I've been to Serenity Health and Wellness Center many times before for a massage but never to the…read moreNail Salon. I had a gift card and an event to go to so I decided to take advantage of it. I was very pleased with the gentleman who took my call to get me scheduled for three different services as the online booking isn't very user friendly (that could just be me though.) This was a complete 180 from the last time I tried to call when the woman seemed very burdened by me trying to make an appointment over the phone. She was not at all helpful and I ended up putting off this appointment even longer in fear I would burden someone else. When you walk in you're instantly hit with the most delicious smell (I really need to figure out what that is!) There's a waterfall as seen in one of my photos as the first thing you see when you walk in which I just adore. I was greeted by the receptionist, Abby and she was delightful. So vibrant, sweet, patient, accommodating, explained everything well and answered all of my questions with grace and knowledge. One thing I would change is having what I assume was the staff lounge door wide open. It's kind of like Disney where there's something about seeing the hidden areas that makes the place lose some of its magic. At the wellness center there is a certain ambience and professionalism. Continuity at the nail salon would make the place even better. Having said this though, it is more upbeat like a salon so I can see why there might be a bit more leniency in this area. I had no wait and was taken back to a nice room all to myself where I received my foot salt soak (I chose the detox blend) and the infrared sauna. While soaking, I had the best chair massage ever. I was asked if I wanted to put my phone and belongings on the bench next to me and I should've just put my phone down because I was immediately transported to a place of transcendence. The tv with the gorgeous scenery was a big help. I didn't look at my phone once. I don't know what can be done about this but another thing I would suggest is getting the sauna floors underneath the boards where you step in dusted. I then had my luxury manicure with gel polish and Emily did a phenomenal job. She was super friendly, personable, and seemed to love what she does. I just absolutely cannot wait to come back!!!

Three of my nails fell off within 30 hours of getting them done. I went back to get them redone,…read moreand they charged me over $10. Then, one of the nails they fixed fell off within 48 hours. It's absurd that I pay a lot of money for these services and a tip when they do not even last, then have to pay more when it's their fault?? Never going back again.

I had a pedicure with Bethany, I had never been here before but I loved the way the whole salon was…read morestylized. Music was playing loudly enough to be enjoyed, but not so loudly that we couldn't hold a conversation. Everyone was very friendly, sometimes when you go into nail bars they are either so bougie I am uncomfortable or so ratchet that I am uncomfortable. Haha! But Polished is just right! Bethany did a great job on my pedicure and I can't wait to come back.

Sam is such a sweetheart and does fantastic artwork and nails. Making them the right shape and…read moreperfectly smooth

Sam is great! She's very particular. My nails look fantastic, fingers & toes. This was my 2nd trip…read more& I will continue to come back.

Good at customer service but really rough with hands! I showed the owner who did my nails the…read morepicture of the nails I wanted once and then in the middle of it I asked if she wanted to see it again and she said no, the design looks nothing alike. Colors are off and it's sloppy. She did the link perfectly like I wanted though. Very overpriced. She literally filed my cuticles instead of cutting them...

After coming here for years for pedicures, I've figured out when to come in without a wait…read more Evenings. Please verify their hours beforehand. All staff, in my opinion, are quick and courteous. This evening I didn't even have a 5 minute wait!

Yhey do great work and the service is really great .. i had heel surgery and they were very careful…read moredoing my pedicure

veryyyy good great service i absolutely love them definitely will come back:) very kind and went…read morevery well

Needs a better walk-in to appointment process. If a client has an appointment scheduled, a spot…read moreshould be allocated for that client at their appointment time. If they don't show within 10 minutes, then absolutely give that spot to a walk-in. I've come in with an appointment before and been told they were 'slammed.' What is the point of making an appointment if it isn't taken into consideration until you actually arrive? One day I had a 5:30 appointment and didn't get a chair for over 30 minutes because they had overbooked appointments and continued taking walk-ins. I've been coming here since they opened, and unfortunately, the scheduling process has become chaotic. I like this salon, but appointments should actually mean something.

Wonderful staff with beautiful services! I love coming here! Highly recommended! Fast & friendly…read morewith beautiful colors!

I went to get my nails filled in today and I always will wait of I have to , for Tina ...she's so…read morefriendly and detail oriented , she doesn't miss a thing , if I could give her more than 5 stars , I would I had looked for a good nail tech for so long , I dont have to look anymore

Wow! What a place. Relaxing and comfortable atmosphere! Great staff and wonderful treatment by the…read morestaff! I highly recommend! The Pamper Pedicure is what I got and it is definitely worth it!

Great place to get nails done love the fast service and pleasant conversation with employeesread more

I really enjoyed my experience at Elevate Nail Lounge and felt it deserved a Yelp review!…read more First of all, I was able to get in last-minute for a 10am appointment, which was awesome. Once I arrived, the salon was bright, clean and overall very cute & trendy. I was also offered coffee. The nail polish colors were adorable and had matching gel colors to go with them. The nail polishes themselves were more natural and free of harsh chemicals. The owner, Sydney, did a great job on my gel manicure and regular pedicure. My gel manicure lasted for month than two weeks. Woo! Sydney was very personable, professional and easy to talk to. We even talked about true crime! I wish her the best and will definitely come back.

Had a good experience my first time in! Really appreciate…read morethe homey mod decor and cleanliness! Liked the unique chairs and bowls for pedi...comfortable and cute! Sydney did a nice job and very friendly!