We had to have our attic re-insulated and sealed we had critters they came they did the work and…read moredamaged event I have been waiting for one month and in constant contact with people at Orkin and it's still not fixed for my ceiling duct. They charged me a small fortune to have it done and yet they don't live up to what they say with repairing what they break as of right now I would not recommend them

We contacted Orkin because we had a pest issue under our house. We hoped they could address it, but…read morethe inspector claimed the problem was caused by mice. Although I was skeptical, I agreed to the service they recommended. The service involved redoing the attic insulation to fix the supposed mouse problem. When the technicians arrived, I asked if this would resolve the issue. They laughed and said what they were doing wouldn't fix the problem and that it was likely an animal under the house, which I suspected all along. Sure enough, within a few weeks, the problem was back. What they did didn't fix the issue. This means the inspector misled us into purchasing a service we didn't need. When setting up the contract, the inspector used an iPad with a PDF instead of a traditional contract. He quickly went through the details on the screen, making it hard to read, and assured us that the financing offered was interest-free and could be paid back as we were able. However, we later discovered the financing had a high interest rate and fixed payment terms--not what he had promised. In summary, the inspector lied twice: first, about the actual pest issue to sell us unnecessary services, and second, about the financing terms to encourage us to agree. We were left with a costly service that didn't address the original problem.

Quick, fast, effective service. Price was close to double…read moreanother competitor but friendly informative technician

I called Holistic and they sent a qualified technician the same day!…read more I unable to enter my car because a wasp nest was embedded and buzzing in the wood of my carport. (I tried to spray myself: a brand new can of Hot Shot only dribbled-no spray!) Brad came at the end of the day and took care of the problem; he found a few other problem areas and took care of those too. He is an exceptionally kind man who gave me advice as to when I should address the wasp issue next year. He shared his philosophy and that of his company: don't do more than is necessary. Other pest control services have left me feeling that they were taking advantage of me. I feel so fortunate that he came to my rescue.

Service is exceptional with this company. In particular their PMP/Inspector…read more Andrew Hawks is very professional and comes as often as we need. They really provide excellent customer service!

From the owner: Since 1972, Brown Exterminating Co. has been the trusted pest control service for New River Valley…read moreand Southwest Virginia. Our licensed exterminators deliver expert termite extermination, residential pest control services, and commercial pest control services, targeting ants, roaches, rodents, spiders, fleas, bees, flies, stink bugs, and bed bugs using proven products like Termidor. Committed to pest prevention and long-term protection, we use EPA-approved, low-toxicity treatments and back all our work with a satisfaction guarantee. Free inspections are available for homes and businesses in Dublin, VA, and the surrounding region. Contact us to schedule your free inspection and take the first step toward a pest-free property.

Initial visit was positive. The response time was good and Matthew did an inspection and came up…read morewith a treatment plan. The plan and fee paid included follow-up treatment. That's where the problem started. We called, texted and emailed over a 3-week period to schedule the follow up. None of our contacts were answered. There was no follow up. We were surprised at this business' failure to honor their warranty and disappointed the total lack of professionalism.

This is the second year in a row that I had an urgent pest control need. Matthew got here as soon…read moreas possible to exterminate a huge hornet nest in my house. He was thorough and neat and just a plain nice guy. I highly recommend their services.

I called to deal with an out of control mouse situation. Green Akers is professional and we have…read morehad no mice since. Thank you!

Great service. Fast and friendly service. They were able to work with my schedule. I enjoyed…read moregetting to know them. Highly recommend.

They never got back to me. I called and left a message, Saturday. It is now Tuesday afternoon and…read moreno one has called me back. The service I requested was urgent.

Mason was professional and knowledgeable. I was really impressed! We will definitely use bugman for…read moreall of our needs. Thank you Mason!!!

When I moved into my new home in 2019 I had stink bugs, spiders, ants... you name it I had it. I…read morewas referred to Brown Exterminator and have not looked back. I have allergies, children with allergies no rabbits, the most sensitive animals on earth and Barry has treated my home twice a year without any side effects for my family and my buns. The treatment he uses does not trigger my allergies. He was very thorough, clean, fast and professional. If you want a safe treatment for pests without worrying about your family or pets this is the company to use.

From the owner: For over 40 years Brown Exterminating has been providing safe, effective and affordable pest…read morecontrol in the Roanoke Valley. We are a locally owned, full service company with a well trained team of technicians. Their experience enables them to meet the challenges when facing residential, commercial or industrial pest control problems.

Excellent company, service and customer care! The best part is they resolved my overwhelming…read moreladybug infestation! I highly recommend Sprouse's Termite and Pest Control for any pest control needs!

The gentleman fully explained what he was doing, its effects and why he preferred that particular…read moremethod. He also found evidence of carpenter bees as well as the carpenter ants that I had discovered that had been essentially ignored by the other pest control company that had conducted the termite inspection before I bought my log cabin. Highly recommended!