My granddaughter and I with my (2) great grandsons had early dinner yesterday. Dinner was awesome…read moreand we certainly enjoyed how well Kevin took care of us. We even enjoyed the humor when my granddaughter ordered a Shirley Temple. He thought it was the baby in a kids cup. We laughed because it was actually for my granddaughter. Thank you Kevin!! Janice Lopez Roska

I've been a resident at Olive Queen Creek for multiple lease terms, and while I want to acknowledge…read morethat the maintenance team has always been wonderful, my recent overall experience has been very frustrating. My renewal information was incorrect, and I was told it could take approximately two more weeks before the corrected renewal and lease documents would be available. This puts me very close to my 60-day notice deadline and gives me very little time to review the actual lease terms and make an informed decision about whether renewing is right for my family. I also raised concerns about how I was treated by a leasing staff member, and because of the timing of everything, I have been concerned about whether I am being treated fairly compared with other residents who receive correct renewal information with adequate time to review it. Management did eventually confirm that my concerns were addressed and provided an estimated timeframe, but I still do not believe residents should be put in a position where they may have to make an important housing decision without having the correct documents in a reasonable amount of time. There is also an ongoing rat problem that has been very upsetting. I have had dead baby rats inside my home, and I have been told that the issue is community-wide. The resolution I was given was that rat traps would be moved closer to my unit. For something this serious, that response has not made me feel confident that the underlying issue is being adequately addressed. As a long-term resident who has consistently paid rent and had no complaints against us, I expected to feel more valued and supported. Again, the maintenance team deserves recognition because they have been wonderful, but the leasing experience, renewal issues, and ongoing rat problem have left me very disappointed.

My fridge started only freezing half of the food in the freezer and barely keeping the food cold in…read morethe refrigerator. I put in a work order and the next day Mike was taking care of it. He took the time to explain what happened and why it wasn't working properly and preventing measures for the future. I appreciate Jared that.

The theater doesn't work, hasn't worked and they have no idea when it will work. They still give…read moreyou the tour and show it to you never mention it is not working. The realtors are friendly. The community is very friendly, we had more than one neighbor introduce themselves. The cleaning of the apartment was subpar. The light switches and handles were dirty, the places where you don't look such as under things and along the rims of showers and door frames were very dirty. Maintenance is very friendly and they come quickly but do not always call ahead like they are asked to do. They are responsive and things get done.

I rarely leave reviews, but I feel compelled to share my experience. I moved out of this apartment…read moreearly because the conditions were simply unbearable -- yet I continued paying rent through the lease term. Despite leaving the unit spotless and being told everything looked great besides carpet, I was still overcharged with unjustified fees with no documentation to support it. Throughout my stay, I raised multiple complaints about trash piling up in common areas and balconies -- including tires and other debris. Nothing changed. Security was nonexistent when needed, and management consistently showed a lack of concern or accountability. Most of the EV chargers were broken. The property looks great from the leasing office to the pool, but beyond that, you start to see the evidence that it's all for show -- poor maintenance, ignored complaints, and a lack of real care for residents. This place markets itself as "luxury," but it's far from it. If you're considering renting here, I strongly recommend looking into nearby home rental communities. You'll get better management, cleaner facilities, and the same rent -- without the frustration. Save your time, money, and peace of mind.

If I could give zero stars, I would. Management here is unprofessional, inconsistent, and not…read moretransparent with tenants. Out of my $750 deposit, I only received $196 back. They charged me $200 for "standard cleaning" and sent me an estimate instead of a proper invoice. On top of that, the washer in my unit broke six times during my 17-month lease. Each time, maintenance "repaired" it by drilling holes into the machine -- which voided the warranty. Rather than replacing it or fixing it properly, they kept patching it up, leaving me with an unreliable appliance the entire time I lived there. To make matters worse, they first sent me a statement claiming everything was finalized, then later said the unit was still being worked on. How can it be final if the story keeps changing? I turned in my keys on August 11th, and they were already past the legal timeframe to return or account for my deposit. The lack of professionalism, accountability, and fairness is unacceptable. If you value your deposit and want honest communication, I strongly suggest looking elsewhere.

Casey was so professional and exceeded every need and want for my family. From the initial…read moreinteraction to moving in, she was very knowledgeable and honest throughout the process making the move in process a whole lot easier for us! Casey thank you!

From day one the staff had been amazing Brittany and Kaitlyn were the ones that I dealt with mostly…read morebefore I moved in and they were so incredibly helpful. I was coming from out of state. They sent ipictures of the units. I was considering they measured walls for me so that I could order appropriate furniture and we're always ready to answer every question ...everything I was promised and told has all come true and stayed that way unlike other places that I checked to move to . Multiple places around here I was told one thing and then something totally different the next and something totally different the next day etc , but here it's been nothing but consistency and somebody that had the answers which was really nice to deal with! I lived in my last apartment for over four years never had good experiences with the staff and didn't talk to a single neighbor, but here Just the other day I was talking with some people in the pool ..a big group of us ...and we were all saying the same thing that moving here was the best decision because of the staff ..the amenities are always clean, and the people have been really friendly, including the residents and staff. The unit I moved into was brand new and no problems at all. When I had an after hours maintenance question I was contacted very fast.

the houses are very nice and spacious. the people who live in this neighborhood however are so…read morerude. i've had people record me throwing out my trash. people come to my garage recording. and multiple notes on my car every though i always park in my designated spot. and neighbors cussing me out for things i had no part in. it is very pricey in my opinion for how small the houses are but it was a good temporary home. keep in mind this IS a pet friendly neighborhood so you will constantly be listening to dogs barking

I witnessed a phone conversation my DIL had with Lucinda (Manager) concerning some issues that…read moreappear to mirror the complaints of other reviewers. My DIL was treated horribly. As a previous property manager of an apartment complex, this manager was very unprofessional and very condescending in her conversation. I would have been terminated if I ever spoke to a tenant in this manner. I was also there when when my DIL got information about signing the lease. She to was lied to about the terms and conditions of the lease because other fees applied after moving in that she was unaware of. Make sure if you rent here, you completley understand your terms. They ended up being completely different from what was being sold. Run away...don't walk if you are considering renting here. They take advantage of the fact that it is difficult to find an affordable place to rent in Queen Creek.

I've tried coming into this office to find a rental multiple times. Each time there is not anyone…read morein the office, with a sign that says they will be back at a certain time. It's a different return time each time, so it's not like they are just gone for lunch hours. Very inconsistent schedule. I'm not wasting any more of my time trying to guess what time I can actually connect with someone. I think we will go will Olive at in Queen Creek.

I love how much fun it is to live here and the events!! it's just the best! So much fun!read more

I had my tour with Sarah and she is so amazing! Not only then but even living here now! Anytime I…read moreneed to touch up on my paint or anything is wrong. I just give her a call in the office and she is always ready to help me! The amenities are great. I love that the dog park is big enough for my dog to run around and that I have my own small backyard That's private. Also, I love having valet trash because that's all a girl could ever ask for lol Can't praise this place enough!

Thanks to Sarah and Sydney, the internet issue has gotten much better. They both genuinely care and…read morehelp the residents with what they can; both are a huge asset. The grounds are beautiful and the garages are attached (many house rentals aren't). I now recommend Avanterra!

My air conditioning went out on 8/11 during an extreme heat warning in Arizona, and as of 8/20, it…read morestill has not been repaired. The temperatures in my apartment have been over 90°F, and my 6‑year‑old and I have been forced to live entirely in one bedroom with a single portable A/C unit. The rest of the home is unusable. The communication from the office has been extremely poor and often contradictory. On 8/18, I was told that a replacement A/C had been approved and they were simply waiting for an installation date. Then on 8/19, a completely different vendor showed up -- not to install anything, but to provide another quote, which means installation was never actually scheduled. We are now more than a week into extreme heat with no functioning A/C, no timeline, and no clear communication. We cannot cook because it raises the temperature even more, so we've had to order food daily. This situation has been unsafe, stressful, and completely unacceptable.

SERIOUS SAFETY, PRIVACY, AND RATING MANIPULATION WARNING…read moreProspective renters beware: Do not let the inflated rating fool you. This complex actively pushes residents to leave positive reviews just to artificially bump up their scores and hide the reality of what goes on here. The gross negligence, unprofessionalism, and total lack of basic human decency from property management--specifically Property Manager Amber and her staff--has been appalling. When faced with an active domestic violence situation, management didn't just drop the ball--they actively chose to look the other way. Even when provided with official court documentation stating that the defendant in an ongoing criminal case was legally ordered NOT to return to the scene of the alleged crime, management allowed him to remain on the complex grounds. They completely ignored a formal court order and compromised tenant safety. Rather than upholding their duty of care or taking basic steps to ensure safety, their response was complete apathy. They ignored urgent, formal documentation and refused to respond to follow-up emails, sweeping a critical safety matter under the rug. To make matters worse, this management team routinely violates basic professional boundaries. Instead of maintaining confidentiality, management openly fraternizes and gossips with select residents, sharing private tenant details and spreading rumors. Rather than supporting a tenant going through trauma, management let personal bias override their professional duty. If you value your physical safety, personal privacy, and honest business practices, DO NOT MOVE HERE. Town Center Apartments cares about inflating their reviews, not about protecting their residents.

I have been a tenant here since Nov 2025' and have nothing but kedos for the maintenance, office…read moreemployees, and especially the manager of the propert! She is not just a manager of the property but invest and gives her heart to this place and its residents! This is by far the best place to live at! FYI.. there is no such thing as perfect, but this place is knocking at the door!!

They have a known issue with the water meter in an apartment. Apparently the battery is very rare…read moreand they are having troubles getting one for the unit. So they are well aware of the issue yet can't seem to adjust the billing statement in advance of posting the total due, they seem to feel that letting the $60+ bill go into the monthly amount due is fine. This is the complex's problem not mine. Which means I have to take my personal time to tell them of the mess yet again. When the unit was occupied the average billing was between 30-40 dollars a month. They are well aware that the unit is sitting empty and has been for over 3 months, yet they seem to think that all of sudden a $68.00 water bill for August is fine the issue is reported not fixed due to the battery issue and the next months bill comes in at $53.+ Vicki the property manager is a bit uptight, she does not return a phone call to the correct person. Also for some unknown reason she feels she is entitled to speak down to other people.... The only things she needed to say to us was SORRY ABOUT THIS I'VE CORRECTED THE BILL. That was all she had to say or do. She is rude, she is short tempered, and refusing to speak to the person who pays the bill is never a good move. My daughter lived here for 10 months on a 15 month lease, My husband Cosigned for her, husband gave the office permission to speak with me directly as I pay all the bills. Not returning phone calls, acting like your better than us, trying to talk down to us by saying there is water running in the back ground....really it's rude to speak to people like this. Excuses don't work, do your job or find a new one.

Friendly, active residents who like to get together for on-site activities like dance class,…read moreyoga/tai chi class, walking club, pool activities, pickleball, Bible study, Art group (beginners & experienced artists), card games, weekly Bingo @$1/card & free candy, free movie nights, parties w/live bands, Friday evening get-togethers w/free soft drinks, beer & wine. Also offered are off-site trips to concerts & plays & special restaurants that offer dinner along with live music & dancing. One vendor plans day trips & overnight trips to Arizona attractions for a fee. There's a special resident group of folks who help other neighbors & neighbors who help neighbors on an informal basis, too. Plenty of places on community grounds to stop and chat with an individual or a group of residents. There's shopping, restaurants,& an ice cream shop a block away at Verde Ctr & a grocery store on the other side of-the street--so it's a great location. The ladies in the office are great;are helpful to residents, potential residents and vendors. They do a terrific job of helping residents planning events & parties & offering vendor names for cleaning your apartment. The apts & casitas (independent houses) have been well-designed, w/walled patios and balconies, all the appliances, too. Did I mention the friendly residents?

Beautiful community. Everyone is wonderful to work with. Apartments are a good size lots of…read moreamenities