Cancel

    Search

    Excellent Auto Glass

    2.8 (13 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 1 month ago

    Request a quote

    Response quality

    Excellent

    Response time

    20 minutes

    Services - Excellent Auto Glass

    Excellent Auto Glass Auto Glass Services Photos

    Recommended Reviews - Excellent Auto Glass

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Inferior windshield replacement not OEM as authorized by Insurance

    I was deceived by the entire staff, from the dispatch to the installer to the manger, Orville Ferguson. They stated that they were in network and can provide the same service as my Honda dealer for OEM windshield replacement. Well that turned out to be all lies. Per Progresssive they ARE NOT AN AUTHORIZIED INSTALLER! After 3o days the inferior windshield that was used cracked right down the midddle while my son was hand washing the car. NO CHIPS! Just a cheap replacement. They charged my insurance for OEM and used after market product. I immediately called them and spoke with Orville. He simply lied and said the insurance only approved after market but per the billing invoice provided by the insurance company it clearly states OEM. Orville promised to call me this morning with a resolution. He never called me so I called him today at 3:30 pm and he is nowhere to be found. Another lie. He is hiding from me, I am not done with company, I plan to file a formal complaint with the AZ Atty General for fraud and theft. Then copy BBB. Why are compnies so damn greedy? I am still waiting on copy of my invoice and phone call. 619-665-6977 They have all the information to get ahold of me. I am tired of chasing them around to talk to me. Orville is great at disappearing and not returning phone calls. Again I need a copy of the invoice to be attached to their reply or submit to me directly.

    They going to change this window, large window
    Jacob T.

    They are wonderful to talk with very helpful. They spent so much time to help the customer. I am very happy and excited to work with them. Also, I highly recommended this company for any buddy.

    Brenna S.

    Never ever use Excellent Auto glass. They are totally sleazy to do this! I come out to my car, having taken my mom out for her birthday, to find this sticky note on my driver door mirror. I am confused at the different handwriting. My mom and I Immediately take the next few minutes looking all over my car for the damage. We see nothing. My mom is apologizing while we are looking for my car being damaged just because I took her out. I call the number. It's an auto glass place wanting to fix the ding in my windshield. I was parked face to face with a wall. Which means they even had to walk to the front of my car to look to even leave the post it. It was just so misleading! The jerks!

    Text conversation with glass company manager

    See all

    Photo of Josh N.
    254
    18
    5

    17 days ago

    Business owner information

    Photo of Excellent Help I.

    Excellent Help I.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    18 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J J.
    0
    8
    1

    1 year ago

    Business owner information

    Photo of Jeff S.

    Jeff S.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lin C.
    66
    18
    0

    2 years ago

    Business owner information

    Photo of Jeff S.

    Jeff S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jeff S.

    Jeff S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Mat P.
    1229
    28
    19

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Excellent Auto Glass

    Warrior Auto Glass

    Warrior Auto Glass

    (229 reviews)

    I own an independent insurance agency, and it's very important for me to make sure my clients are…read morehappy and well taken care of whenever I refer them to a company to help fix their vehicle. I referred a client over to Warrior Auto Glass, and Carissa took excellent care of my client, and he was very happy. They use high qualify glass, and don't over charge the insurance carrier, which helps keep insurance costs down for all of us. I highly recommend this business for windshield repair and replacements.

    This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

    Blue Chip Auto Glass - Porsche windshield in.

    Blue Chip Auto Glass

    (670 reviews)

    I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

    It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

    Xclusive Auto Glass

    Xclusive Auto Glass

    (112 reviews)

    After three attempts across two different appointments, they could not properly tint my windshield…read more They blamed it on a vehicle manufacturer defect! They wanted me to come back a THIRD time to have one of their "better" installers do the work, but I accepted a refund and sincere apology instead. The first time I was in, the installer soaked my armrest so badly it made my shirt wet and caused damage to the arm rest material. A different company had zero problems and took a fraction of the time at a lower cost. I personally asked the installer for the different company if there was anything difficult and he looked at me confused. He said there was no problem tinting the windshield. Therefore, I feel like Xclusive lied to me and was using subpar installers. The only positive thing to share is that the tint on my side and back windows came out nicely.

    Tried out a new glass company as we always want to keep things local as much as possible. Sometimes…read morethat can prove to be difficult when things go badly and companies don't do what they say. It ruins it for all smaller outfits but we took a chance again and glad we did. Xclusive auto glass was extremely easy to work with very communicative and professional. Technicians arrived on time and finished all vehicles in a timely manner though we had given them all day. Will definitely be recommending this company to anyone that asks or sees the clear difference in our new glass windshields

    Excellent Auto Glass - autoglass - Updated May 2026

    Loading...
    Loading...
    Loading...