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    Exchange Building Apartments

    2.8 (66 reviews)
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    Very dated window blinds and "air conditioning" unit for the whole "room"
    Frances D.

    Definitely Deceptive. This should not be listed as a hotel because it is not environmentally hospitable. Do NOT stay here--you will get cooked in this place because of lack of air conditioning in the "room" The lobby is beautifully decorated and very cool and refreshing upon stepping into the building. The reception desk is staffed with a pleasant woman who greets us with kindness and excellent hospitality. She reminds us that the room has air conditioning and reminds us that this is a "no-smoking room." Next we take the elevator car that resembles the Disney hotel Tower of Terror ride... and then the door opens to the fourth floor... the atmosphere resembles a sauna and smells of different kinds of smoke... we get to our room and enter a short maze of a hall with two side closets into a small kitchen and find the restroom at the turn of the hall branching to one bedroom, sitting area, and second bedroom. The entire place presents with a rustic charm- not perfect but understanding that it is an old building with the idea of hosting Memphis visitors for a stay away from home. The kitchen is rough and doesn't have a complete set of silverware, the microwave is clean but has evidence of sparking, the oven door handle looks unreliable, as does the dishwasher (not that we would use any of the appliances or place settings). We only used the refrigerator for our drinks. Well the bathroom is as bad as the hallway. There is no drain cover for the bathtub and there is evidence of cigarette burns on the bathtub as well. The air vent doesn't pull the air out it just convects you as you shower, intact if you take a cold shower, you will be sweating because there is NO air conditioning in the bathroom! We adjust the thermostat in the room from 77-degrees to 70 and go to dinner. Upon our return the AC unit is reading 78-degrees. The entire suite is hotter at 1am the AC unit shows that it is 81-degrees and no windows could be opened (mind you the weather channel reports that it is 76-degrees outside) in turn only means that it is even hotter in the two bedrooms, as the separate rooms do not have AIR CONDITIONING. How can one little "A/C" unit be expected to cool a 770 sqft space!? Each room should have the same sized "A/C" unit installed. It finally bottomed out at 77 at 6:30am. This is a place that would be bearable if the outdoor temperature doesn't exceed 75-degrees. Bottom line. DO NOT STAY HERE.

    We were unbelievably disappointed in our AirBnB in this building. List of issue: *Bare wires protruding from wall *Toiletries provided in a USED zip lock bag *Remotes with no batteries. One TV works which requires manual changing of channels, power, and volume. *Broken stool that cannot be used *Couch with broken arms- left and right side *Multiple blinds dangling from wall and non adjustable *Stained towels provided. (Handed to us in a trash bag) * Poor cleanliness of entire apartment * used towels in bathroom

    View of the Mississippi River from one bedroom
    Santeri P.

    I would definitely stay here again (I booked as a hotel, not apartment). I was passing through Memphis on a road trip and decided to spend one night. Booked a room here and was very happy with the place. Even though I only needed one bedroom the place is all suites. I had two nice clean bedrooms with big windows and plenty of natural light. A living room, kitchen, and bathroom are all there as well. The kitchen had everything you would expect, a stove, microwave, refrigerator, sink, plates, bowls, silverware, cookware, even a dishwasher. It was more like an apartment than a hotel room which had the pleasant effect of making me feel like I was at home instead of at a hotel. The suite was on the 14th floor which gave views of the Mississippi River from both bedrooms. The bed was comfortable, pillows were comfortable, and the style was pleasant and bright. There was a thermostat in the room that allowed me to control the temperature and since it was winter I did turn up the heat and it worked nicely. The staff was nice at check-in and check-out and when I called down one evening for a shower cap for my wife which they provided for free. The location is great, pretty much in the center of downtown Memphis. Bars, cafes, and restaurants, including Beale Street, are all within walking distance. The only drawback was that the building doesn't have its own parking facility. However, I had no problem finding street parking that is free on evenings and weekends and if needed there was a garage one block away. I also checked the tv in the room and was unable to get any channels to work although this didn't bother me since I wasn't planning on watching anyways since I was too busy exploring Memphis.

    Anna V.

    Great new up and coming hotel with European feel in historical Exchange building! We stayed here for a night so we wouldn't drive home after partying in downtown. Not your typical hotel, felt very European with ton of space, we had 1 bedroom apartment with updated details, great Contemporary lobby, housekeeping brought us toiletries in less than 2 min. Love the non white linens and bedding. Great view of downtown memphis from 12th floor. Definitely will be back. Very good value!!!!!

    Lindsay A.

    We had a great time staying in this historic building. The place is old and full of history. We loved our remodeled room with hardwood floors and a great view of the city. We were all in walking distance to everything we wanted to see.

    Livingroom
    Da Deacon H.

    Ok,...well most of the reviews were right on point!.... Exchange Building reminds me of the Jeffersons tv show from back in the days and Gotham City.. I came here on a business trip and just wanted a hotel downtown close to everything but not too expensive. The inside decor has an old yet tasteful setup so your really not sure what you've gotten into and not sure how to feel ...yet not scary or run down just different. My room/apt was pretty cool! It came with a full kitchen, 2 bedrooms (paid $186 for 2 nights!) nice size bathroom, living room with a sofa, 2 chairs, end tables and coffee table. More then enough space for me! The hallway to get to the rooms has a musty smell to it, as if the floors have been treated too many times and had some wear n tear. The view from my room was nice, i could see Beale Street which was only a couple blocks away. Across the street from my hotel was the parking garage and it cost 8$ per day so not bad at all. Adjacent was the club Paula & Raiford's Disco. I didn't get a chance to check it out but believe me it is on the priority list for my next visit! All in all great location, 10 min walk to Beale street depending on where your headed, Blue Plate Cafe is next door and offer a pretty darn good breakfast for a great price! friendly staff, clean establishment, soooo i will be staying here again! Im a fan! Suggest getting room on the highest floors available, corner rooms are nicer and seem bigger.

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    Yes, Brenda rocks!! She cares about residents!!

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    Review Highlights - Exchange Building Apartments

    The view from my room was nice, i could see Beale Street which was only a couple blocks away.

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    Residences at Thornwood - B5 | The Residences at Thornwood in Germantown, TN

    Residences at Thornwood

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    After years of being a local homeowner (Almadale, Porter Farms, Woodshire), I began to feel like…read morehomeownership had run it's course for me, I needed a change. I decided to escape home ownership drama and the constant maintenance and HOA expenses and upgrade to worry free, comfortable, secure living and chose the newly opened Thornwood Apartments in Germantown, TN . Best decision I have made in years. The location is primo in the heart of Germantown and the center of Shelby County, and everything and anything is a convenient 2 mile round trip. To refer to this community as Apartments is somewhat lacking, as this is uptown, urban, upscale, convenience-oriented, first-rate apartment life. Personally, I chose a 3rd floor, south facing 2 bedroom apartment back in April 2019 and absolutely love everything about this place. I also run my business form home and the 2nd bedroom makes for a comfortable office and library. There were over 30 floor plans to choose from, which was allowed me to select a plan that really accommodated my needs. The amenities list is resident-focused, including regular social events, live music by the pool, community rooms and areas, a billiards room, pet grooming salon, aerobics room, a very cool pool and atrium, a full gym equipped with Life Fitness equipment that has a view of the pool, concierge recycle and trash pick up 3 days a week, fob-controlled secure doors and garage gate entry, assigned secure garage parking, a secure bike storage room , and more. I have to hand it to the management team here, as they are all very professional, well-trained, sincere, responsive and attentive to detail. They operate well within established community policy and procedures, which promotes the overall good and ongoing consistency for this property and community. The apartment home itself is well thought out by design -- 10' ceilings, very large closets and spacious bathrooms, you get a lot of light due to the big windows, a large 8 ' kitchen island, plenty of cabinet storage throughout, the bathrooms have ceramic tile floors that look like wide-planked hardwood with way cool walk-in showers. This is still a new, young property in development, a work-in-progress. Each day they seem to be completing areas and adding amenities and services. There will be gas grills in one of the other atriums soon. Walk to the park/dog park by the Bell Tower, eat or get take out at Newks, shop for the home at Bella Vita, dine at Moondance restaurant, which will open soon (by the owners Itta Bena, a 5 star-rated restaurant), walk across the street to the GPAC and the Germantown Athletic Center and a couple more restaurants are forthcoming. Come check this place out for yourself and make your own decision.

    Horrible management experience! I have lived here for 5 years.. It is unfortunate that the company…read morehas a high turnover rate-- The current management is the worst to date. I have been wrongfully been charged excessive fees every month this year. I am currently considering calling the Germantown Detectives to get a warrant to look at camera footage because they will not reverse $250 pet droppings fee. I was not even at the property during the week of collection. Also, they towed my car the day before Christmas eve and I have been parked there for more than 4 years --right out of my own parking space. I cannot wait until til my lease is up.

    Exchange Building Apartments - apartments - Updated July 2026

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