This place is Horrible Run for the hills Every Building I…read morewent Into was falling apart, in need of everything, carpets full of mold, ceilings crumbleing and buildings falling apart

We live with keystone for almost 15 years. We never have a issue. The maintenance have always been…read morevery polite and respectful. Whenever we need anything they always respond. I highly recommend.

Unfortunately I have to agree with Andrea M.'s previous review from 3/5/2020. Three years later and…read morethis company is still one of the worst to do business with. I concur that they are extremely unprofessional to work with, completely non-responsive, and that they do not care about their clients.

The one star rating has nothing to do with their property management skills or lack there of. One…read moreof their pickup trucks (assuming that they have more than one pickup) was way back in my tractor trailers mirror as a well advertised lane drop was approaching on I-89 south in Vermont as you cross into NH. The I-91 on ramp to 89 is right there too. I was doing 67-68 mph and the speed limit just dropped to 55. Well the hero driving the pickup had to be doing better than 90 to catch me that fast. He cut over at the last second and he had to brake very hard and then so did I as well as the car that just got on from 91. I don't know how there wasn't an accident but there wasn't one. He did all that to take the next exit that I wasn't even taking. Smarten Up. You can't be lucky every time.

Been living at salsbury greens for 6 years. Im a mother of 3. I get a call from landlord, her tone…read morewas very angry. Blaming me for bed bug problem. (But I haven't had an issue with bed bugs until NEW people moving in.) She was telling me I didnt do the prep right for the pest people, people are still complaining they have bed bugs. I said to her well they came sprayed 3 times. When they came to do follow ups 5 different times I was never informed they were coming so I couldn't do anything. Thats also what the pest people said it wasn't my fault the landlord never called. Now my landlord is threatening to evict me and my children because apparently im not complying with anything. Ever since they sprayed last I HAVENT SEEN ANY BUGS! I told my landlord this but apparently the pest people said other wise which I think is ridiculous because all this company does is lie! Instead of replacing appliances they take parts from old ones and put them in. I finally got a new dishwasher after 3 years of trying them to get me one. If your a week late you get a demand for rent and eviction at the door for everyone to see. The landlord doesn't deal with tenant to tenant arguments or complaints. Landlord gets complaints on my children being loud threats to evict us over that. Dirty drug needles in the attic and also at the playground in the sand and in the pool area. There are drug dealers in the buildings they keep them here because they make money and pay rent on time. If your a family that has children please dont move here. I have been trying to move and I haven't found a decent place for my children. Or I would have already left.

If you have obnoxious neighbors like i do you'll have to take care of it yourself. Management…read moredoesn't do much and I've talked to the neighbors twice and they lied and ignored my request to quiet down. Guess I need a lawyer. I'm also surprised how many reviews I've read mention eviction for late payments, because if that's true my neighbors should have been kicked out months ago!

The property manager is not responsive to maintenance issues. My apartment smelled like gas and…read moreneighbors could smell it too. Reports of issues made via emails or the phone receive no response. Property maintenance is an afterthought and it shows (very sloppily landscaped property, regularly overflowing trash dumpster, torn window screens, no hot water, etc). This company just wants your money and does the minimum necessary to get their payment. I would recommend to rent elsewhere, from a more reputable company or a small owner, even if the rent cost is higher.

Looks at an apartment in Concord New Hampshire. Everything went very well! The gentleman that was…read morerenting appeared friendly and we had a great conversation. The only problem I had in the first week after seeing the apartment was when I followed up I had a very difficult time getting him to contact me back. He had mentioned he would call it a certain time and he would not he would call a couple days later. I didn't sweat it because people are busy. I got a call back from him a week or so after I originally came to look at the apartment and he said that he would love to rent to us. We were thrilled! We had made plans for my boyfriend to go see the apartment and for us to do and figure out the arrangements for the keys and payment. I never heard back from him. He was a call no call no show after making set plans. It's very unfortunate that he had to handle the business this way. Very unprofessional. I would warn anybody who works with this man in this property management. And if you get an apartment I would not get your hopes up to say the least!

Terrible culture and cliquey atmosphere wouldn't let me park my car. Very sad. Used to come here a…read morelot. RIP. Being nice is always a virtue

CPManagement has managed our 77 unit condo in Newmarket Nh for around six years now and I can say…read morethey have turned the place around. We had two other management companies prior and there is no comparison. We had steady guidance and professional help with over a million worth up deferred maintenance..i can't say enough about them. Always a human being answering the phone and the people that have worked on our property were real professionals. They aso happen to manage an large office building where I work and that property is kept better than any other in the area...it is clearly obvious that they pay attention to the details.

My first condo was at Oakbridge in 2005. I had moved away for a bit and am now living back on…read moreproperty. I'm a real estate associate broker and have been on the Board of Directors at OB since 2012. We have had at least four other property management companies since 2005. New Star will be our last, God willing. Tim, the owner gave us one on one himself until he hired our new Property Manager, Sted Holton. Sted was on property every single day for months until he was satisfied we were on a good path. We were so lucky to have someone that cares, is responsive and knowledgeable. I have sold units in most of Concord's complexes over the years so I can compare. No company is as efficient as NS. Our financials as well as our property and our property values are in the best shape ever thanks to New Star.

My family has been living in one of the properties they have since 2009. We have voiced concerns to…read moreour landlord about our bathroom growing continuous mold and mildew. He brought it up to Newstar since it has something to do with their property which is beyond landlords control. The bathroom exhaust fan showed it was never connected outside, jerry rig "fixed it". Mold is worse now. Had a plumber come in to fix something else, he took a look and saw that the dryer vent exhaust hose had a burst and it is supposed to vent outside with our bathroom exhaust fan. So now no fan and continuous exhaust into our bathroom with none stop mold growing on our ceiling, mirrors, doors. Talk about a health hazard lawsuit in the making, hope you are saving up for that one!!