Hughes put together beautiful flower arrangements for my father's memorial service. The staff was…read morevery helpful and kind during our difficult time.

I ordered celebratory flowers for my best friend who lives locally to the florist. I ordered a…read morebouquet via their website before the day of delivery cutoff. I wasn't too surprised my flowers weren't delivered the same day, but I was sure they would be delivered the next. When I found out they were not delivered the following day, I called Hughes to ask when I could expect the flowers to be delivered, I was told they refused to deliver in "inclement weather" and that they would not just leave the flowers at my friend's door, per my request because it was "too humid" that day. I told them my friend and I give explicit permission to leave the flowers at her doorstep (she even put a note on her front door saying the same). I was told they would try again the next day, but it was weather dependent AND the delivery person stops delivering after 2p each day. After the 4th day of no deliver and beautiful weather, I realized I was being scammed. Either they didn't have the bouquet I ordered and just weren't telling me or it's a money grab and they assumed since I lived out of state, I would never notice that they didn't follow through with the order. Save yourself the hassle I went through, and find another "florist".

MAKE THE NEW LEAF YOUR "FIRST CHOICE" FOR FLOWERS!!!…read more ... is what's requested in "About Our Company" -- and I must emphatically agree! They DO, as also stated, "go the extra mile to make your floral gift perfect." Shopping online from Maine, theirs was the 5th or 6th on-the-ground real, in-town (vs. online) floral shop I researched, following discovering them here, thanks to Yelp. Nobody offered what was shown on the typical FTD or Teleflora, it seemed. Only, I needed something special for my friend, who'd suddenly lost her husband. Arrangements offered by others weren't right for my artistic friend's elegantly designed and furnished home and tastes, nor the expression I'd hoped to achieve. THE NEW LEAF's, however, were phenomenal. I was blown away! Never had I seen such beautifully designed arrangements -- indeed, "beautiful floral designs" -- which is why I chose them. I selected "Soft Serenity" for the balanced trio of greens, lilac and whites, and balanced artful composition, too -- only to be sad seeing what'd arrived had substituted some yellow and other flowers. Uh-oh... Calling Dina with my disappointment, however, I was kindly offered either a refund or to send again. We worked closely to ensure that softly serene design I sought for comfort was replicated as closely as one can... I'm so glad I did! My friend was just over the moon with superlatives! While the first was nice, the second was absolutely Wonderful, she'd said. And just now on the phone she shared how the arrangement was simply Magnificent. "Wonderful" and "Magnificent" are pretty exceptional descriptors of their designs... All-in-all, a terrific value and experience. I've saved Dina's number for the next time I need something special for my friend in Virginia Beach.

Fabulous local florist that knows the industry and understands customers' needs; they went above…read moreand beyond on a recent order for a friend that lost a loved one. At first visit, Sara and James were friendly, welcoming and knowledgeable. My vague wishes: "she likes low maintenance, maybe an orchid or an arrangement in the $75 range." She offered to create a fresh and unique arrangement in summer colors AND have an orchid dressed so I could choose; she even ok'd pickup outside of their normal hours. Turns out, I ended up needing it a day sooner...and they came through, calling to update me when needed. At pick-up, James said "I saw this peach double orchid and knew it was for your friend." That's personalized service at its finest!

I was in search of a same day arrangement to be delivered for a Homegoing service. After many…read morefailed phone attempts to locate someone who could accommodate, I came across Churchland's Village Flower Shop. I was assisted by Susan R. She listened to what I envisioned my final results to be. I described to Susan exactly what I was looking for. Susan was very accommodating and superseded my expectations! Thank you all for playing a role in providing comfort to the family!

This small flower shop is located inside Lawrence pharmacy. It may be tiny but they have a good…read moreselection of beautiful flowers. This is the third time I've purchased a bouquet for my mom and every time we are so impressed with how gorgeous the bouquet is! I called ahead and requested a spring birthday bouquet, I was so happy they were able to complete my order by the next morning, it was gorgeous! Who ever arranges the bouquets has a special talent! My mom loved her flowers, they light up our home! I will continue ordering flowers for special occasions from here. I also like that they deliver straight to your door as well. If you choose to go in the store to purchase, they do have several ready made bouquets available as well as single roses and other flowers such as carnations and balloons as well. I felt the pricing was affordable as well.

I ordered flowers from California for a friend in Virginia, and the experience was amazing. The…read morebouquet was just as beautiful as the photos, and the ordering process was quick and easy. The staff on the phone were kind and very understanding. I'm so grateful they helped me send something special during a difficult time. Highly recommend!

Always excellent. Premium selection for 2026 Valentine's Day was perfect, and as advertised…read more Delivery was as requested. Great value for the special day. The only place we shop for a reason. Thanks!

did a great job on my order - easy to call and get set up totally reccomend - fair prices and did…read morewhat i asked

I ordered flowers in May for a family member in the hospital. Received a confirmation email with an…read moreorder date noted BEFORE I actually placed the order. Flowers never arrived. I called multiple times. Responded to the automated text messages. Nothing. Files a dispute with PayPal and they did nothing. Thanks for nothing Norfolk Florist.

Beautiful arrangement to congratulate my daughter and her fiancée. Same day delivery and the…read morearrangement was more beautiful than the photo.

Very poor delivery and communication. Flowers for our anniversary were not delivered. I contacted,…read moreand spoke to Cathy 3 times to confirm the order (4:30, 5:00, and 5:30pm) and delivery status, each time being assured that it's on it way, it'll be there any moment. Last two times Cathy spoke to the driver to confirm and called me back - again it'll be there any moment. Finally, as we're leaving for our reservation at 6pm it's determined that the driver forgot the order and it'll be another 15 minutes. I cancelled the order. Luckily, my wife was less upset than I was. I assume you need to pay for "timed delivery" if you want good service. Yes, Cathy apologized and offered to redeliver at no cost on Monday but the anniversary was over. Too little to late.

I highly recommend Norfolk Florist & Gifts. The staff was professional and very kind, and the…read moreflowers delivered were absolutely gorgeous. They also followed up with a delivery confirmation email. I highly recommend this wonderful company for your floral needs.

3 roses and several carnations for 99.00. Every co-worker agreed this is outrageous for size. I…read moreorder regularly from different vendors, never had a presentation this tiny. Flowers are pretty, but this was 120.00 with delivery.

A few months (2), my dad transitioned and the funeral home shared this floral shop with us to order…read morethe arrangements. The customer service from the time we walked in and selected the floral arrangements leading up to the service was amazing. The floral arrangements were beautiful and met our expectations during one of the hardest moments of our lives. Thank you for your kindness and the lovely flowers and the ribbons. Everything was so nice. Everyone shared how beautiful the flowers were and this was one less thing to stress about. I don't have pictures but please trust my judgment.

Beautiful design and fresh flowers! They provide great service and on time delivery too.read more

I live out of state and wanted to send a sympathy bouquet…read more The assortment and quality of the flowers are absolutely amazing. I ordered in the late afternoon on the West Coast and they were delivered the next day. Thank you for making such a beautiful arrangement and delivering so quickly to the family.

need flowers for a special occasion or just want a flower bouquet in the Norfolk area? This floral…read moreshop is a wholesale store. You can order ahead if you need a bouquet that is needed and they will wrap up the flowers that you requested. However I didn't get a chance to pre order my flowers and the women in the front wrapped up the flowers so nicely when I visited the store. Super friendly and since it is a wholesale flower store the bouquets are huge for a reasonable price.

Cindy really helped me for picking out flowers for my wife .Very professional florist looking…read moreforward to coming back as a customer for life