I was able to get an appointment for a pedicure within hours of my call! When I spoke to Lisa,…read moreduring my inquiry call, she was genuinely pleased to be able to accommodate my specific needs. Upon my arrival, Lisa came up to me and greeted me like I was a dear friend. Her nail salon was clean, welcoming and properly outfitted with all of the equipment for a bridal party's services. Shelly was my stylists and couldn't have given me better service! She performed all of the processes with deft professionalism. I will be back again!! (Since I opted for no polish, I won't post an image . . .)

These ladies are fun! Great place to relax and converse, and right next to Barry's Bagels so you…read morecan make some deluxe me-time or a friends day out of it! So many colors to choose from - primarily OPI, but also China Glaze, Taylor Morgan, . It's well ventilated in here, never any of that old nail salon scent, very clean, comfortable massage chairs (new this year!), good music. We come for the pedicures, which were $55 at the time of this writing. We come in with three people and they never have trouble finding space for us all at once in their schedule.

Highly annoyed! I booked two pedicures for myself and my…read moresister in law She is getting married this weekend and we waited to have them done together. I sat here for an hour and 15 minutes while my sister-in-law got a pedicure and never got service. What is the point of scheduling an appointment if they're not going to honor the appointment. I have been getting my nails and toenails done here for years. The last four times I have come in here. I have waited way later than I should. I have left to get coffee, I have to go to the store. I have been understanding and accommodating. I am finished. I have spent thousands of dollars in this salon and I will never again walk through these doors again.

Good experience I walked into no appointment…read more I was welcomed right in , I was given a bottle of water right away I think I got a good pedicure I will go back

I had a pedicure with Bethany, I had never been here before but I loved the way the whole salon was…read morestylized. Music was playing loudly enough to be enjoyed, but not so loudly that we couldn't hold a conversation. Everyone was very friendly, sometimes when you go into nail bars they are either so bougie I am uncomfortable or so ratchet that I am uncomfortable. Haha! But Polished is just right! Bethany did a great job on my pedicure and I can't wait to come back.

Sam is such a sweetheart and does fantastic artwork and nails. Making them the right shape and…read moreperfectly smooth

Jenny is such a skilled nail artist! I think this is the prettiest and neatest manicure job I've…read moreever had. Only four stars because when I arrived at opening time, I went to use the bathroom and there were dark, dried golden-yellow pee stains all over the toilet seat. It was as if a toddler had used this bathroom the night before. The stains were old. If not for Jenny's skills, I'd not be returning. I'll be sure to use my own bathroom before I come for my next manicure. Seriously though, that toilet seat was gross.

Took my daughter and 2 granddaughters to get our nails done. My daughter's turned out ok with the…read moreexception that we thought we were getting acrylic full set. One granddaughter showed a picture of what she wanted. They tuned out nothing like it. My nails were absolutely horrible. I have grooves and bumps in every one of them. The tips were also cut crooked. When I pointed that out to her, she said that wouldbefixed in the next step, which never happened. I showed her the bumps, and she replied with "what's wrong with them." She was too busy on her phone, watching the door for a repairman to show up for her car. And afterwards. When I wanted to speak with manager,no one was around. Spent 360.00 on the 4 of us just to turn around and file to fix the ends. I live out of state so to go back wasnt an option not that I would anyways.

I went in for a cut and color, and unfortunately the entire experience went very wrong. During the…read moreservice, my stylist made a noticeable mistake--there was a large chunk taken out of my hair. Instead of acknowledging it, she insisted it was just my eyes focusing on the contrast between colors. That response alone was frustrating, especially when the issue was clearly visible. The owner, Sarah, was brought over to fix it. She did address one side, but the other side was left uneven and still needed to be matched. Instead of completing the correction, she shifted her attention to her daughter, who also works there, and focused on doing her hair. When she returned to me, she simply said she had been working all day, was leaving, and that my cut would be complimentary. While I understand the gesture, I expressed that I didn't want a free service--I wanted my hair fixed. Unfortunately, there was no interest in making that happen. The appointment lasted five hours, and by the end of it, I was completely overwhelmed. I can have grace for a newer stylist making a mistake--what I can't overlook is the lack of accountability and professionalism. A simple acknowledgment and apology would have gone a long way. What was most disappointing was the owner's response. My husband called the next day on my behalf because I was so upset, and she never returned his call. Hair trauma is real. This experience has left me anxious and honestly afraid to trust another stylist. Very disappointing overall.

BlueBird studio Toledo Ohio. Taylor does an amazing mani everytime! And Sarah Jones amazing cut to…read morecurls every single time! The homie, cozy, tight community keeps me coming back regularly!