Patrick is great! I was so surprised how fast I was in and out for a 1st time passport, with still…read moreleaving with valuable information. He honestly made it a breeze. He greeted me was very friendly, super knowledgeable and you can tell he's people person. Thanks again Patrick you made my day.

This post office most my package that was dropped off 10 days ago and it hasn't moved since. Today…read moreis the 18th and it was supposed to delivered last week. It was scanned in and never moved which means it's lost. This post office doesn't even have a phone number to call to talk to someone so I'm writing this hoping someone sees it.

Extremely rude staff. One of the lady's at the desk was on her phone before I got up to the…read morecounter, scanned my box, never said hi or how are you, and then said "pick your option of receipt " and then sat back down. The receipt printed on her computer and she was already sitting back down on her phone and doesn't even look up and says "you can get your receipt ". No bye or thank you. Just goes back to doing her thing on her phone and has me reach over the counter to grab my receipt. Not saying I'm not capable of grabbing my own receipt, but the way she said it and did it was extremely rude and apparently her phone was more important than her job. So, won't be going back here again.

The entire staff needs to improve. I've had 2 separate packages that were strangely "lost" at this…read morepost office. If you have the nerve to call or, yikes, go in you will be met with the WORST customer service and bad attitude. I have all my important mail and packages sent to my sister's house in Crestwood, rather than having it stolen before it makes it to my home.

I have yet to experience long lines but that's due in part to me getting there around closing time…read moreI gather. What I have experienced is similar to another person's review; the "I'll speak to you because technically I have to greet you but I really don't want to because ugh" kind of attitude. Also, if I ask you something, as a professional, which these people should be and act, your answer should never be "nope." Try, "I'm sorry but we can't/aren't allowed to do that" or "That's not something we offer." Nope? Are you 15? In this day in age, in any day and age, you should be blessed to be employed. There are a lot of people who are struggling to find work. I'm blessed to be employed. If you are not a people person, don't take a job where you have to deal with the public in any fashion. Your job isn't the hardest job on the planet but that doesn't mean it's without its struggles. That just means that the person you dealt with before I approached that counter, has nothing to do with me and vice versa. Lack of information. Snarky. Unprofessional with regards to communication. I'm giving them two stars because I've dealt with two ladies and a gentleman and the gentleman was this post office's saving grace.

Postmaster / Station Manager Morgan Park Post Office…read more Chicago, IL. 60643 Subject: Formal Complaint Regarding Misconduct, Harassment, and Privacy Violations by LAWSON - The Letter Carrier assigned to carry mail on the 1200 w. 102nd place, Chicago, Il. 60643 (block) I am submitting this formal complaint to report serious misconduct, harassment, and violations of mail privacy committed by the letter carrier assigned to my delivery route. The behavior described below is ongoing, inappropriate, and inconsistent with USPS standards of conduct and federal regulations governing mail handling. Summary of Misconduct: The carrier frequently appears impaired while on duty, including smelling strongly of marijuana and exhibiting physical signs consistent with recent use. The Letter Carrier has PITCH BLACK MARIJUANA LIPS!! The carrier has read my personal mail, including postcards related to a personal home matter, and then shared my private financial situation with another individual on my block as the two of them walked while (LAWSON) engaged in conversation. The carrier has torn open legal documents addressed to me and discussed their contents with neighbors. The carrier has repeatedly harassed me verbally, using derogatory and offensive language directed at me. The carrier regularly walks the block with a neighbor while gossiping about my personal information, which he obtained by reading my mail. As I onlooked.... This conduct is not only unprofessional -- it is a violation of federal mail privacy laws, USPS employee conduct rules, and basic standards of respect and integrity. It has caused me distress, embarrassment, and concern for the security of my mail and personal information. Requested Action: A formal investigation into the carrier's conduct Immediate steps to protect my mail privacy Written confirmation that this complaint has been documented Thank you for your attention to this matter. Sincerely, Tommy D.

Avoid. Local currency exchange I feel like because people are in here mainly to pay bills or…read morecertify send letters. I came here because it was close and have been in line for ten minutes to simply drop off prepackaged and paid packages. there is one person working, a lady on the phone loud behind me, dirty floors and dim lights. they have plexiglass windows I guess so you can't attack an employee but the dumb waiter windows where you place your packages are broken so you have to walk down to the end window to place them in the the only working window. What kinda post office is this bad? I'm frustrated and will never never never return. Ugh.

Being first responders and essential workers, you are mandated to be a resident of Chicago. There…read moreare some amazing benefits of living in the city! It's just really hard to focus on them when you haven't received mail in over 3 weeks. I am not talking about junk mail or magazines. I'm talking about tax documents, refund checks, medication and packages. Employees have received my tracking numbers on 3 different occasions. They have told me that the packages are in the office but they can't get to them because of all of the mail piling up blocking access. So it's a long, unfortunate 'waiting game'. I requested information on PO Boxes and was told that all mail, no matter where it goes must first be sorted by USPS and that because of Covid and excessive absenteeism, there is NO ONE available to do this. They also stated that they can't really keep employees. Stood in line for 3 hours and 44 minutes only to leave with a bunch of excuses and NO mail. I pray that this issue that has recently been in the news is resolved sooner than later and that it benefits everyone consistently.

I'm so sick of not getting my mail and filing two claims within a weeks time about missing my…read morepackages!! They always scan it delivered on the day it suppose to arrive , but I never get it!! Going there is wasting gas and time. Getting a call or email back is impossible!! Fire the whole business!!

This is the worst post office I've been to. The workers are the laziest I've ever seen they are…read moredefiant and do not care at all about the people that are waiting nor how they speak to the public!!!! I always have to go get packages that were stated online as delivered but never delivered it's disrespectful and annoying!!!!!! If this continues I will contact the news!!!! any station that will listen so this does not continue!!

paaaathetic with a capital p…read more here on a wednesday. walked all the way here. sixteen blocks. it's 3:30 pm. they're supposed to be open until 6 pm. shut tight as a steel drum. closed. tons of customers arriving, pissed as hell. this usps site is for shit.

This Post Office at 1510 E 55th Street is run like a small business: They decide to open and close…read morebased on the whim of the employees. This week alone they opened 1 hour late one day, closed 2 hours early another day. And on Saturday nobody even showed up. How does the USPS allow this to continue?!

After an eBay sale the night prior, I loaded up my package and took it with me with hopes of…read moreencountering a post office enroute to my destination. I had two post offices enroute, one in Gage Park and the other in Chicago Lawn, but visited this location in Ashburn because it sat closer to my destination. This is a typical post office location that mirrors many others as far as its items, layout and the clerks attitude, which I was treated none less than a customer by the clerk. In my opinion, the clerks give no more energy than what they need to because majority deal with irate customers regularly. I did not have that bad of a wait because I visited prior to the post office opening. And I believe I beat many of the workers there which arrived within 10 minutes of it opening. As an eBay seller I'm a regular at many locations around not just Chicago, but Chicagoland as well. The customer service I received at this location was no different than the others. And I was informed about any options that would benefit me as a customer. As far as parking you are only limited to 30 minute street parking unless you park inner neighborhood, which is further from the post office. With that I do recommend choosing wisely when you visit because you may be limited on parking in the evening. But if all fails you do have the option to visit the Chicago Lawn location which is no less than 2 miles away. Meanwhile, me returning depends on the time of the week I have an eBay sell and where I will be. Outside of my neighborhood alone, I do have committed places like work, school and a internship site I have to be throughout the week. And lucky me they all vary in location, so I encounter different personalities at post offices but all treat me none less than a customer. Thomas G

Serious question...why is this location still open? They have been trash for at least 20 years now…read more Myself and 2 other customers waited for 10 mins while employees gossiped in the back room. Once someone came to the desk they said "Ain't no sign out here?! Our system down" Save yourself the headache and go to the 95th and Southwest Hwy location!

I treat the manager and the postal delivery man with respect and a open mind for understanding…read more thus for the last 20 years i have gotten the same from the manager at the 63rd lowe in chicago post office. And i get the same respectful treatment from mr. charles my postal delivery man . Anytime there is a problem with my mail , it get resolved quickly .

Why people has to be too rude i feel so extremely bad cuz they treat you like you are not the…read morecostumer:( also must of the time their system is down :/ really.