I just walked out of the store. I went in with my bf, he needed stuff for his truck. At first the…read moreone employee opened the door for us. We looked for what we needed, i walked around because i didn't actually need anything. While my bf had a question, the guy answered it and attempted to look it up for us. After that we figured it out but i listened to the employees chatting while my bf finished up. The employees literally hate their jobs. It was the conversation they were actively having. The one guy who opened the door was complaining about how he handled a call with a customer, the was complaining about the job. The girl was agreeing. Then another employee walked in and literally said that he hated his job. Do not work in customer service if you don't want to handle customers... it's that simple. Your entire job is customer service, if you don't like it find something else, but complaining in-front of countless customers is ridiculous, and sad.

Handy. Helpful, friendly staff. Decent selection of supplies. A little hard getting into if there's…read moretraffic, if you're coming from Polaris.

Got me in and out to change a flat. Super friendly and cut me some slack on the price.read more

My husband bought a motorcycle from Iron Pony and we had excellent service from Tom his salesman…read more Also, Logan and Derrick in the finance office deserve a gold star for their absolute honesty. My husband overpaid and while counting the cash they returned the extra $100 bill. At this time of the year they are really busy. I would recommend coming during the middle of the week.

Please warn all customers to avoid the AutoZone location in Westerville Ohio. After them putting…read morethe wrong antifreeze in my car I now have to pay to have my radiator emptied and flushed. I wouldn't want anyone else to have their car ruined If rating less than 1 was possible I'd rate 0

The guy that helped me out went above and beyond. I was very happy with the service they provided!read more

Just wanted to give a huge thank you to the gentleman today that actually didn't think I was a dumb…read moreblonde.... Unlike AutoZone down the street. He took the time to locate the part, and I brought a piece in to make sure that it fit. I would say this is a female, friendly auto parts store. Ladies DON'T bother with AUTO ZONE as you will be looked down on. This men are professional gentlemen eager to assist. Thank you Kindly, Blonde in black Audi TTS

Based on my last online review i've decided not to do anymore online purchasin. my experience…read moreyesterday was horrible. I tried ordering a part needed that day my preferred store was unavailable another location had it so i ordered it, drove all away across town and I was told it would not be there until tomorrow.

man, what an outstanding operation. I researched what I needed for my Audi, and Interstate had it…read more I walked in on a Saturday mid-day, gave him the item number, and in three minutes I was out the door. He was the friendliest guy imaginable. AND he gave me a discount without my asking. I expected the whole "it costs this much but you have to pay a core charge, you'll get that back when you return the old one" but nope. It was a very simple transaction. A couple of weeks later I take the old one back, because what else would I do with it. I just wanted to drop it off. A different guy, every bit as friendly as the first, said "hold on, it's worth something to you" and handed me a fiver. Are you kidding? I was just expecting to get rid of it, but I walked away five bucks to the good. 100% I would recommend this location to anyone.

Highly recommend! Was in and out with a new battery within 10 minutes while staying comfortable in…read moremy car. Quicker than an oil change and all the employees were super nice and knowledgeable!

I stopped by this place to ask if they could install a mesh grill on my car - I had the grill in…read morethe trunk of my car. They said that's what they do and installed my grill right there on the spot - no appointment was necessary. The entire install completed by Chris took 30 minutes. James was the person who greeted me, took down the details and got me going right away. Pricing was very reasonable and I would not hesitate to go there again for future customizations!!

Wanted to get my front side windows tinted on my car and used the "Projects" feature on the Yelp…read moreapp. It contacted several businesses on my behalf. Auto Additions consistently responded; which made them very easy to work with. The building is in an industrial area but very clean inside and out. I've been to tint shops that were "holes" but this was not. It gave a good impression of the e quality of service. Service was good and they got me in at my appointed time and done at a good time. My only gripe is that I wasn't aware of the price until afterwards. The job was flawless, nonetheless. First time I've ever had a tint job where I didn't have to go back. I will absolutely be using their services on my next vehicle.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

(I wish that I could rate it at zero)…read more I went into this store today to buy approx. $120 in wiper blades for my 2 cars. while attempting to have the counter associate look up which ones that I needed, I developed a medical emergency which required me to use the rest room (I am a prostate cancer survivor.) Long story short, Christina the manager, pointed to the sign on the door which read, no public restrooms. Learning opportunity for Christina: Show some compassion when a customer says they need to use the restroom in an emergency. It would have resulted in a sale. I hope that she never has to endure the embarrassment that she caused me today. Based on today's experience, I will NEVER patronize another NAPA store!

Ordered a part online with the NAPA website saying the order would be ready in 30-minutes. Arrived…read morean hour later to pick the part up only to have the parts person (Paul) advise me the order was not ready. He said it would be another +2 hours if I cared to wait. (!!!) I asked why the NAPA website said the order would be ready in 30-minutes from the time I placed the order. He said the NAPA website has a default setting of 30-minutes but it is not always accurate. Wasted trip. Cancelled the order.