Last evening I received the worst service I have received from and the Everything A Deal (formally Everything 5.99) stores. First of all, I was the second person in line and the cashier took over 10 minutes to complete the check out process for only a few items. When she proceeded to check me out, she had to receive a price check on every other item and the were all clearly marked. when ask why if everything had a price tag on them why did she need to get a price check, she said it looked like the tags had been tampered with, and was not so. This check out took over 15 minutes, this was very frustrating. Once I returned home after all that price checking I still was over charged on 1 item! I returned to the store and spoke to the manager on duty, Anita, she carefully sort through the items, (another 10 minutes wasted). I was then informed that I had $2.00 credit, for me to go pick out something. I told her I did not want to pick out anything that I wanted my money back, she informed me that we don't give cash back, I then requested a store card. This store need a training on customer service skills because over 35 minutes of my time was wasted and gas being over $4.00 a gallon to have to come back to a store to get adjusted. When all the cashier had to do is simply read a label correctly! Lastly, just because a store serve a certain demographics does not mean the do not have to give good service! I myself was offended by the cashier assumption that I had tampered with the tags! read more
