Excellent customer service and medical attention! I visited Friday afternoon with sinus infection…read moresymptoms. I received immediate medical attention from a very kind and caring Nurse Practitioner. Diagnosed with sinus infection, got a shot and meds for a very low price. The visit was only 45 minutes! I've been to the Emergency Center down the road for a sinus infection and the price was much higher $$$$$!! Thank you Mid-County Urgent Care!

This is the BEST urgent care that I have ever been to! The staff was super professional and…read morecompassionate. The practitioners were extremely knowledgable and took the time to explain everything to me. My co-pay here is the same as it would be for my doctor's office, but I didn't have to make an appointment or wait AT ALL!!! We were in, treated, and out in 40 minutes. We will definitely go back!

Very professional. They listen to the medical problem and help with the paperwork in setting up an…read moreaccount with Next Level Urgent Care. My medical care provider was Nurse Practitioner Paula. She helped me with resolving the medical problem and easing my anxiety about it. This location is the Gold Standard for urgent care visits

I called and some call center received the call and I needed to speak to someone in the local…read moreclinic and she refused to transfer me to the clinic. If they won't let you speak to someone locally I'd just rather use another clinic.

I want to express my deepest gratitude to the incredible team at Golden Triangle Emergency Center…read morein Port Arthur for saving my husband's life after he suffered a heart attack on April 25th. From the moment we arrived, every doctor, nurse, and staff member treated him with urgency, compassion, and exceptional professionalism. Their quick actions and outstanding medical care made all the difference during one of the most frightening moments of our lives. We were also incredibly impressed that their care didn't end when he left their facility. After he was transferred to Christus SETX St. Elizabeth in Beaumont and later discharged, the team at Golden Triangle Emergency Center personally followed up with us a couple of times to check on his recovery. That level of genuine concern and dedication is something you don't see every day. Thank you for not only providing outstanding emergency care, but also for showing that your patients truly matter. We will never forget the kindness, expertise, and compassion you showed our family. You will always have our heartfelt gratitude and highest recommendation. Thank you for saving my husband's life. We are forever grateful.

The lady in the front was excellent but everyone else in the back was horrible. My husband and I…read moreare new to the area and instead of treating my husband...the doctor called him out to get a primary care doctor before coming here. The quality of care was horrible too...I felt like they were forced to help me. In my opinion if I came into your facility is because I need your help and not your attitude. Also they say that coming here we would receive "the golden standard of emergency care"... yeah no that did happen. Never again...

This is sad at the quality provided by most of the staff here…read more There are few shining lights of care and hope here but overall the support staff really need to consider their roles here. Examples: dietary restrictions provided by doctors and yet food is still delivered LATE and the wrong meal. Then the replacement meal is later than the first. (incorrect lunch is corrected and almost arrives at dinner? really?) Medical staff does not make the scheduled rounds. Services staff does not seem to care or pay attention to details. The cafeteria should be a nice area yet all I tend to see are dirty tables wiped with dirty towels while security and cafe staff just lounge. The cafe is ALWAYS cluttered it seems and the food prep stations should be better managed and controlled; you would think that a hospital would respect safety and quality standards to prevent germ contamination. Are these sticking points detailed? Yes. For many reasons.

Real bad experience not worth going I had a miscarriage and needed to be attended and they were…read morechecking my Medicaid seems they couldn't find it and they told me to come back tomorrow! Worst experience ever definitely not recommend !

Have always gotten exceptional care here except for Dr. Fasullo!! Dr. Evans and staff amazing!!read more

They got me in and fast! The best emergency experience I've ever experienced. Highly recommended…read moreand great care for patients. Five Stars!

The doctors are very professional and the nurses are very attentive. They will also recommend the…read morebest specialists. I had kidney stones and they provided quick relief.

At first, I only came to Lake Charles Urgent Care because of testosterone therapy. I am now…read moreconsidering changing my primary care position over to Dr. Guillory. The receptionist and staff are exceptional and very efficient. This means a lot to someone like myself who believes their time is very valuable. I was able to come to my doctors visit and fill my medication before I went back to work on an hour lunch break. Thanks for all that y'all do don't change a thing.

We had the best experience hands-down of any ER we have ever been to! This is not the first time we…read morehave visited Beaumont ER on college. We continue to use them because they are so amazing at what they do! From the time I drove into the parking lot until I drove out of the parking lot, I was comfortable, greeted with friendly knowledgeable care, the environment is super clean, the staff is so patient, caring, and Family oriented. They made sure that I was comfortable in the setting, that all of my needs were taken care of, and then I felt sure about the diagnosis and where to go from there. I 1000% recommend this place to anyone who needs urgent care services. I could go on, but I think you get the point. I will add, when I left, it had started to get dark and there was a parking lot security officer who made sure I even got to my car safely. If you weren't doing ER service like this, you're doing it wrong. Every single patient should feel like a VIP.

The doctor didn't listen or explain my fracture Xray. I was told to stay off the foot until I…read morefollowed up with orthopedic. I asked for a work note. Return to work Tuesday after she was told I had an appointment with orthopedic Tuesday. DUH!!!!

I had to bring my daughter in this morning because she hurt her foot and wasn't wanting to walk on…read moreit. She's only two years old and was not happy about having to get an X-ray and I couldn't be in the room with her because I'm pregnant, but all the nurses and staff were extremely patient and kind with her. We were in an out within an hour. I highly recommend golden triangle emergency center!

I went to this clinic because I had some multiple bug bites on me. I wasn't sure what they were…read more.The lady at the front desk asked for my Social Security number and as I got finished being seen, I feel like she didn't have to take my Social Security number. Are they required to take people Social Security number? If not, I want to report this