If I could give Bryan 10 stars, I would. I have worked with many HVAC people over the years and…read moreNOBODY has been as thorough and fair as RVA Heating & Cooling. Bryan went WAY above and beyond to make sure he put the correct system in my house and he nailed it. BTW, I am in Richmond, VA. For some reason Yelp is saying I'm in Nags Head lol. My house has a Unico system in it (those of you familiar with it may know how challenging and difficult these systems can be) and it has NEVER worked correctly. I replaced the original heat pump once before and, when the second heat pump died, I was looking for someone who could figure out what I should replace it with. It turns out that, since there have been refrigerant changes, I would need to replace the entire system (heat pump and Unico air handler/furnace). I received one quote essentially just replacing what I already had. That company didn't do too much research and gave me a quote (this is similar to what I had experienced with my last heat pump replacement). I was about to move forward with that company and then thought I should get a second opinion. My friend told me about Bryan and RVA Heating & Cooling and raved about how good he is. Well, he wasn't wrong and I am so happy I didn't go with the other company. Bryan came in and actually figured out the system. He spent time researching and talking to Unico to figure out how to make the system work correctly. In fact, he was able to get Unico to sign off on what size Unico system to use and what heat pump to pair with it. In doing this, it doubled the warranty I would have received otherwise. Another benefit of talking to Unico was that they were able to tell Bryan exactly why the old system wasn't working correctly. It turns out that the ducts weren't set up correctly and that the old system was undersized for the house. The drawback was that Bryan was now going to have to replace the main duct coming off of the air handler and fix some of the other ducts as well. Good thing Bryan is a master at ductwork. In fact, he used to have a company called Bryan's Ducts (I think that is right). What better person to have fix the ducts that someone who actually owned a duct company lol. Bryan had to do much more work that initially expected, but he made sure the system was PERFECT. Here's the kicker, I got a fully replaced air handler, brand new top of the line Trane inverter cold weather heat pump, and new ductwork for essentially the same price I would've paid the other company to put in the same inferior system I had before (cheap heat pump, the wrong size air handler, no ductwork, and no extended warranty). The HVAC system has NEVER worked as well as it does now. I mean it's kinda mind blowing given that I've been in this house for 22 years. You will not go wrong with RVA Heating & Cooling. Don't even bother with contacting the "big guys" around town. All they're going to do is rip you off (believe me, I've been there). I'll happily go with a smaller company that treats you fairly and actually cares about their work. RVA Heating & Cooling is BY FAR the best HVAC company I've worked with. If you need work done, don't think twice and just call Bryan.

This was one of the best experiences I have had with a service professional. I was so pleased with…read morethe fact that not only did my HVAC become functional but I learned stuff too. And tonight my house and I are cool like the other side of the pillow!! Bryan is an absolute expert in his field. Knowledgeable, communicative (kept me updated about arrival time), prompt, efficient, and extremely reasonable money wise for all that he delivered! And he's a super nice guy, too. Showed me around my system(s). Explained why one system was not working, made sure to fix what was wrong and even went the extra mile by pulling out super gross filters which he is gonna return to replace. So is he cheap? Not really but for a mere $150 I am no longer sleeping in puddles of sweat, I understand what went wrong, my air is cleaner, and I now have a real pro on speed dial! And seriously....how often is cheap any good? Thank you, Bryan for a great night's sleep, a cooler home, and the knowledge drop!

I have an installed HVAC system by this company and due to medical issues I am unable to access the…read morecrawl space to change out the filter. They have always changed out the filter for me for free as long as I purchase the filter materials. However the last few times dealing with this company has been absolutely horrible. On 2 separate occasions I have had to call the office because an outrageous bill was sent to me listing services that I did not request and were not performed. Mind you the company is less than 7 mins from my home, and it only takes the worker approximately 9 mins at most to change out the filter as I am here at home while they are doing it. The first bill I received was for $140 worth of charges of which they apologized saying I should have never been charged anything. The latest bill was for $91 of which I called over there explaining to the gentleman who answered the phone and was extremely rude and condescending saying, " we had to come out there didn't we? " I advised him if he looked at the times they have come out they have always done this for free being that they installed the system, and as long as I provided the filter. Im not sure if the gentleman at the office was new or just didn't feel like looking up the information but again he was extremely rude. I checked with 2 other local companies of which one is in downtown Richmond and they even advised if its a unit their company sold and installed that is typically something they will work into their schedule and just change while in route to another location. I was actually going to see about having Adams install a new HVAC in the future but after these last few instances they have lost my trust and will now lose my business. I will be posting this also on other sites to make sure customers are aware of how this company attempts to charge for additional services that were not completed or asked for.

I worked with Bobby adams back in 86-87, We would rough-in 5 houses a day with a long lunch. We…read morecould set the condensers on half a subdivision without stopping. I'd get my butt back to Farmville for some sleep and then back at it. All the work I witnessed him perform was quality and the effort he put in for his father, i'm sure it still is. I would recommend all day, across the board.

no ac. Howell's scheduled a tech to come before I went to work. Identified the problem gave me the…read moreprice to fix, repaired it on the spot. Great work!

We had our unit installed some 15 years ago by Howells and have had to replace the A coil 3 times…read moreor more since. Lately we have been having issues with one room being 5-6 degrees hotter consistently than the rest of the house and have been told it was a dirty filter and possibly the ducts need to be cleaned. Neither of these 2 items are the cause of the issue. A couple years ago we had to replace a capacitor to the tune of $400. Quality is lacking overall I beleive. We also pay for annual check ups and they dont include filters in the cost. I have to purchase them and then usually have to remind them to change the filter. We paid for what we thought was a top of the line system and overall have been dissapointed in what we paid for.

the right guys for the job. Absolute professionalism and respectful…read more Thank you!!!!!!

Fresh Air tech came to our due to a trouble call we submitted because our AC quit working. Well the…read moreunit started working before he showed up, he checked found nothing wrong. We wanted to replace the old thermostat with a new one that we had on hand. We understood we would have to pay for that. He claimed the wire was to short to hook up the additional wire. We have since learned not only was there enough wire but he just did not want to do it. I wish I had his name because now I wonder if he even knew how. I will never recommend this company and hope if I have future requirements that they are not the ones. The company may be good but that tech was not. only 1 star from me because the is forcing it but the tech represents the company while in the field.

Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Right on time. Polite and friendly. Fully explained the situation and the solution, presented the…read moreprice, did the work, and was gone. This has got to be as good as it gets in plumbing service, and I'm certainly going to hold onto that number. Highly recommended.

Thought I would give this local company a try and Reed came to fix a pipe leak on my bathroom sink…read more When I could tell how experienced he was, I asked him to replace the drain assembly for the sink and my old cast iron bathtub. Along the way, when I asked about the constant leak at the bathtub faucet, he immediately knew it was from an old canister that needed replacing. This was something several other plumbers-including Woodfin-misdiagnosed. Dealing with the bathtubs ancient drain assembly was not easy but he did it without one scratch on the tub. Should also mention how nice he was and how he patiently explained everything and walked me through how I could remove the drains for cleaning. Great job! Will certainly use Hudson again and will try them when my old heat pump needs replacing.

These folks are the best! They installed a new boiler for me a few years ago and I've been…read morethoroughly pleased. This week I thought I had a gas leak and they came right out. As it turned out I had a plumbing problem. Not only did they resolve the plumbing issue but took the time to do a routine cleaning and maintenance on my boiler. I would absolutely recommend Hudson 1000%. Furthermore, they are trustworthy which goes a long way in my book!

I couldn't be happier! My house is old and the ductwork had never been cleaned. Elanos, my tech…read morewas professional, kind, and did the work of 3 people. He was on time, explained everything and cleaned each work area. Pricing was fair and competitive, but I believe that I got so much more than I expected. I HIGHLY recommend Dust Doctors!

I had a very disappointing experience with The Doctors Dust Doctors. I initially called because I…read morewas quoted a $99 air duct cleaning service. When the technician arrived, he told me that there were eight ducts and that cleaning all of them would cost $350. I felt that was expensive, but I agreed because I expected the ducts to be properly cleaned. Unfortunately, the quality of the service was extremely poor. The ducts were not cleaned properly, and when I inspected the work, I found residue and debris left behind. The technician also left residue all over my floor, which I expected them to clean up as part of the service. Overall, I feel the pricing was misleading compared with the initial $99 offer, and the actual service did not meet my expectations. Based on my experience, I would not recommend The Doctors Dust Doctors and would encourage others to ask very specific questions about the total price and exactly what is included before agreeing to the service. My air ducts were quite cleaning without inspecting them they tried cleaning.