Although my wife and I did not buy our Honda from Pat Peck we have used them for scheduled maintenance and service recalls. The process for service is very efficient from checking your car in, to the waiting area, and then checking out. The waiting room is not bad with a lot of comfortable chairs, snacks, restrooms, reading material, and a coffee machine. The parts department and cashier are all in the same area which makes it very easy. I recommend using Pat Peck for all your Honda needs. read more

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terrible!!!! do not buy from this dealership! they downplayed the car fax report, lied to me about fixing my car and now i'm being ignored!!!!! i had to take the car back hours after i purchased it and it's still not fixed!!!! i repeat, don't ever buy from this dealership! i should have followed my first mind!!! but if my car isn't fixed, i will be suing with a consumer law lawyer! read more

Got the EXACT truck that I wanted after 6mo of shopping around for a 1794 Edition Tundra. There were a few hiccups in the process but the sales manager made everything right and after owning my truck for a couple of months I still get pumped every time I crank it up. It's just an AWESOME truck. Staff is friendly and capable. Location is spotless inside and out. The free gourmet coffee machine is a pleasant touch. I personally can't think of much that is missing. Sent my parents over for a new Ridgeline but they shop around endlessly for the best deals like I do so if they don't buy it here it's because they found it for a dollar cheaper somewhere else lol. read more

They are always amazing to us. They are very helpful and are honest and upfront. Thing in the service department are always done within a timely and reasonable manner. read more

I brought a brand new Honda Accord Sport in 2017 at Pat Peck. Since then, I've been bringing it for routine maintenance and Alina, Tammie, and Derrick always make sure I'm well taken care of. I never have to question whether my services were truly completed or have to worry that something will go wrong or go missing. The facility is always clean and I love the snacks they provide for their customers. Thank you, Pat Peck! You have an amazing team! read more

I wanted to purchase a car here and worked well with April salesperson . I had some questions about rebates and loans vs direct all cash payment . After waiting 45 minutes , I spoke with the finance manager . He told me in very certain terms that it wasn't his job to go over particulars like interest rates and then escorted me to showroom to renegotiate w April . I became angry and wanted to leave . The key ring was finally given to me and when I went to my car no key on ring . I went back in , demanded my key and finally was able to leave . I was treated sub-human , lied to , and misinformed . AVOID and don't dare give them your key !! I think you can find a better place to get an honest deal !! read more

Update on Pat Peck Honda Gulfport Mississippi after posting my experience with Pat Peck Honda on Yelp and calling multiple times and not getting a response back while I finally got one they had me bring my vehicle in and they cleaned it properly this time and even filled up my tank they gave me a loaner while they clean my vehicle so I'm sorry it led to this but they made it right this time from the used car manager to the general manager to the detail manager they made things right and I'm satisfied and let it be known if I had any other issues to get with them and they will make them right so now I have no problem with Pat Peck Honda in Gulfport Mississippi They even reimbursed me the money that I spent on getting the vehicle serviced After dealing with the used car manager and the detail manager there are some good people read more

they have a severe problem with following up on things and returning calls.bought a vehicle with 80,000 miles.after two months the engine went out.took over three months to get my vehicle back.Kevin the service manager told me several lies and even tried to assure me the new engine dosent come with a warranty. he gave me four different dates it would be done,it was not done on any day he said it would be.he even made jokes and laughed about how they had not even started yet by the second date he said they would be done. and that they only had one guy who could change motors.I will not be back read more

Brought my 2021 Honda Accord Sport in for a turbo replacement and 100,000 mile tune up at a cost of 2500$ I lost three hours of work between having to leave the early to drop off and promised it would be ready by the next day at 9 AM I told her I had missed enough work. I couldn't miss anymore and that I would be there at eight and she said OK it would be ready here it is 940. (Ive been here since 745)It is still not ready and I haven't had any updates. when I use them again for anything, will not recommend. read more

I was on a trip to Texas from Florida and woke up to a dead battery. AAA could only provide a jump start, so I called Pat Peck Honda to see if they could put a new battery in my CRV quickly so I could get back on the road. They had the battery, so I went on over. Tammy Spears was my service advisor, and she turned out to absolutely be the best! She assured me that she would get me back on the road quickly and I could tell she meant it. She told us where to find some seats in the showroom since the service lobby was full and we were comfortable at a high top table. Tammy made sure that the job was done quickly and got us through the cashier part fast as well. Tammy is a credit to Pat Peck Honda and I can't thank her enough for going above and beyond to get us back on the road! Thanks, Tammy! read more

I had a smooth and amazing car purchasing process. Everyone in the building was nice and very accommodating of me and my 5 year old daughter. Mrs. Chris Hunt, Tommy O'Bourke, and Mr. Darnell. Buying a new car isn't the fastest of processes but they were very knowledgeable and didn't rush me through any steps of me finally deciding to buy the car I wanted. Would definitely recommend to anyone needing a long lasting, reliable, and all around great vehicle. read more

I'm a disabled Marine vet, which is kinda obvious from the USMC hat I wear and the handicap sticker on my Honda Pilot. The check engine lights came on while wintering here in Biloxi from Ohio. Took it to Peck for diagnosis. They charged a $185 diagnostic fee and removed the spark plugs to tell me they are fouled out and need replaced. That and other recommended repairs would have been over $7k, nearly twice the value of the vehicle. I declined. They put the fouled out plugs back in my vehicle and sent me on my way. Had I been the service rep and since plugs were already out, I would have offered a discounted rate to put new plugs back in (which would have been no extra work), thanked the vet for his/her service and made a positive impression. The service rep did neither. While the service delivered was not "bad", they made zero effort to help a military veteran. I'm no worse off having gone there, but I won't go back. read more

Great service and helpful people to work with! Tammy, Amy and Logan in the Service Department were wonderful to work with. They made you feel comfortable and valued as their customer. I would highly reccommend this dealer to have any type of work done on your autombile. This is the second time I had to have a repair on my 2011 CRV completed and both times were great experiences. They even have free Wifi, coffee, water, and snacks while you wait for your automobile to be repaired. I would say that their prices were fair too! Thank you! read more

Brought my 2020 Civic Sport Sedan to Service Department, in need of battery replacement. Jonathan, took good care of me. Prompt, friendly, and answered any questions or concerns I had. They had me on my way in less than an hour. read more

Saw a used car on the website. called about it on the way over to see it. salesman who picked up phone told me he knew all about the Lincoln. He knew the elderly couple that traded it in. one owner car blah blah blah. He must not have realized the car fax was included online and I had read everything. The car had 3 owners before they got it. Will never deal with them again. the car was a lot worse than the pics showed. Are there any honest used car salesman left? I confronted him about the carfax and he said he must have been confused on what car we were discussing. of course that was the only used Lincoln they had on the lot. BEWARE. read more

My mother in law bought a brand new 2024 Honda CRV here 2 weeks ago. Since then we've had nothing but issues. Last night the passenger door window shattered from the inside. Thank god no one was in the car at that time. When we talked to someone about fixing it, it was confirmed it was a manufacturing defect. We helped her call Honda and they were disrespectful to my mother in law and husband for trying to get this resolved directly with the dealer. We've bought many Lincoln's and anytime there have been issues they have been quick to help us. I'd highly recommend shopping with Lincoln or anyone else other than Pat Peck Honda because their warranty doesn't seem to exist once you sign the dotted line and drive off the lot. Buyers beware! read more

Terrible and dishonest service. I emailed management and shared my recent experience. No response. Save your time and money and go elsewhere. read more

After going to 4 dealers, this is the one I picked to do business with. From the very beginning, you want to feel you are being treated fairly. Reuben Bridges was my sales rep, I had called ahead to say I was coming and was promptly met and shown via computer what was on the lot. The carfax and all else relating to the vehicle was there for me to compare. I chose the Honda Accord touring. WOW! They gave me the book value for my trade and I walked out of there a happy person. I have bought and sold 12 cars in my lifetime and just like buying a house, this is a very large purchase you want to get a fair and honest deal along with a good product for the money. They get a 4 star instead of a 5, for not returning my Wilbury CD left in the player. read more

Pat Peck Honda - Roomy and moon roof, ahhhhh, what's not to love. - Car Dealers Near Me - Gulfport, Mississippi

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While driving through Mississippi on the interstate my skid plate partially detached and started dragging. Tried to fix it with duct tape but it detached again. I called this nearby Honda and they made me a service appointment in 30 minutes. After only an hour and a half the employees had bent the plate back into shape and used clips to reattach it, and DID NOT CHARGE ME A CENT!!!! Highly recommend, the service was outstanding. read more

Such a great dealership, everyone is very friendly! I was lucky enough to have Mr. Tommy to be my salesman, he did such a great job on finding me a car I absolutely loved. He made sure to take care of me as much as he could, the finance team was great and so was the management. If I was looking for a car this would be the first place I stop, make sure you ask for Tommy! Mrs. Chris is also a very sweet lady highly recommend her as well if you need anything she will help you. read more

I had a o2 sensor quit on me after 18 ,000 or so miles which I thought was strange considering I always put good gas in my car and not the rot gut stuff. I had to wait a couple days for it to come in which considering the driver shortage isn't too bad. Honda needs to start letting auto parts stores start carrying their parts sooner than 5 years. I drive a type R which I bought from pat peck and I still love driving a stick despite the sensor problem. If this doesn't jog your memory then nothing will read more

Pat Peck Honda - My car rather obviously. - Car Dealers Near Me - Gulfport, Mississippi

Fantastic service and sales department, NISSAN is one of the best Car companies in America. I highly recommend pat peck Nissan . read more

Pat Peck Honda - Car Dealers Near Me - Gulfport, Mississippi

Service advisors are friendly, efficient and professional! Service technicians are informative and knowledgeable. Great Service Department.... Always very satisfied! read more

They installed some after market wiper blades. In a heavy rain, both front wind shield blades came off. Pat Peck replaced the blades at no cost to me. Now that's customer service! read more

I have only had one experience with Pat Peck Honda of Gulfport, and it has left me with quite a negative assessment of the integrity of their words and of their customer service. In April I called Pat Peck to ask if they had a plastic shell for my key fob so I could repair that device myself. Their employee told me that they did not carry the part, which is of course fine, but then they proceeded to tell me that even if I bought the shell itself it wouldn't do me any good because the key "would have to programmed by the dealer". I was skeptical because I could tell the device was quite simple, but after making sure the employee knew exactly what my problem was, I was convinced that I needed their services and had a new key made from them because I was told it was the only way to solve my problem. I was still skeptical because I could see that the old key didn't have any visible chips or resisters so I went ahead any ordered the shell online to see if I could repair the old fob. It fixed my problems WITHOUT being programmed which is what Pat Peck Honda clearly told me was NOT possible. After weeks of getting the run-around and getting transferred from department to department with no one bothering to take my name or investigate my complaint in good faith, I left a couple bad reviews on google and facebook. FINALLY, someone took me seriously and called me back. This employee told me that they would rectify the situation IF I removed my negative reviews because if not then Pat Peck Honda would "have no motivation to make things right". (apparently doing the right thing isn't motivation enough). I explained that I would happily edit my review when they fixed the situation. The employee said he would call me back in a few days. This was about a month ago, and I haven't heard from them since. That makes TWICE that Pat Peck Honda has said something to me that isn't true. If you value a commitment to honesty then by all means avoid this dealership of dubious practices. At this point im not as concerned about getting my money back as I am about making sure Pat Peck stops profiting about telling people bad information. read more

Im not gonna lie. I pulled into here by mistake. My car died on me and the repairs outweighed the worth of the car. I thought i was at Hyundai. I was using my aunts work truck which looked like a hot mess. When i parked i was approached by Heather Hope. She was very pleasant and didn't judge me by the truck i pulled in with. I asked about the Elantras. That was when i realized i was at the wrong place. Mrs Hope wasn't pushy and we decided to see what they had. I glad we did. After testing several vehicles we fell in love with a Blue Civic. My wife and i named her Ella and she was our baby. The whole process was easy and the payments were well within our price range. Mrs Hope followed up throughout the years with text asking how we are doing and how the car was doing. Well while going to see the Rolling Stones last year, Ella got flooded out by a torrential rainstorm in NOLA. Ella got towed 90 miles back to the dealership and Mrs Hope made it painless to trade her in for Bullitt, our new silver Civic. I cant image going anywhere else for our next vehicle. read more

Pat Peck Honda - Ella - Car Dealers Near Me - Gulfport, Mississippi

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We were looking to make a deal with the sales manager Jim and Curtis. I totally get the deal I had presented might not have been acceptable but the way they reacted was unprofessional. After Curtis and I parted ways and I was loading my family into the car, Jim steps out and starts making fun of the deal we had offered with all of the other salesmen out front. Let alone he had not once come to speak to us directly to explain to us some more options. I even heard him make fun of the deal and how ridiculous it was from behind the glass where his finance desk was while him and Curtis were running the numbers. I am unhappy with our experience and they are totally unprofessional. Come to find out our deal was reasonable and Tameron accepted our offer. read more

Superb customer service! We were very impressed by this dealership and their sales team!

Awful service dept. In early Sept, my car was disabled near Gulfport, and I am from Florida. I trusted a Honda dealer. Expecting regular updates, I got none. Each time I called, they're response was mostly "it's being worked on". 9/26 I called and my car was being taken to paint the bumper. 10/2 I called, it was still in paint, and when I asked why so long, I got no response. I tried to contact the service manager but wasn't allowed to. I finally had my insurance co. try to find out. After a few hours, they were told it wasn't taken to paint until 10/1, 5 days after I was told it was. The entire time, I'm renting a car out of my pocket and am 2.5 hours away from my car and Pat Peck. Now 10/8 still no car and no update, and I'm still paying for a rental. Unbelievable. read more

WORST customer service experience! Telephonic support is routed to a third party out of a Texas! After the hurricane, was scheduled an appointment the day after hurricane Ida. I wasted my time driving there, service department was closed. Left my car and was NEVER updated. Called multiple times, routed to support line who contradicted themselves with information. Very disappointing! read more

My family and I had a great experience at this used car dealership. We found that using the dealership's website helped tremendously when deciding on a vehicle. All we needed to do was test drive the car we liked. Upon arriving to the dealership, we were greeted by Ron. He was a very knowledgeable, respectful, but most importantly, patient with our decision making process. He allowed us to drive our vehicle and discuss among ourselves, with no pressure from him, to make our decision. I highly recommend seeing him directly. He also worked with us to better price our vehicle to fit our budget, which was awesome for obvious reasons. Overall, our experience was excellent and recommend giving them a visit if you're in the market for purchasing a new vehicle. read more

First time customer at Pat Peck and was greeted by Matt who was energetic, super helpful and friendly! I had a special request for my vehicle's service and Matt knew exactly how he could help me and actually saved me some money from my original quote! Will be coming back on a regular basis for all my vehicle needs!! read more

Great service, fair prices, timely service, treat customers with respect. As a woman I'm not made to feel as if I don't know anything about my car. I know up front what is going to be done to my car and afterwards I have an explanation of what was done and why. read more

Couldn't be more grateful for the entire team at Pat Peck Honda. My family and I evacuated Miami during Hurricane Irma and stayed in Gulfport, MS. During the drive, my air conditioner started malfunctioning right as my 36k-mile warranty was set to expire. We were able to conveniently schedule an online appointment and the next morning at 7:30 a.m. the team at Pat Peck was servicing my car. Ms. Tammy and Jonathan were very attentive and courteous. Not only did they help fix the AC under the warranty, but they rectified a recall alert on my vehicle, topped all the engine fluids, and conducted a complete inspection of our vehicle to ensure the 800-mile drive back home would be a safe one. Pat Peck Honda delivered for our family during a very turbulent time and we plan to purchase/lease our future vehicles from them despite living in South Florida. They lived up to the great reviews and we are forever grateful. read more

If I could give them a million stars I would! A year ago I had a fuel pump recall done on my Honda Accord at a different Honda location and they botched it and then lied to me stating there was nothing wrong when my car shook and sounded awful transitioning from electric to gas after the new fuel pump was placed. Recently those issues finally came to a boiling point where my car broke down in the middle of the street with the message "Power System Failure - DO NOT DRIVE" and was towed to Pat Peck Honda. My service advisor Alina listened to my concerns about the fuel pump recall being the cause, did her due diligence and discovered that my fuel pump recall was improperly installed and the o-ring was torn in half. She went above and beyond and made sure my recall was redone at no charge to me. Can't thank her and the team at this Honda location enough!! After feeling like my concerns were not heard or taken seriously at the other Honda location to you guys going above and beyond for me. Thank you a million!!!!! read more

We bought a new CRV last week and dealt with Marcus K. We had Out the Door price from him Before going. He was not pushy and was very patient and thorough showing us the features. He worked with us to get a price we thought fair on trade in. We got a very fair price and were treated nicely. I highly recommend Marcus at Pat Peeck Honda.. read more

We bought two cars from here last year (three total) and have had great experience. For me it is the service department that really makes this place. The people are not only professional but also down to earth when dealing with customers. I sincerely hope to continue our friendship over the coming years. read more

Great place with excellent customer service. We worked with Iryna. She was very friendly and knowledgeable, we got a new Honda Civic for a great price. Will be back here to upgrade my Honda Fit here too. read more

Every visit to Pat Peck Honda Service is met with courteous and efficient service. My car service has been handled by Tammie Spears on numerous occasions always receiving prompt updates as the service proceeds. A very smooth and relaxing process that even includes beverages and snacks. read more

Went to have oil and filter change on my 2013 RDX. The service consultant took too long after my car was serviced. It sat in the ready area for 10 minutes. I finally got attention from another consultant and he checked on it. After I paid my bill and was told the keys were in the car, another customer was getting in and claimed he was pulling it up forward. I think it's a bad practice to leave keys in the car. Anyone can take off with your 30,000 car. In California, I've been to two other dealers and all have you keys at the register so you can receive them upon payment. If I go again I'm hovering to make sure my car is not nearly stolen by someone claiming he's a customer! read more