Charles was called to install extra lights in my home office and an outlet behind my TV. His price…read morequote was reasonable but his customer service was excellent. A situation arose while the work was being done and he ensured that it was fully corrected before he got paid and was particular about my complete satisfaction. I have had several work done in my home but this customer service was outstanding and top notch. With Charles at ESS Electric customer satisfaction is premium. I'll use him again, and again. Thank you

Charles installed a new outlet in my bathroom for a new toilet. He was very responsive through the…read moreentire process, gave a very fair itemized invoice, was respectful of my home and time, and did an excellent new outlet installation. I would highly recommend ESS electric and would use this company again in the future. Nice job!

As a retired developer and builder who owns rentals and whose HVAC trade guy finally said, I'm not…read morerunning service anymore, even for you. I personally thought they offered a stark contrast to all the PE nonsense in the mechanicals trades. I won't mention names to protect the guilty. West Jefferson is dual or tri-licensed so I don't have to fight getting the correct trade to the site when there may be black iron or a control or manifold leaking from a furnace. I've been around a long time and I was pleasantly surprised and satisfied.

Kaleb Boyd was here today (on time) to fix my garbage disposal issue and rectified the problem I…read morewas having very quickly! He was knowledgeable, professional, efficient and very friendly. He also educated me on using the disposal. I highly recommend him, as well as West Jefferson Plumbing and Heating!!

My mother's house lost partial power, including her furnace, around 9:00pm the other night. My…read morehusband and I take care of her, so we immediately starting looking on Yelp for an electrician. We have been taken advantage of many times in the past, so we were already tense about the entire thing. We found RJ Howard Electric and gave them a call. They open very early in the morning (7:30am) which is nice for stressed out folks like us! We spoke with Rick and explained the situation. He was able to schedule an appointment for 4:00pm later that day. Rick showed up right on time, 4 o'clock on the DOT, and called my hubby for more information on what what happening in mom's home. He went downstairs and checked her circuit breaker and after less than five minutes of investigating he already knew the issue. It was the line outside on the pole, which is an AEP problem. Not only did he call AEP for my mother and arrange for them to fix the outage, but he provided us with the ticket number so we could track the progress. On top of all the good news, he also only charged us a minimal fee for his services. We were so relieved and appreciative and cannot say enough good things about this company. We have some electrical issues at our house that we have been putting off over fear of getting taken advantage of, but it's comforting to know we have a reliable, honest electrician to call now! Thank you, Rick!!

Excellent service at an excellent price, and completed the estimate and work in the same day.read more