My family became stranded 500 miles from home when the CV joint went bad in our Kia. Tony and the…read morecrew at Motor Mile did an outstanding job helping us get back on the road. They not only had the part in stock but also managed to get us back on the road home by noon that day! The quality of service we received that day was by far the best I've ever had at any car dealership. I sorely wish we had a shop like this in our area. Sadly this level of care and attention has all but disappeared these days. Thank you Motor Mile for being one of those rare gems that still cares about their customers. And thank you so much for helping our family in our time of need.

Bought a used car on Saturday. Andy Millirons at Kia was wonderful. The place is huge! After asking…read moreus some questions about what we liked in a car and wanted to spend he found the perfect vehicle for us. Andy went above and beyond when we failed to get one of my 6 year olds treasures out of the door of our trade in, he retrieved and held it for us until we could get back. There turned out to be an issue with the used car we bought that surfaced right away and they repaired it even though they had no contractural obligation to do so. Stacey in the service dept was a dream to work with. We will be back next time we need a car because they earned our loyalty.

I called. They asked what kind of where it was going to where it was coming from. They were there…read morein 15 minutes. Best service I ever had nicest guys I talked to Sean on the phone. He was great. The guy that came he was super he backed it in with amazing amazing amazing I will totally recommend this place to everybody and I will use it again when I get to go to the starter very much again you made my day. I would also recommend to all veterans. They were very kind to me. I'm a disabled veteran and oh my God they were just great so much.

BIG LIES told by FAT BOYS: -They do not charge $450, as told…read moreby the driver. It's actually $525, plus $150 cleaning fee , plus $150 for 'storage'. - NO, they will NOT give you time to get your stuff out! They will send you to their location on Underhill Ave, have someone unlock the gate and rush the hell out of you. We were there for 10 mins on the clock when the man there was kicking us out and being super nasty and rude! NO, you cannot go to their Underhill location at any time because there's NO ONE ever there! They actually have to call a driver to go with you to unlock the gate and rush you and watch you as if they owned your vehicle. The receptionist and her manager Sandy are both the most hideous, vulgar and disrespectful people you will ever meet if you DARE to disagree with them. Sandy will lie to your face even if you have evidence recorded and will not hesitate to be vulgar. She's a bitter, narcissistic, and lonely old woman who does not deserve to have the position she has. Treating customers who have been in an unfortunate crash should be for someone who is compassionate and empathetic. No one chooses to be involved in a crash. NOW, my respect goes to Kevin. He came to talk to me while witch Sandy was throwing a temper tantrum and was the most understanding person in that office! He listened to the situation I had faced with them and understood the hell they had put us through. He was apologetic and understood what they had done wrong. If it was Kevin running that place, I would say do business with them, but DON'T because its not him running that place! I'm not the first person to complain here, so, just know what to expect. Additionally, if you take a card to pay just make sure that you also have your ID, they have to match it. It's very unprofessional how this business is being ran, so, please, call someone else and save yourself the trouble of dealing with these people.

Outstanding service. Quick service by knowledgeable techs. More than competitive pricing.read more

These guys are also contractors to AAA. They failed to return locking lug nut key after doing a…read moreroadside tire repair. Had to have locking lugs cut off the car, AT MY EXPENSE. Beware if you decide to use them of if AAA sends them out to "help". And AAA is no help either and claims no responsibility.

Contacted this dealership through carguru. Slow to return call. I did get a generic email almost…read moreinstantly, but very slow to actually speak to someone. However, when I went to the dealership in person, the staff was helpful & friendly. I did buy a car today, I would have given 5 stars for my experience today, but will give 4 stars due to my internet experience.

I got a car from them May. 2017 I was with out a car. Needed one to get back and forth. This…read moredealership worked with me. Got me in a used car. I've had little few problems like starter and serpentine belt. But other than that. They have been great. I would defiantly buy from them again. Car I got was a Buick lesabre low miles. I caught a bus to Berglund and left in a car. Will definitely recommend!

I called around everywhere to have my service engine light and air conditioning checked and it was…read morea two week wait. I called this place which is 30 min away and they were super friendly and great at communicating the time line and what would be done. Very quick and efficient service and great customer service.

Provided excellent service on my F150. Problem was diagnosed quickly and repaired in a timely…read moremanor. I am new to the area and was dreading finding a new service place...I found it.

Helpful. Friendly. Reasonable--- and most importantly they are also a certified Acura dealership. I…read morewas driving through SW Virginia for the holidays when my Acura TSX service light came on. Given that I was planning to drive to the OBX on the same trip, I decided it would be best if I were to have the car serviced while on my 'road trip'. Mind you: my car has ONLY ever been serviced at Radley Acura and I am very particular about my car's service. Regardless, I got what felt like a square deal: no gimmicks of more repairs that needed to be made, they fixed the recall issue on my car (a minor corrosive bolt issue) and were pleasant in doing so. Plus, the waiting room was clean and well appointed. The only downsides of this place were location: a little hard to find if you're not from the area; timeliness: we were there for nearly two hours to have the warranty 'cover' applied, have an oil filter and oil changed, and my tires rotated (we were quoted an hour). Needless to say if you have an Acura and are in the SW Virginia region--- this is a solid dealership in which you can have your car serviced.

I recently purchased a 2016 Acura ILX from Parks. I hadn't considered an Acura as my next car but…read moremy partner persuaded me to look at this car during my recent search. I'm glad I did. Working with Jim Thomas was outstanding. He defies every stereotype of a car salesman. Personable, funny, knowledgeable. I did not feel like "just another sale". I felt like a very valued customer. I left with a beautiful car and the knowledge that Jim and Parks are going to continue to be there for me as an Acura owner. I hope to drive my Acura for a long time, but when the time comes for something new, Parks has likely earned themselves a repeat customer.

This is Hardy Virginia's best kept secret for Volvo repairs, Volvo car purchases, and service! I…read morerecently purchased a 2009 S80 and could have not found a better deal. The attention to detail during the purchase was exceptional as well as the operational overview of the vehicle. Owning a quality, like new low mileage Volvo is affordable! Hartsel made us very happy and comfortable in this new experience. If you are looking for a dependable vehicle and a dealership who cares about their service, customers and buying experience then you won't regret shopping here for a car!

Ashton's Place was GREAT! My car died as i was traveling to pack up my sons dorm. They met me,…read morebrought me to a hotel, cause i didnt know anyone around there and then brought my car back to their shop! I was safe, car was gonna be sorted out. It was a very calming experience when it could have been a real nightmare. Ashton called in the morning with the diagnosis and said he could fix it by just after lunchtime. The cost was fair and the service was amazing! Thank you so much to Ashton and his team. All my best. Nancy

If your car is going to fail on you, you want it to be in Christiansburg, VA, where Ashton's Place…read moreauto repair shop will take care of you! We were driving on 81 north to Manassas when the air conditioning started blowing warm air. Then the low battery light came on. Then some dash lights went out. We knew something was wrong and were just before the Christiansburg exit, so I quick looked on yelp and saw Ashton's Place not far with a 5 star review. So I started calling and Ashton answered and as I was on the phone explaining, the car stopped completely and we just made it into a little store just down the road from Ashton's. He said stay there, I'll walk down to you. He came with a portable battery & got us started. We drove to his shop and he took a look right away, and told us what it would cost and how long he estimated, which would put it past his closing time. He asked if we had somewhere to stay overnight; he assured us he would try and get it done or if he couldn't that night, definitely the next morning. He even recommended a hotel (which we loved!) and asked his coworker, Joe, to drive us there! Near the hotel was a restaurant we were eating. Halfway through dinner he called to say it was ready! They had stayed after closing to finish it. He even brought it to us at the restaurant! I don't know about you, but I've never had better service than that! Not many would go the extra mile(s) he did! Fair prices, outstanding service, honest, friendly... treating you like family. Can't recommend more highly!! Thank you Ashton and Joe. You made our breakdown into a easy, and stress-free experience.