Nice people, my issue here is strictly value, I'm consistently amazed at how much more things cost…read morehere than almost anywhere else. I want to "shop local" but when something as standard as a cardboard moving box costs 3-4x more versus driving another mile or two to Walmart or Home Depot, it's hard to justify the spend. On 10 medium boxes it was going to cost me over $30 more. (And that was the sale price.)

they have a 24/7 cat that lives at the store, absolutely sold. i'm not to sure if they're good but…read moremy boyfriend found everything he needed very quickly

i was in need of 4- blind well nuts for repairing my motorhome. The employee didn't have exactly…read morewhat I was looking for, but took me in to the warehouse and spent 20 minutes trying to substitute something that would work, and when he found what would probably work for me he GAVE ME the four box nuts (probably $3-$4 each) free of charge! But there's more. he told me to bring my RV down and he would loan me his personal installation tool to install the box nuts! I wouldn't hesitate to recommend this business to anyone, what great people!!

Nuts and bolts specialist, awesome store. These guys have every kind of fastener, channeling, etc…read more that you can imagine. Better than that, their service is outstanding. They have multiple people to help you out and they found the perfect fasteners that I needed. It doesn't matter if you need lots of fasteners, or only four like me, They have them in stock and they treat you really well. I highly recommend this for the do it yourselfer or professional.

I wanted to purchase some paint and supplies. I picked out my supplies and during that 20+ minutes,…read moreI was never approached by an employee, despite being the only person in the store. I stood at the paint area for 10 minutes and apparently I was invisible because the employee never left his stool at the front of the store. I decided to buy the supplies and go elsewhere for my paint. When I checked out, I was asked if I found everything and responded with a no. The employee still firmly on his stool asked what I needed and I advised I was wanting to buy some paint . The response was, "Oh well, that's the way it goes." No offer to help. I now know that this store is unwilling/unable to meet even the most basic hardware needs. Go elsewhere.

Very friendly staff, they did not have what I needed(canning lids) they were very apologetic about…read morethat.

If you want to overpay for a thing they probably don't have, B's Ace Hardware is the place for you…read more The staff is generally clueless and unhelpful, and they close at 7pm, so tough tiddlywinks if you just need one more quick thing for your project. Be sure to mention how much cheaper and wider selection you can have at the Home Depot just 2 minutes away- they love being reminded that they are slowly being starved of customers. I do not recommend this place.

Outstanding product knowledge. Avoiding recent…read moreNYC-type-traffic commuting to either Home Depot or Lowe's. Ace is da Place.

This small hardware store has a little bit of everything. Staff members think outside the box and…read morehelp navigate complex/unusual projects. Most importantly, it's a true neighborhood gem where one can get a very professional expert advice on most home repair projects. These guys know their stuff! If you ask, they will also gladly refer you to top notch Treasure Valley plumbers, electricians, masons, etc. Very helpful and professional always! Thank you

Very nice people but inventory and selection are abysmal. Unfortunately the big box stores are…read moregoing to bury the little stores.

Store was clean seemed very organized. There is a cute cat sitting right inside the entrance and…read moreshe is the store cat that lives there full time! Her name is two by four!! Associates we all very kind and they helped me rather quickly. I only went in to get a few copies of keys but the selection for key copies was large! $6.99 for one copy of a key is slightly higher than average to my knowledge but because of the quick helpful associates I would go back again in the future.

Unfortunately I've never had a truly good experience at this store, yet I have given them 4-5…read morechances. I fully admit that hardware/tools are not my speciality, and appreciate when someone will help me or even answer my questions without sounding irritated. I love giving business to local shops, but I'd rather go to Home Depot, as they treat me with much more respect and sincerity.

This review is for Neil in the Doors station at Lowes…read more Neil is an US Navy vet and one of the nicest guys you'll ever meet. He was amazing to chat about doors. Entry and Patio doors. Super knowledgable with no BS. We set up an appointment to talk to Mike and we'll see what Lowe's can do. Neil, I tip my cap to you. Well done sir.

My wife and I purchased a refrigerator from Meridian Lowe's and waited for 7 days to take delivery…read more Today, when the delivery came the refrigerator was damaged so I refused delivery. The driver, a contracted company, told me I had to call the store and arrange for a new delivery. When I called Meridian store, they told me I needed to call the Boise store and make the arrangements since the refrigerator came from that store's stock. Now I have to wait ANOTHER 7 days for the refrigerator re-delivery. RIDICULOUS. Even further, the AI telephone system Lowe's uses is quite frustrating , and annoying to navigate to even speak with a human being. I intend to go and speak with the Lowe's Meridian store manager about this treatment. Likely it will fall on deaf ears, but at least I will have gotten my point of view across other than via a Yelp review. I guess it doesn't matter that I had to re-arrange my day for this delivery and now I will have to again re-arrange another day's appointments for the delivery. Very disappointing customer care.

I needed a tree trimming tool to get my tree cutter of the tree where it got stuck. It had been…read morehanging since two days and nothing worked to get it down. Nothing online seem to fit either as a solution or was not available for weeks. So I went to D&B on Glenwood, Boise. Gerret, a very young shop assistant saw me looking. " How can I help?" After explaining the problem he took me through the store to explore - all -possible options. He knows the products well he was showing. We checked on grip, weight, size, prize, ... everything and decided on a very good tool that will do jobs for me for a long time. And then he helped to get it loaded in the car. D&B does not allow tips I learned. So when I asked Gerret why he took this job he said " It makes me very happy to help our customers find the right solution for their needs". D&B - with young people like Gerret - D&B will win customers for a long time.

They cancelled my order, posted advertised price of dewalt drill, didn't ship when I tried two…read moredifferent times and item is still in stock. Bait and switch. Avoid them.

They have everything!!! The best helpful people and plenty of them. Highly recommend!read more

Good service ! Good products organized store . I excellent service , knowledgeable employees.read more