After losing almost all power in my house, I called my regular electrician and another large…read morecompany and both said the only way they could help me was if an electricIan finished early. I was given an option for an appointment 3 days or 2-3 weeks out. After reading a number of positive recommendations on Nextdoor, I called Craftsman. They were able to give me an emergency appointment later that afternoon. The tech called an hour before arriving and was able to troubleshoot and repair the issue in the 2 hour minimum required for emergency calls. I was pleasantly surprised at the reasonable total due. Their customer first emergency call system should be an industry standard. I'll definitely call them again.

I contracted Craftsman to wire a very extensive basement finishing project that I started over a…read moreyear ago. This was my first experience with Craftsman, and my impression going in was that they have a reputation for being expensive. While they were not the low bidder on my job, the level of professionalism, quality, and peace of mind that comes from a job well done is entirely worth it. Their system for quoting, approving the job, and scheduling the work is very impressive. The gentlemen (and that's exactly what they were) who came to do the work were completely professional, friendly, and efficient. Given the size of the job, there were remarkably few areas requiring clarification, and these were communicated efficiently and effectively. I couldn't be more impressed.