Great experience. Getting ready for our second summer with…read moreour pergola and feeling greatful for the cover over our outdoor kitchen. Looking good.

This company was wonderful to work with. They were kind, knowledgeable and quickly gave us a bid…read morewith many pricing options. We went with the patio cover that had stucco pillars to match the house. They did an excellent job. We love it and will be using this company again!

We selected Affordable Landscape from a list of landscapers our realtor recommended, and are so…read moreglad we did. Our entire property was a mess of 8+ years' worth of weeds when we bought our house last year, and Affordable master-minded an amazing transformation. Mauricio, the manager who oversaw our job, came to our home probably close to 20 times to fine tune our design, offer advice, provide ideas for water-wise plant material, and teach us tips/tricks to maintain our new lawn, new trees, and new plants. He is clearly a dedicated and passionate professional, with a talent and true love for his work. He even brought us home-grown veggies from his own garden and taught us how to prune our garden boxes to grow the best-tasting produce. The crew itself was outstanding, as well. Working 10-12 hours per day, they showed up each morning with enthusiasm and professionalism, and worked extremely quickly to dig up the old and install the new (patio pavers, new concrete, gravel, mulch, new sprinkler and drip irrigation systems, new gas and electricity lines in the backyard, the list goes on). Led by two excellent foremen (Chucho and David), the crew accommodated many design changes on the fly, and we are really happy with our new landscape. Their work is guaranteed, and when spring comes, we'll be bringing them back to help us with some additional planting. Highly recommend!

I called for a quote on potentially three residential homes. I spoke with the operator who said…read morethey would get back to me. Nothing. They called me the next day and again said someone would call me. Nothing. Terrible communication. I guess they don't want business.

Everything went super well with Daniel and his team. We had a few very specific requests but also…read morewas unsure about some of our options. They took the time to be thorough and give us so many choices. They absolutely went above and beyond what we could have even imagined. Our deck was high and we have small children, they were very cautious and safe as they built the deck. I would 100% recommend them and their value is unbeatable. They not only produced something of excellent quality, they were a reasonable bid. I really appreciated the entire experience, from their kind and friendly nature to their amazing service and work.

I contacted Daniel for a quote and he responded immediately! He got me into his schedule quickly…read moreand did such a great job with my deck. His crew are very professional and respectful. I will recommend Diamonds Decks and Fence to all of my friends and family!

Asked Cottonwood to check the drip irrigation at my residence because it was old (early 90s). I…read morehave it checked regularly (2x year), but a few trees looked worse (extensive landscaping). I was told I needed all new valves (2 boxes x 3 = $300). They returned to install and proceeded to completely dig up both my valve boxes. Then I was told that I needed to replace my entire drip irrigation system, and it would cost me $8,000. I halted work, paid them $150 for their time, and called TWO other landscape companies. The first landscape co. (had serious reservations reg. Cottonwood's work), proceeded to repair both boxes to new condition for $500. The second landscape co. (thought the first co. did great work / more reservations reg. Cottonwood) proceeded to physically check and repair the entire system. It cost $350.

Unfortunately my Experience with Cottonwood Landscapes was very much like Brent. D.'s. Cottonwood…read moreLandscapes re-landscaped about half of my backyard and built an outdoor kitchen and fire pit. The first thing you should know is that the Owner, Dan and his brother, Nate, are very good at selling you a bill of goods. They are very personable and very smooth talkers. The problem comes later in the delivery of service and product. Their line is that Cottonwood isn't the cheapest company, but they are by far the highest quality. Since I was looking for quality and Dan was very convincing, I went ahead with them, even though their bid was the highest. In my experience, they are both very expensive and very poor value, for what you ultimately get. 1) Their contract was very heavily weighted toward advance payment with a large majority of the payment being due before completion. I negotiated something more reasonable. And the contract did not specify the size of the plants they would be using. It didn't occur to me that I'd be ripped off with sparsely placed, very small plants, so I didn't ask that the contract specify their their size in laymen's terms - my bad! 2.) The quality was poor. ALL of the plants were all incredibly small. And because I hadn't thought to get that in the contract, I had no recourse. I was told by Nate that everything they planted was designed to grow and fill in fast. No reasonable person would look at what's been planted and say that it looks full, in year 3. We were definitely overcharged on plant size and quality. And parts of the install were not only sparsely planted, but with absolutely no rhyme, reason, symmetry or pattern. Basically the plants were just randomly stuck in the ground. When I asked Dan about it later, he told me I hadn't asked for a "formal" style of landscape design. Wow! 3.) Throughout the projects there were repeated attempts to get me to accept product that was damaged (fire pit ring, fridge door, grill cover, granite), and work that was unfinished (grill cabinet, landscaping). When I insisted that the items be addressed, almost every issue required multiple calls to Cottonwood, with most resulting in promises of returned calls which never came, or a promise to be back on site at a certain time, which didn't happen. Then when they did finally return, it would be with no advance notice. And there were several instances of them not accepting responsibility and trying to blame the condition of things on me (fridge door, dead tree, dead plants). 4.) Very bad communication, especially after the install, as stated above. On both projects, they requested final payment before final completion, with the woman doing so being quite demanding and borderline rude. And once they are paid, they don't want to speak with you again. It literally took me months to get them to address a dead tree. Twice! The best quality of service and response that I had in dealing with them was by far and away from their electrical and plumbing subcontractors (Marathon Electric and JR Broderick Plumbing). 5.) They nickle and dimed me to death. They don't tell you in advance that they will plant so sparsely with such small plants that you will want to add plants (that they will charge you through the nose for). They don't tell you in advance that you will need mulch or wood chips (that they will charge you through the nose for). They also don't tell you that the cheap mulch product you are being charged through the nose for bleeds color, which your dog will track into the house. And on one visit when I asked Nate for a quote to sell me a couple of shrubs to replace ones that the dog had chewed, I was quoted a price that was TWICE the cost of the same plant type at Millcreek Gardens (not on sale and 50% larger than the ones Cottonwood planted). That's when I was certain I was being taken for a ride. 6.) When I tried to get them to replace a pine tree that died within 8 months, it took easily a dozen texts and calls and several months. They finally replaced it when it became apparent I wasn't going to just forget about it. When the replacement tree also died within 8 months, it took even longer for them to come back, and when they did, they accepted no responsibility and advised me that they had "done me a favor" by replacing it the first time, because their warranty is just for "workmanship". Workmanship? On live plants? Shameful. In summary: My experience was bad communication, unresponsiveness, being put off, value less than promised (and less than reasonable), warranty not honored, and overall bad customer service. If you have yet to make the mistake that I did and are still considering using them, I strongly suggest you to get in the contract a reasonable payment schedule, the size and number of plants to be used, and details of their warranty. And then be prepared to have to work your butt off to get them to deliver what they promised.

We requested new retaining walls, replacement of driveway, and a new sidewalk. They kept us…read moreinformed about the next steps along the way and the work was completed on time and to our satisfaction. We overlooked one item with our retaining wall but they were able to accommodate our request and the addition worked out perfectly. Hard workers and pleasant to work with.

Great service. Best price I could find. Was able to get the job done right away. Kept me informed.read more

Empyreal Deck Builders did a beautiful job on my deck. They went the extra mile to take care of…read moreplumbing and rain gutters to ensure I had the best outcome. They did outstanding work and had great customer service. They communicated throughout the whole project and completed the work on time. I would highly recommend Mario and his team.

Timely, responsible and professional!! That's what I need for my deck updates!! Very pleased with…read morethe service and plan to use in the future...

I had made an appointment for an estimate on a patio cover 2 weeks in advance...the guy never…read moreshowed up or bothered to call...I had wasted half of my day. This experience gives an impression of a 'flaky' business. Take your business somewhere else...Find someone who is prompt and have some sense of professionalism to do your business with...