough with the other driver's insurance company, that I decided to get a quote from them. This was after AllState had raised our 6 month premium, and the customer service rep could not explain why. When I received a quote from the other insurance provider, I was absolutely shocked to confirm that I would be saving over $1,000 in my yearly premium! I thought there was a mistake with the quote, but everything was accurate after a second check. I immediately requested a cancellation of my auto and homeowner's insurance policy after quite a few back and forth emails where Michael attempted to retain my business. As I saw it, I was getting ripped off by AllState, and I had no interest in their services. I made it very clear that I no longer had an interest in working with AllState at that time or the future. I made my position pretty clear to Michael during our last email conversation. Not to my surprise, I received an email communication from him a month and half later attempting to sell me life insurance! I found the email a bit annoying and presumptuous considering the obvious tone of our last dialogue. All and all, I would categorize him as a shameless insurance salesman, and the company he represents is 3rd rate as best.

Switched my companies fleet to Michael Glaser office! We are a plumbing/heating company. I was so…read moreamazed at the prices for fleet. My boss was even more surprised as to how fast they process and send you paperwork. We had switched from another "reputable" company who tried to sell us a insurance group that was not covered for plumbers i was left with a "oh no i need insurance NOW moment" Not only did Kathleen take care of me but within a 2 hour time frame, i was home and got a call that everything was taken care of! They never cease to amaze me! My boss has never been so happy with a car insurance company until now!

Can't ask for a better insurance agent, Rebecca gives her clients excellent service. So if you are…read morelooking for a new insurance agent Rebecca is the one ! I highly recommend her.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the San Mateo, CA area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M14831