Still one of the best milk tea & bakery in the area. My husband tried strawberry tornado this time…read moreand he loves it. They are running promotion now with every 2 drinks you would get a free bread which they all are display on the counter. Always a special treat for us whenever we order tea & bakery from here.

Koala is on my regular rotation when I don't feel like cooking…read more I haven't ever had a bad meal. Cost is reasonable for the food served. The Boba drinks always taste great, the boba is perfect and plentiful. The chicken is served hot and fresh as are the fries - don't miss out on the Szechuan seasoning! I've eaten several of their dinners with rice and always thought the serving sizes were good as well as the flavor. My personal favorite is the purple rice burrito with chicken, eel, and shrimp. It's tasty and filling and satisfies my cravings every time. Go here! Support local!

I have been going to this ice cream shop for years. I will drive all the way from Charlotte to get…read moreice cream instead of the local Dairy Queen because the quality of ice cream is superior to any chain store around. I took my family there again this past Friday and although Old Town was busy with events and the line was long, the service was speedy and the staff was friendly. The best part is that they will alter any standard product to make it exactly how you want it and who else has lemon ice cream??

6 dollars for ice cream nachos. Seeing all these wonderful post looks really good…read more Was told no toppings candies just ice cream and waffle chips. The service was not there. Tried asking why and was met with no add ons or substitutes. Wow a chocolate ice cream cone would have cost less.

This little shop has the best cupcakes and cookies. I will say that I've never tried their pies,…read morebut I will sometime soon. The owner is super nice and friendly. The shop was busy when I was there, but the customer service was quick. I got cupcakes and they were delicious

Brownies are one of my favorite foods, so I knew I had to try the build-your-own brownies at Sugar…read moreShack. The only "negative" thing I could say is that the brownies are so good, it's almost a shame I was encouraged to put any toppings on them. The toppings choices were great, but next time I go, I'll be getting a plain brownie because they were that good!

Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

A colleague of mine who attended Michigan State highly recommended this ice cream parlor due to the…read morefact I came to the area with my family. I'm not much of an ice cream person, but I definitely wanted to satisfy my sweet tooth even though the weather wasn't cooperating on this particular day. When I got here the line was really long, which is to be expected because of how popular it is. Thankfully the crowd moved smoothly and was able to place my order after about 15 or 20 minutes. We got the Spartan Swirl, Blueberry Pie, Cookie Jar and Chocolate. I thought everything was delicious, and my kids enjoyed their perspective ice creams so that was a plus. The place also sells frozen meat and random merchandise, which I guess makes sense since beef comes from cattle which also produce milk. Overall I like the place, but I think they're a bit overrated in that I probably would have been happy going anywhere else for ice cream and be just as satisfied. I'm sure it's more appealing to those who attended the school and created memories of coming here during their years as students.

Came here on a Sunday afternoon and there was a long line. But it moved pretty fast - only took 15…read moreminutes for us to get to the front of the line! The flavors that were offered for the day were pretty sad though - not too many choices. My brother and I have a peanut allergy. The chocolate chips in the mint chocolate chip flavor are cooked in peanut oil, which is so random to me. So they kindly gave us a new scoop of a new flavor since we couldn't eat that.

Absolutely love it! The ambiance is cozy and the staff are very friendly. I had muffins with coffee…read morewhich were both good.

Friendly service. Amazing baked good! Great breakfast/brunch food. Indoor and outdoor seating…read more Outdoor area is dog-friendly.

Visiting the delightful, open and bright bakery is paired ever so nicely with also stepping foot in…read morethe Knapp Building. One of Lansing's architectural historic gems! Sweet Encounter is black woman owned and is tucked perfectly on the first floor, just steps from the entrance, which is on Washtenaw St. There is plenty of pay by plate street parking and a paid parking lot directly across the street from the entrance. I was warmly greeted by a team member who stood behind a case of fantastic looking gluten free delights! There were also some vegan and soy free options. I selected the vanilla cake strawberry cupcake and a frosted sugar cookie. The cupcake was moist and delicious and the texture was spot on! The cookie was adorably decorated in a white flower pattern and the frosting was delicious! I look forward to trying more gluten free options in the very near future!!

Love, love, love this bakery. My new obsession is their GF/Vegan cupcakes in a jar. Red Velvet and…read moreSalted Caramel are my very favorite! Thanks so much for such an incredible delicious option for those of us with allergies!

Visiting the area and I had a milk tea with boba. It was well made. The boba was the right…read moreconsistency and the sweetness was appropriate. It's what you would expect from a milk tea, which is what I want. The guy working there was nice. The drink was made fast. It's a cool place. Bakery items. Crepes. I'll visit again before I leave.

Worker was not super friendly and slightly rude When he…read moreforgot one of our drinks which can happen I stated to him that he missed one and he came off very offended and said look at your receipt that's what you told me Also did not have coffee that day