I've been seeing Dr. Mohammed since 2019. She is an exceptional doctor, and I fully trust her to take care of my health. She is patient, compassionate, and takes the time to truly listen to your concerns without ever making you feel rushed. Dr. Mohammed, thank you so much for taking care of me for all these years. I appreciate you! read more

Dr Mohammad has been a great help and amazing primary care Dr since my first meet with her in 2019. When Dr. Mohammad does her routinely check up, she will notify me of what she sees or feels that may need some attention. Not only did she help me fix specific issues within my body that needed the attention... she overall made my life so much better, healthy, happier and manageable. I cannot thank Dr Mohammad enough. You're an amazing doctor and I wish many blessings to you and your family. read more

Evergreen Family Practice - Family Practice Near Me - San Jose, California

I had a solid visit. The doctor asked the right questions and made sure to go through my history carefully. They paid attention to the little things and made sure I understood what was going on. The check up felt thorough and nothing was brushed over. The nurse helped me through the process and was polite the whole time. It wasn't anything fancy but it was clear they know what they're doing. Felt like a place I can trust. read more

I've got the best treatment at this practice so nice and professional. I had been to two other doctors that could not figure out the cause for my health concern, and Dr. Sophia got it. Much appreciated read more

Dr Mohammad retaliated against me because I called my insurance and asked them to try to find an earlier appointment for me. Earlier I contacted her and left a voice note telling her that I am feeling dizzy for some time and been to urgent care couple of times. She called me back and gave me an appointment that is 3 weeks out. I then called my insurance to find an earlier appointment with her or any other doctor. In the insurance manual, it's mentioned that an appointment with a primary care physician should be doable within 10 business days. Few minutes later after calling the insurance, Dr Mohammad cancelled my appointment, told me that I am not welcome in her clinic, and that she won't be my primary care physician anymore. Then she hung up the phone on me. All this and I was desperately needing a referral to a neurologist due to my ongoing dizziness issue. This happened by the mid of the month and Dr Mohammad knows very well that changing my primary care won't take any effect until the beginning of the following month. She didn't really care about my condition and I was stuck in limbo about what to do. Luckily I was able to call my insurance who were able to give me an exception and change my primary care doctor to another one. I called the new one and was able to get an appointment within a few days and I was referred to a neurologist. It's worth mentioning also that when Dr Mohammad cancelled my appointment, I had to go to the urgent care and was advised to go to the ER so I can have a MRI on the brain. ER Doctor recommended that I see a neurologist to whom I was referred to by my new primary doctor. Dr Mohammad's attitude with me is indespicable, unprofessional, unethical, and contradicts that oath she took as an MD. read more

Dr Shahida is great! She really cares about my kids and family .. always remembering details from every encounter and genuinely checking in She is very understanding and down to earth read more

I want to update my ratings with Dr. Sophia as over the 1.5 years she has been very responsive to my medical needs. I love that I can stay in contact with her via email and email her with any concerns I may have. She is quick to respond. My visits with Dr. Sophia are brief but I believe we get to the point of what I need. I appreciate that she is always on top of things and make her patient her priority. Also, my husband is seen by her as well so she's pretty personable and jokes around with us. I like that she makes you feel comfortable and is not serious. I am still hoping for an improvement in staff complying with the HIPAA security & privacy to maintain confidentiality on a patient's info start using the phone to answer and make calls instead of using the speakerphone. I have sat in the waiting room and heard the staff call the patients and hearing their entire name but also I have received calls from the staff looking for another client. Other than this concern, the staff are nice and the overall office environment is good. read more

I'm a Yelper that loves to write positive reviews. Discovering excellence in Bay Area businesses and then sharing it with Yelp readers. I love encouraging business owners and fanning the flames of their business. On the contrary, I don't like writing negative reviews.  It's not enjoyable for me. I  don't like it when Yelpers write mean-spirited reviews.  It's so uncool to recklessly go-off on a business because of one thing or another.  But I am a truth-teller and if I feel cheated, I will definitely report it here on Yelp. What you will read here is not a mean-spirited review.  It's just a re-telling of the story of what happened when I interacted with Dr Sophia Mohammad;  No exaggeration, no innuendo, no ill-will.  Just letting you know what happened to me. Then you can decide for yourself if you care to do business with them. I was assigned Dr Sophia Mohammad as my primary doctor back on January and for the first visit I felt as I was not obtaining the best service but decided to stick to her since there was an operation in the next months and I figured we all have "bad days", but last month I realized I made a mistake, here is the details : I fell down on my legs going to the river and wanted to have a check up on my leg since it was bothering a bit and I tried to see her again; It was caos!!!, when I called the main number to make appointment and stated the fact that I wanted to make an appointment the receptionist answered in a rude tone and keep asking me a series of questions , WHAT IS YOU NAME?, LAST NAME? SPELL IT!, PHONE# ADDRESS etc. (I understand you need to ask that but there is a better tone and attitude to it) then i asked her if she has not learned to say "please" or "thank you" then she became even more aggresive tone and stated" I am going to tell the doctor that you are yelling at me" , I replied : " go ahead , and I will tell her the kind of attitude you are having , then she just hung up. Well, I decided to give Doctor Mohammed the benefit of the doubt and figured employee attitude is not directly at fault of employer (I came to found out later I was wrong!!) after emailing the doctor explaining the situation and made an appointment with her for the following week upon arriving at the time agreed on the appoinment the first words that came from the doctor, which at the time she was standing on the receptionist office in the lobby were: " sign right there , pointing to signing sheet, and need to wait , we have another 2 patients ahead of you" (looking at the people at the lobby) i replied: oh,and how long aproximatly would it be? ", she replied " I dont know 30, 40 minutes or more" then I replied : sorry but I am going to need to reschedule, I have an appoitmnet at work and did not know I had to wait that long", she replied " you know what?, you better swith doctores , I dont like you" I replied" you know what , you are right , you are not suppose to talk to me that way, specially just because i need to reschedule due you are taking 30-40 minutes to see me !! and also I believe you nned to be more proffesional with the way you communicate with patients and how to handle your schedule . she replied yelling and moving her hands abruptly: get out! As you see, I was shocked!!, not for being told i was not liked , (I am not expected to be liked by everyone lol) but the reason and the attitude towards me for wanting to reschedule ( I believe I have the right to do so if I was not told I may need to wait for 30-40 min or more to be seen ) Anyways, if you are considering her as your doctor you are already warned! read more

Dr. Sophia Mohammed is the best doctor that I've ever had. She is always been there for me, especially when I was going through a health issue. She checked up on me often. Insured that I went to the best hospital for testing Help me to understand my diagnosis. read more

I have been seeing Dr. Sophia for years and I absolutely love her! She is so knowledgeable, has great bedside manner, and her treatment approach is holistic. Unlike some doctors, she's not about unnecessarily medicating her patients, but rather helping them make healthy lifestyle choices to prevent illness and injury. I feel comfortable talking to her and asking her about anything, even things that are generally embarrassing or difficult to talk about. I have already referred family to her and would not hesitate to refer her to family or friends again. Thanks for caring so much, Dr. Sophia! read more

I Recently switched my primary doctor because my last one has been rude to me for years and always give me the wrong meds or the wrong dosage. But i came across to dr. Sophia Muhammad. My first visit with her was today and it was a success! She gave me some healthy life style tips to help me cope with my anxiety. Dr. S Muhammad was friendly and helpful. Its been awhile since ive had a good dr. I was so nervous and excited to meet her. And she did not made me feel uncomfortable. She answered all of my questions and was very patient with me. I'm looking forward having her as my primary doctor and a healthy life style. read more

Dr. Mohammad is a caring individual who is very attentive and understanding. She is also very responsive over email, and is knowledgeable as well. Very happy to have her as my Primary Care Physician.​ read more

This has to be the worst experience in a medical office in my life. Dr. Sophia clearly does not care about her patients. I arrived 5 minutes late at 4:05. No receptionist to greet you hello. I could hear her on the phone speaking to another patient with attitude. Finally, Dr. Sophia comes out at 4:10 and tells me "You're a little late hun." First off don't call me hun. It's unprofessional. I explained I arrived at 4:05. She nor anyone else didn't greet me until 4:10. The office closes at 4:30. Was it the fact I was 5 min late or it was now 20 mins until closing? Any time I have had any sort of appointment it's 15 min late cancellation. There was no informative arrive 15 min early to fill out paperwork. She agreed to still take me and asked for my medical card. There was no paperwork filled out. I had received a phone call in the waiting room regarding my child and she called me to come back. As I was ending my conversation she rudely told me I need to get off the phone. If she could take something from this review is to check her attitude. As I got to the room she asked me, "Why are you here!?". I didn't get a, "Hi, I am Dr. Sophia, nice to meet you. What brings you in today?". That is professionalism, maybe she missed that day in school. I said, I am here to establish a PCP (primary care provider) and she snapped at me and said, "NO, why are you here!!?" I was so shocked how rude she was being to me. I told her I am here for my infected knee. I was so shocked by the way I was being treated. I couldn't help but fight tears. She said let me see. And I FELT SO VIOLATED, SHE WOULD ASK ME TO STRIP IN FRONT OF HER. I asked her don't I get a gown to change into? And she looked surprised. I am not dumb or uneducated. She said, "Can't you roll up your pants?" I told her no I can't and started to cry. I told her, "Are you always this rude to patients?" I don't stand for mistreatment regardless of skin color, gender, ethnicity, I treat everyone with respect. She told me it was my fault for coming in late. And I told her, "You're making me cry." I was emotional from being ill and then trying to get help and being mistreated. She then told me, "Well if you're crying I don't know what to tell you. You're crazy!" SHE CALLED ME CRAZY!!!! IMPORTANT RULE TO REMEMBER IN THE MEDICAL FIELD YOU DON'T CALL SOMEONE CRAZY. I told her this, "Are you really calling me crazy right now, do you tell all your patients that?" And she threw her hands in the air and told me, "You know what, I am not seeing you, I'm done." At that point I really couldn't do much. I didn't feel safe. I said no more to her and I walked out. I cried more. I have never been treated this way. Racist and denying my medical care when I really needed it. WHAT KIND OF DR IS THIS? WHERE DID SHE GET HER LICENSE? DO NOT GO HERE. I WANT TO PROTECT MY COMMUNITY. Even worse I got home and tried to find care because I NEEDED to be seen and realized SHE STILL had my medical card. I had to drive back and the office closes at 4:30. I was there at 4:34 knocking on the door to retrieve my card. She clearly was in a rush to close and go home. THE ONLY GOOD PART IS SHE OPENED THE DOOR AND GAVE MY CARD BACK. It took a lot out of me on this visit here. All I needed was a doctor to care for me. She clearly is in it for money not to help people, especially others of other ethnicity. It shows true character how she doesn't address calling me crazy in her response. And she didn't ask me to get in a gown first as all other medical professionals I've seen. I have nothing to gain by writing a honest review. If you read other reviews you will notice she claims everyone has a attitude on the phone. She is simply trying to cover her own tracks. I was never rude on the phone. I would never be rude to someone especially my care provider. read more

I went there because I need a doctor, got new insurance with a new job, which blows, anyway, I find someone close to home somewhat, thought I would give it a try - she refused to see me because I did not have cash to pay her...??? When did I have to pay cash for an appointment? I have a credit card and a check - is she too cheap to buy a "square" to run credit cards? I just thought it was rude and unwarranted, I bet she knows how to send my insurance a $400 invoice - but wants cash for an office visit? Really?? read more

Quick note: This is my experience only and if anyone is in dis-agreeance I am very happy you had/have a great experience. I absolutely hate leaving negative yelp reviews. But today, I can't seem to get passed Dr. Sophia M's unwillingness to ask questions or to take in new patients. The one star is for the first assistant I had spoken with 8/28. I am beyond upset I forgot her name but she was absolutely lovely and understanding of my looking into primary care physicians. I called in and the assistant was very quick and kind. She ran my insurance and asked me why I needed a primary care. I let her know so I can receive referrals and have a primary to come back to for my health. She called me the next day and let me know they can have me and also my insurance didn't cover much. She suggested if I wanted to keep searching or set up an appointment. Her words "It is a lot of money and I do understand hardship right now, how about if this isn't an urgent matter, you can give us a call back at anytime and we can set you up that appointment". I did let her know that Mohammad was my #1 pick but I was still doing my research. Fast forward to yesterday. Yes, two months out because life happens. I reached out via email to Dr. Sophia's office and asked if I can set up my first appointment for a primary care physician because I would love to meet with her. Her response today: " Due to the pandemic and limiting patients in-office, We are not doing in-person visits unless something is urgent at this time. In addition, video calls are only being done if patients have matters that require further evaluation or medication refills." I was completely unsure of what this means.... is she accepting or not? I let her know I was aware of the video call and re explained why I would like to meet with her. With very few words, she said she can't help me and I need to see a certain specialist. So me reading the signs, I honestly thought she wasn't taking new patients. So I let her know that she should contact the insurance I have and correct the "accepting new patients" so no one else gets confused. Honestly, wasn't being rude, just didn't want anyone to have the run around because it is a really big pain. Especially during this time. She proceeded to answer back: " I am still accepting new patients. We offered you an appointment months ago. Based on your concerns this would be better suited with (type of specialist she told me to see). Thanks " After the unnecessary response of offering me a spot "months ago", the cold "thanks" and the fact that I see why the bad reviews. I'm glad I didn't take that spot offered.. months ago. For Dr. Sophia to be a primary of many... I would think she would understand that with my insurance she has on file only accepts to see that type specialist if I go through my primary care physician to get a referral. (some of 1 star reviews that are on here mentions similar referral concerns) I'm not in need of dealing with a very cold Dr. like that and wish her best in her practice. I just hope that she does not skip the next person with not so great insurance that only has the ability to see a care physician like her as well as her not making them feel irrelevant. Again, this is my experience, I am sure (hope) she takes very good care of her current patients. A lot, seem to lover her on here and that is amazing. read more

I don't even want to give one star. I have been a patient with Dr.Sophia for about a year now, and it's sad to see her performance decrease drastically with every visit. At first, she was very friendly and thorough, which I admired. However, when I became a regular patient she started to rush through her explanations and would be VERY STINGY with filling out prescriptions. Here's what she'll do: Dr. Sophia will try every little loophole before actually catering to what you want. She will try and convince you to take over the counter remedies so she won't need to prescribe THE ACTUAL MEDICINE needed. By doing this, she prolongs her patients' condition and it worsens over time. I emailed her letting her know that the medicine she prescribed me made it worse and she told me to finish it. Why on earth would I continue using something that makes my skin worse? EXTREMELY UNPROFESSIONAL. She does not consider what her patients want and refuses to listen to any further input. For anyone who is considering Dr.Sophia Mohammed as their health care provider: BEWARE. She seems nice at first, but overtime she will stop catering to you, THE PATIENT. read more

I had an appointment last week with Dr. Sophia Mohammad, where I asked about a dermatology referral. She was very personable, empathetic about my situation, and efficient. She assured me she would send in a paper referral that day so I could see a dermatologist ASAP. She said if I didn't receive a letter from my insurance in 2 weeks, I could give her a call. She also said she would email me that evening confirming that she did indeed send in the referral. I thanked her, I left. Great experience. I did not receive a confirmation e-mail that night, but didn't think too much of it. A week passes, and my insurance lets me know they have not received a referral from Dr. Sophia. I wanted to confirm that Dr. Sophia actually sent in the paper referral. I knew it hadn't been two weeks yet, I just wanted to check to make sure the letter had been sent. I called the office and the assistant/receptionist WAS SO RUDE. I honestly feel like crying right now because I have never been treated like that. The receptionist kept cutting me off and saying things like: "It takes 2 weeks for the doctor to send in a referral!" "You can't just call in to rush your doctor! You have to trust your doctor!" "I'm not going to check. If she said she would send it that night, she sent it that night." I just wanted to check, it's not that uncommon. Obviously, she was extremely unwilling to help. Dr. Sophia had stressed that I could call her if I wanted to check in, or had any concerns. She was so so friendly. The receptionist made it very clear that those kind of inquiries are NOT welcome. She said I couldn't talk to the doctor, nor did she let me leave a message for her. She just hung up on me. The way doctors and staff at this office treat patients should really be on the same page. I wouldn't describe this office as patient friendly AT ALL, even though the actual doctor was amazing. So incredibly disappointed because I really like Dr. Sophia, and now I am going to be uncomfortable going back to the office because of the assistant. Can't believe that just happened. read more

I called just now to make an appointment and a voice answered on speaker phone saying, "Dr's office, can you hold?" And gone. I hung up holding the line for sometime. At least come back and say something. I am very busy too!!! read more

This review is STRICTLY for Dr. Sophia Mohammad, I will not comment on the assistant/receptionist but I can say that I agree with those who have reviewed previously-- however I will not waste a good star nor my time on my experience with the assistant, especially also since my daughter still attends and the assistant happens to be who gives her the vaccinations. But anywho! Dr. Sophia Mohammad is amazing! I absolutely love everything about her and I'm so grateful to have met and chosen her as a doctor for my first born daughter. She's so nice, hip, informative and is never agitated having to give a first time mom reassurance. Any concerns that I've ever had, all I had to do was send her an email and she replies within an hour, if not sooner! My daughter was born prematurely, but dr. Sophia Mohammad always reassures me that my daughter is growing and doing just fine despite what other people (who aren't doctors) has to say. Thank you so much for everything Dr. Sophia Mohammad! I appreciate all that you do. read more

I have been coming to Dr. Sophia for the past 3 years and I have nothing but good things to say about her and her business. Every time I go in for my appointment I am seen in a timely manner, treated with such respect and left feeling more at ease. She truly believes in her practice, which shows in her work and wants nothing more than to genuinely help people. I recommend her to anyone looking for a respectful, honest, compassionate Doctor. read more

I have been going to Dr Mohammad for years! She had always been very responsive to my concerns and needs, as well as professional and knowledgeable. One of the most important things to me is bedside manner and she definitely has the best I have experienced! read more

I have been with Dr. Sophia Mohammad now for 1.5 years. Dr. Mohammad is always professional and compassionate. She relates well to people and takes time to listen and takes appropriate action on the symptoms. She is good at building trust with her patients & was able to properly refer me to the right people when needed. As a woman of color, it was difficult to even find a doctor that would listen to my concerns, Dr. Mohammad was the FIRST and only doctor in the Bay Area to attend To my needs And address all my concerns. She is knowledgeable, and strives to be a partner in your healthcare as I attempt to stay in the best physical condition possible. She is one of the most caring doctors I have had the pleasure of having. read more

I absolutely love being a patient of Dr. Sophia Mohammad!!, she is very thorough and she cares about her patients and their needs. Going to the Dr. can be very scary & intimidating because you don't know what to expect or what is going on concerning your health, I've had health issues for the 1st time in my life & Dr. Mohammad has made me very comfortable to figure out what's best for me, & the fact that she's super sweet, kind, & always has a smile to greet you with is an extra bonus...I can tell she really loves helping people, If you're looking for a Dr. she's the best!! read more

First time visiting this office and Dr Sophia was great. Got to tell her about my medical history, gave me some medication to take, labs to do, and follow up in a couple weeks. Glad to have come to this office. read more

The worst doctor I have ever seen. Dr. Sophia M. mandated $80 cash for doctor visit while my insurance clearly states $20 copay. When I visited, I told them my insurance is copay $20, but she said "you would not be seen if you do not pay $80 in cash." She said she would reimburse when they receive the payment from the insurance company. I was not happy with it but did pay $80 in cash and asked for a receipt to prove that I did pay. Yesterday, I received the benefit explanation from my insurance company, it showed that she got paid for the amount the insurance would allow and my only responsibility is $20 copay. I went there today and ask for the refund and the assistant said she was not available and would call me later. Later, the doctor called me back and told me she would not refund me the money since the insurance company did not pay her the full amount that she charged. She said it's not her issue that the insurance company decided not to pay the full amount and insisted that I have to cover the "not allowed amount" from the insurance company. I told her that's how insurance works. Doctors have agreed to the contracts with the insurance company and it has nothing to do with the patients. She said it's not her problem and refused to refund me the money. I am almost 60 years old and I have been insured all my life and she is the first one and the only one who showed me how greedy and so unethical. The only thing she cares is $$$ and so sad that she is so young. I wonder how many patients got scammed by this doctor just because the patients are not familiar with how insurance works. read more

Highly recommend Dr. Sophia Mohammad! It was my first time visit and felt very comfortable from beginning to end. She listed thoroughly to my concerns and didn't feel rushed. She is extremely personable and look forward to having her as my primary physician. read more

Dr. Sophia has been our doctor for a couple of years now (for both my brother & I). 10/10 would recommend to anyone looking for a PCP. She's really friendly, attentive, and responsive to all of our medical needs, even during these unprecedented times. I also love how she is always available to answer any questions or concerns through email! We love having her as our doctor! read more

Evergreen family practice is amazing! The doctors there are compassionate and care about their patients! Especially Dr Sophia! Always willing to help and answer questions for me and my family! read more

I was looking for a doctor that I could trust and cared about my situation. Doctor Sophia is not only knowledgeable but also very thorough in her evaluation. I don't feel like I'm being rushed or just put on any treatment plan. I finally found a doctor that I would refer to my family & friends! Def give her a shot if you want a doctor who cares. read more

I've been a patient for a while and I found doc to be Personable and caring. Great bed side manner. My appointment is always on time.

I went here for a checkup and the staff are not the friendliest, but they did not take too long. The waiting room inside the place is not too big either. The chairs are not as comfortable as other family practices either. I scheduled an appointment as well so I was assuming they would take me in right away. However there were about four people in front of me which I did not understand because everyone has an appointment.i probably waited 25min max and then it was finally my turn. On the the other hand Doctor Sophia Mohammad is very friendly and explains what she is going to do and she explains every step she does. In the end there is a 50/50 chance I will come back to this practice and hope next time that when I make an appointment it would be more quicker than the first time I went. read more

I called to see about scheduling an appt for my son. I gave the lady my insurance info and she said she would be verifying my insurance and would be giving me a call right back. After a few hours of waiting I called to see if everything was ok the same lady told me they haven't got around to checking it and when she does Since she had my number she would call me. It seemed a little rude so I just said its ok thanks tho and she literally hung up on me!! So so rude read more

I LOVE Dr. Sophia , i have been a patient of hers for about 2 /3 years she is on point taking care of my needs, easy to talk to, and gets back to me ASAP even after hours. read more

I have never met a doctor and staff so unprofessional and rude. My kids left there about five years ago due to the same reason. I miss placed my children's immunization records, so I called to get copies. Not only did she refuse to give them to me, she hung up on me several times, stating stop bugging her and they don't keep records from 5 years back? Is that even true? Dr. Mohammed would not even allow me to speak....Wowwww really?! This is supposed to be a professional doctors office. I cannot believe I was treated so badly over the phone. read more

Love her!!! My children and nephews been going to Dr. Mohammad for 5 yrs and I they love her! She is very caring and answers all my concerns with everything. Most Dr's have so many patients that they don't really know u. But with her she remembers and have that connection with you. If I ever had any concerns with my kids health I can call at anytime and within 30 minutes I get a call back from her!!! All in all she is the best and I wouldn't change her unless.... I move out of town. read more

I'm shocked about the reviews that have been written Dr.M is a great Dr. She has seen all of my children 13yr 8yr and 3yr since they were born, they absolutely love her. There has been a couple of times when my ins. Wasn't going through and she helped me out by still seeing my girls, Dr. M is very professional and I wouldn't have my children go anywhere else. I love that I can call her and tell Dr.M what's going on and she immediately sch. Them to come in. You are the best Dr.M and thanks for being such an awesome Dr. read more

I have been taking my three kids here for years! They are very quick to respond to calls, making appointments is easy, and I'm always impressed she remembers all of our names when I call to make an appointment. She's direct and gets to the point. I like that. I like her so much I drive over 30 mins to see her! read more

Dr. Mohammad! On point, calm, cool and collective! Dr. - patient relationship since the first visit....my youngest children have attended 5 years now. Since my eldest became an adult a few fees ago, now my grandson is a client instead of his mama now! read more

Dr. Sophia seems very sincere. She explains things openly and clearly leaving no room for ambiguity. my experience with her was awesome. Great doctor! will keep her as my PCP. read more

I Love love love Dr Sophia Mohammed , highly recommend her. She is very helpful & caring . She responds to emails right away all the time even in weekends. She is great with appointments & respecting others time . I'm so glad I've met her after I have struggled with few doctors . It's so rare to find a doctor like her . read more