Beautiful space with thorough skincare treatments. I had a facial today with a technician who was…read moreapparently "in training." She was thorough, but not very gentle. There were a lot of hot towels involved but no steam. I feel it takes some effort and time to get to know a new provider and for her to become acquainted with a new client. I would give it a 3 out of 5 for a first-time visit.

Fantastic service and the best facial I've ever had!! Hana is so easy to talk to and an expert at…read moremaking my face glow!

already had my shape, she asked me if I only needed a touch up and went to town messing up perfect…read morebrows! I always get threaded and now my eyebrows are destroyed.. well one is she wasn't allowed to touch the other one! I'm furious!! I no longer have perfect brows after all of 10 mins in this place

Went in today,no wait(the mall is ghost town).While there I didn't realize one eyebrow was a little…read moreuneven,no big deal,I can pluck a couple of eyebrows and be ok,but the cream she put on me caused an instant allergic reaction with hives by my eyes.Luckily I was able to wash it off immediately and I am ok,but it was not looking good ,and it happened instantly.Much better hours later.

Ian and I loved our cuts and the service. It was our first visit, but definitely not our last.read more

I just recently starting coming to get my nails done by Katrina and it's been the best experience I…read morehad getting my nails done.

My first facial yesterday with Stephanie, I felt as though I though I was melting through the…read moretable! I had no idea what to expect, my husband surprised me with this as a birthday gift:) We walked in to a very warm welcome and friendly staff. Stephanie came to bring me to my room, I had no idea I was able to lay down on a massage table and totally relax! She was quiet, professional and gentle. One of the best experiences I have ever had! Thank you, Stephanie!!

Today I came in and got a very relaxing deep tissue massage from Mindy. She always does a wonderful…read morejob taking care of me. It is always very nice to go to Bella Soul Spa because everyone is very friendly ,professional , and knowledgeable of their products. I will definitely be coming back. Kathy

I got so LUCKY!!!!! So glad I made the drive to this amazing…read moreshop! They were so knolagable and friendly! I go in Monday for my extensions!!!! If I were able to get in sooner,I would have! I forgot the name of the gal who is doing my hair Monday,but stay tuned for pictures and my experience! I know it will be great!

Professional expertise High skill level to address complicated issues. Took me w no appointment…read moreto fix the catastrophic color and cut from another salon. Very kind and understanding. Knew exactly what to do while still being sensitive - Empathy with expertise. It doesn't get any better than that! Janet and Sonya are my new angels!

I was blown away by the quality of Joy's work and reasonable price…read more It was my first time getting a back waxing and Joy made me feel comfortable and confident. She is very friendly and extremely knowledgeable about her craft. She explained the process before, during and after and was able to answer any questions I asked. Thanks Joy!

Joy is awesome. She is excellent at making me feel comfortable while she skillfully works her…read moremagic. I'm always surprised at how quickly time flys by.

I usually get my mani & pedi at the same time but my favorite pedicurist is on vacay! The quality…read moreof my nails is always SUPERB and no chipping or breaking. Jana suggested a long time ago to get gel instead of regular polish and the techs do let you know when something you chose hasn't had good results. I appreciate them for doing so, but also maybe throw it away? lol They used to have a hard time saying "no" but as a regular I can scan the room and tell wether or not I'd be squeezed in. This place is really appointment only unless they're having a slow day. FYI: If you're a walk in and the say they have time but you see 5 people waiting and 3 techs, you should go about your day. With any salon, ALWAYS ASK PRICE BEFORE WORK IS COMPLETE and stop being afraid to say you don't like something.

This is my fourth time having my nails done here. I requested a Mani/Pedi and came in about 10 mins…read moreearly. I was sat promptly. I had to re-iterate four times that I only wanted clear gel, nothing more. The Pedicure itself was wonderful, even if they gave me an upservice I didn't ask or want. The older gentleman who was my tech then tried to get me out, and was very upset that I asked for the Mani part of the Mani/Pedi appointment. I provided him with nail color and a visual of what I wanted (Nude matte nail in a softer rounded almond shape). For reference, I had medium length natural nails. He then cut me square and to the quick in the fastest way possible. The polish was a decent match, but streaky and lumpy and wasn't cured properly. I was left with jagged edges along the nail , and bits of polish everywhere. The matte finish wasn't placed properly with chunks of shine everywhere. In the end, it looked nothing like what I requested. Then, I was charged for a full price Manicure but only provided with a gel polish change. Overall I spent $107 for a partially completed Manicure and a decent pedicure. I will not be going back. If I could, I would have refused payment or asked for a partial refund. The work was shoddy, rushed and I had to keep telling the tech multiple times what I wanted, even after providing a very good visual.

I had my makeup done here for a party. Unfortunately, I waited 45 minutes past my scheduled…read moreappointment time. While the staff was very kind and professional, I was disappointed with the final result. I had requested a smoky eye look, but the makeup was applied much darker than expected. Overall, the customer service was pleasant, but the experience did not fully meet my expectations

My review today is based on my phone experience with Tamera…read more I called her salon today after having dried up my tears after an arms-length interaction with Per Dona Salon where they told my husband who'd inquired for me, that they didn't have anyone who could "cut ethnic hair." I was at a loss, worried that I wouldn't find someone to cut my hair, now that I live here in Mount Vernon as of a month ago (originally from Scottsdale, AZ). I was hurt by the arms-length interaction with Per Dona Salon, so pulled up my bootstraps, and wiped my tears. Then I called Spero. She was courteous, used endearing words with me, was patient although I caught her in the middle of lunch eating before she had a meeting in 10 minutes. She also helped me to pair my stylist preference up (helped me to understand her website) with patience, and also listened to my sob story about how the Per Dona Salon interaction made me feel. Tamera is a genuine person (no fluff) and shared her awesome story about why she chose to open Spero Skin Spa Salon. Her vulnerability and raw nature make me excited to find a stylist right for me at her place. I'll start with Dani and see where it goes.