I love Big 5....they have all my sporting needs...I went to Dicks...only cause I was there...didnt…read morefind what I was looking for...went to Big 5 and they had it!

Extremely rude to my elderly dad We spend a lot of money…read morethere all the time and had a big order for my son and they wouldn't let him use the restroom. One of the employees almost made him fall by shoving him away from the restroom. Whoever was working in afternoon even turned their name tag around so I could t get his name. Am calling corporate also. Was unbelievable People give Dicks sporting goods your business instead.

i was so impressed with this location and it has a lot to do with their employer Maria. she was…read moreextremely helpful, attentive, and hard working. she helped me and went the extra mile to help with my purchases and really seemed to care a lot about it. i went on black friday weekend 11/29/20 around 5pm. i bought a trampoline and they helped me to my car with it. i then asked about a dart board, the manager went and grabbed it for me! THEN asked about another item, they were out of it. MARIA called their warehouse to check for another one and they didn't have it. she then called another store to have it transferred to this location. i couldn't believe how incredibly helpful she was. it was so refreshing leaving knowing someone cared enough to go all of those extra steps. thank you maria for being so awesome and making a future customer extremely happy coming back.

I bought a fishing license from them on a friday, I asked for it for Saturday, they issued it to…read moreme for the same day that I bought it. I get down to my fishing trip in San Pedro on friday night and they don't let me board the boat because I don't have a valid license. So I had to go online and purchase another license for Saturday. When I go back to the store and ask for a refund, they say it is my fault for not verifying the date before I left and won't refund me. Maybe I should have verified it but just maybe their clerk could be a little more competent. And then the manager is rude ànd a little bit belitlling when I want my money back. Bottom line, no refund, no future business from me.

I originally purchased a pair of cleats without putting much thought into the fit, and…read moreunfortunately they ended up not working as well as I had hoped. Cassie was extremely helpful with looking up my receipt and getting the exchange set up. She was super friendly, patient, and always had a smile. After that, I spent about an hour with Jess going over different cleats, how each model fit, and what would work best for the way I play. He ended up helping me find a pair of Tiempo Maestro Academies that fit much better than I expected. He then took me over to the steamer and explained how the process would help mold the cleats more closely to my feet. After steaming them, they felt almost custom fitted. Jess really took his time and made sure I was comfortable with the final choice instead of rushing me into a sale. The entire experience was personal, positive, and much better than I expected. Cassie and Jess both did an excellent job, and I really appreciate the level of service they provided.

We felt like an inconvenience at first when we wanted to look at bikes. The staff had to climb this…read morevery wobbly ladder to get the bikes and you could tell they weren't happy about it. We asked to adjust the bike to test the fit but they couldn't seem to figure out where the tools were (or if they had them)... until we got Caleb. He was amazing! He went so far above and beyond to help us find the right bike for our son. They inspected the bike in full and fixed an issue with the gears. I also want to recognize the cashier, Trinity. We had some time to pass waiting for the bike and she was very polite and helpful. Would recommend!

Honesty I was a little skeptical after reading some reviews but I can say with confidence that I…read morehad a excellent experience. I was greeted as I came in and asked if I needed anything. Which I was then helped by the same person behind the counter. I then proceeded to the firearms section where I was then helped by Matt. Matt was very informative, patient, easy to talk to and had a great attitude which overall made my visit very pleasant. He made it hard to not walk out without a purchase! (In a good way!) I will be returning soon to see more of the great sales they have in store!

Terrible place to shop rude help they act like they want to sell don't recommend rather drive to…read moreshop elsewhere

Tagged along with my friend to buy some Birthday gifts for his Mom who happens to be a Packers fan…read more The Gentleman who was working the register was cute but kept getting tongue tied when I would ask him questions lol, it was cute and flattering . When my friend was asking him questions he was answering while looking at me lol. We completed our shopping and made our transaction & he watched me go out the door. The value what's value worth more than making someone happy because it is her team right ?

Manager of this store is amazing for FANZZ! Thank you for superior customer service experience…read more Also for Josie at Lids customer service is awesome! She made my hats with great quality and communicated every step along the way to make sure I had peace of mind with order. Thank you Josie at Lids which I guess is also with FANZZ. Russel DM thank you for your outstanding customer service helping with quality of hats and ensuring my experience creating hat designs was epic. Russel, Josie, and FANZZ manager thank you for helping me with Lids customer service.

Cheap prices, and honest opinions. I'd much rather buy from here than other big companies.read more

I always get good knowledgeable help with ally questions pertaining to airsoft. Their techs do…read morehonest work at a good price e and doesn't "find" issues if none exist. Nice having somewhere that's helps with what i need and not trying to upsale me on things I dont

"Old Trusty" is what I call Powder & Sun. Pretty good little shop, although the new location is…read moresmall and has a pretty limited selection in different sizes. My husband recently spent a ton of time looking for new sunglasses, and the staff was very friendly and spent tons of time with him. On the other hand, my visits are usually on a whim, but it's been years since I've found anything I must have. Regardless, I hope this is the survivor of all the skate/snow shops in the desert. Many continue to go out of business, and Powder & Sun has become a staple in the desert for years and years now. My suggestion? More product, more brands, more sizes, better prices.

I've been going here since I moved to the high desert-14 years-never have I been treated unkindly…read moreor been given a bad deal. They do sell products for full price, yes-but what store doesn't? They have shoe sales at least once a month and always have a clearance rack for men and women clothing-even kids! They always have a pre-season and end of season sale on snow gear... I think its funny people putting down P&S for getting a bad deal-if you wanted second hand, old, or faulty junk then yes bargain shop on ebay or craigslist-but this store's employees know their product and have always helped me find what I need!

They have a good selection of gear and nice employees that are interested in your needs. Mike…read morehelped us and was very helpful, gave us all the information we needed and more.

Quick, respectful, solutions oriented service..... all via customer-centered service systems…read more.... all remote with excellent response times. My go to source for the future - Gordon

Andrea was SUPER NICE, amazing customer service, everyone else so damn rude like why?read more

Customer service is really lacking. Lots of gossip and yapping but barely any mind to customers…read more The selection isn't great either, lacking in all departments.

We've been here 3 times now and not once did staff ever approach us or offer help. They're friendly…read moreat the register but that's as far as it goes. The last time we were here there was one staff member helping someone else but they seemed like friends, the conversation was extremely inappropriate and I had my children present. They have a lot of brands and selections in Men's shoes, but don't have most of the same brand or style on the women's side, it's very odd. The selection is not limited but it's geared to a specific style and we have a hard time finding shoes that the kids like. We come here out of convenience but I think we'll just take the extra time to go to the mall in the future.

Amazing service from Louie!!! Came in after placing an order for the second time . The first one I…read moreplaced for the other location (inside mall) got cancelled. I explained the situation about how I lost my points and was bothered that nothing was returned. Louie took care of me in store and made sure I left happy without having to even ask him to do it. Need more people like him in the customer service industry!!